This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our Daily Bread Ministries is seeking a Ministry Services Representative to serve as a key point of connection between our ministry and the people we serve. In this role, you will provide product and ministry information, process orders and donations, and assist callers with questions or concerns while delivering exceptional service. Through compassionate communication and attention to detail, you will help ensure every interaction reflects the ministry’s commitment to sharing God’s Word and serving others with excellence. - Provide Exceptional Customer Care: Answer incoming calls, respond to questions, and assist customers with orders, donations, or ministry information while building a friendly rapport with callers. - Process Orders and Donations: Enter orders and process credit card payments accurately while following PCI compliance standards. - Support Ministry Engagement: Develop strong knowledge of ministry resources, devotionals, and products to assist callers and provide helpful information. - Resolve Customer Needs: Address concerns or complaints professionally and with care, using sound judgment to identify solutions and ensure a positive experience. - Maintain Customer Records: Update and manage customer information within the database and collect feedback to share with leadership. - Follow Up and Support the Team: Make follow-up or outbound calls as needed, assist with returning calls from third-party call centers, and support training of new team members when needed. Qualifications - High school diploma or equivalent required. - Strong customer service and interpersonal skills. - Excellent verbal communication and phone presence. - Ability to manage multiple tasks while maintaining accuracy and attention to detail. - Intermediate computer skills in Microsoft Windows; Salesforce experience preferred. - A mature Christian faith with a passion for Bible engagement and ministry service. - Commitment to the ministry’s statement of faith and values. - A lifestyle consistent with biblical principles and a desire for continued spiritual growth. Benefits - Support a ministry that helps millions around the world engage with God’s Word. - Serve alongside a team committed to faith, integrity, and compassion. - Use your communication and service skills to encourage and support people seeking spiritual resources.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description If you’re a Customer Service Rep, Call Center Agent, or Client Care Specialist who’s thinking: - “There’s got to be more than this…” - “I want to make a real difference.” Then you might be exactly who we’re looking for. With the help of the latest AI tools and full company training, you will: - Create online ads that attract a global client base - Expand your reach far beyond the call center or support desk — and into the world - Conduct interviews with potential clients to ensure strong alignment - Participate in daily coaching to sharpen your leadership, communication, and mindset - Be part of a supportive, international team committed to growth Qualifications - Come from a customer service, call center, or hospitality background - Are a confident communicator who loves people - Crave more freedom, purpose, and earning potential - Are self-motivated, coachable, and ambitious - Have a passion for personal development, leadership, or making a difference - Are open to a career change and excited by something new Requirements - This is a remote independent contractor opportunity open to individuals legally authorized to work in Canada or USA

Why Crump? We understand that our teammates are more alike than we are different and that we are One Crump. Supported by leading technology tools and a collaborative work model, we empower our people to serve clients and support each other. Strong brands are built through consistent delivery of a company’s value proposition – for both its employees and its customers. At Crump, we believe in investing in the teammates who work for us, supporting the business goals of the myriad professionals who work with us so they can best meet their clients’ needs, and bettering the communities that house our teammates. These beliefs have allowed Crump to maintain our standing as an industry top performer, not only as measured by sales results but, more importantly, by consistent customer and employee satisfaction and retention. Job Summary Act as a liaison between the account relationship and all Crump Life Insurance Services internal resources (including: Case Management, Sales Support, Sales Management, Commissions, Licensing, Contracting, and Underwriting). In this role the incumbent will need the proper presales and post-sales support knowledge and be able to be the lead contact point for all agent/ advisor inquiries to ensure a boutique level of service.Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. - Act as the point of contact with the client and within Crump on all matters. To include but not be limited to, illustrations requests, managing cases, service issues, and commission questions - Handle more complex Life Insurance cases and illustrations requests - Review new insurance applications for missing information (i.e., forms, signatures, policy criteria, etc.), prior to submission to the insurance carrier - Conducts regular follow-up both internally and externally on all outstanding requirements - Organizes and prioritizes workload to ensure case is processed, issued, and placed in a timely manner while maintaining frequent communication to manage customer expectations appropriately - Proactively promoting Crump sales/underwriting initiatives and upselling to external customers as appropriate - Effectively communicate with agents, sales, underwritings and case management, with appropriate case detail to ensure timely completion - Develops and maintains relationships with home office underwriters and other home office personnel to maintain effective working relationship - Maintains knowledge of insurance industry and keep team abreast of changes necessary to ensure delivery of the best possible solutions and services to our customers - Lead, manage, and set priorities regarding case development and placement; as well as Agent outreach programs - Work with the Wholesalers and agents to coordinate and execute local marketing efforts and communications as established by Senior Management (i.e. PEP seminars, Advanced Sales, etc.) - Participate in educational development to gain an understanding of the competitive market, product, and industry trends and impacts QUALIFICATIONS Required Qualifications: - The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Bachelor's degree in business or a related field or equivalent combination of education and relevant experience Five years of customer service experience - Exceptional interpersonal and written communication skills - Ability to provide excellent customer service to both internal and external customers Effective time management skills - Ability to prioritize and accomplish multiple tasks simultaneously in a fast paced sales environment Capable of working independently as well as in a team environment - Ability to work in a self-directed fashion Experience with PCs in a Windows environment - Proficiency with Microsoft Office including Word, Excel, Outlook, and the ability to navigate and utilize the Internet Proficiency with office equipment including fax machines, copiers, telephone systems, etc - Demonstrated history of relationship management success - Ability to work without close supervision and to exercise independent judgment and problem solving in a professional area Demonstrated time management and organizational skills - Strong attention to detail and accuracy - Ability to communicate precisely and professionally in both verbal and written communication with internal and external customers alike - Ability to react to change in a productive and positive manner - Ability and willingness to support team to accomplish team goals Preferred Qualifications: - Three years of Life insurance experience What AmeriLife Offers A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: - We serve faithfully by doing what's right with a joyful heart. - We never settle by constantly striving for better. - We are in it together by supporting one another and those we serve. - We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Provider Relations Representative 1 provides excellent customer service to providers. They give timely and accurate responses to all provider concerns and issues. They deliver adequate training and education to providers for all product lines. They support various operational management aspects of contracting and credentialing. Essential Functions of the Role - Develops and maintains trusting relationships with providers and their staff through visits, calls, and correspondence. Meets weekly provider contact goals and provides excellent customer service. Serves as the liaison for providers and responds to all concerns. Works with internal departments to ensure providers have a complete resolution. - Provides adequate education and training to providers and their office staff for all product lines. This includes conducting new provider orientations. - Assists the Credentialing Team by performing site visits or surveys as needed. Identifies gaps in the network. Works with the Network Development Team to find providers to fill the gaps. - Works with the Quality Improvement team on various HEDIS initiatives with the providers. - Facilitates information gathering for contract negotiations and reviews. This helps expand provider networks and maximize cost-effective care. Participates in financial negotiations of hospital contracts. Refers these negotiations to financial offices. - Conducts periodic reviews and revises existing contracts in order to maximize cost effective care. Proposes modifications to new contract language. - Collaborates with other departments to provide a systematic credentialing process for contracted providers. Ensures effective contracting based on cost and frequency of use. Ensures contracted providers and services meet quality standards for safe and effective patient care. Salary The pay range for this position is $24.77 (entry-level qualifications) - $41.90 (highly experienced) The specific rate will depend upon the successful candidate’s specific qualifications and prior experience. Key Success Factors - Knowledge of managed care and/or health insurance industry. - Proven relationship management skills. - Able to negotiate and revise contracts in order to maximize cost effective care. - Proven problem-solving and data-based skills. - Able to collaborate on process definition and improvement and ensure quality standards are met. - Able to multi-task, set priorities, and work autonomously with minimal supervision. - Able to travel at least 75% of the time Monday through Friday, including some overnight stay. - Excellent written and verbal communication skills. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 1 Year of Experience