Property Management: Project Coordinator Job Description As a Property Management Project Coordinator, you will be responsible for managing capital improvement projects and emergency restoration work at occupied properties, ensuring efficient execution, cost control, and clear communication. They serve as the primary point of contact with all stakeholders for projects–homeowners, tenants, and vendors. They oversee projects such as roof replacements, appliance upgrades, fencing repairs, and water/fire damage restoration, ensuring timelines, budgets, and quality standards are met. Duties and Responsibilities: - Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs). - Order new appliances and facilitate delivery and installation. - Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly. - Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners. - Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles. - Manage project budgets, approving vendor bids, tracking expenses, and preventing cost overruns. - Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing. - Review project invoices and confirm work completion before approving payments. - Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations. - Ensure compliance with legal safety, and permitting requirements for all assigned projects. - All other duties as assigned. Skills and Qualifications: - Experience working in real estate, property management, or a strong administrative and customer service background. - Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software. - English proficiency - Strong organizational and time management skills. - Excellent communication and negotiation skills. - Good customer service skills. - Internet speed must be a minimum of 50 Mbps. - This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST. hours - Annual Rate of Pay: $18,720 ($9/hr.) - $19,177.60 ($9.22/hr.) KPI’s: - Average days to complete a project - Individual phone pick up rate: 75%/week - Positive (5-star) online reviews: 1/month - Loss under $500/quarter EEO Statement: Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.

• Serve as the technical lead for new merchant onboarding, guiding integration, configuration, and solution design from kickoff through launch • Lead data integration, platform configuration, and business process mapping efforts, tailoring the PayNearMe platform to meet each merchant’s unique technical and operational requirements • Partner closely with Product Management to inform solution design and influence the product roadmap based on client needs, implementation insights, and technical feasibility • Support existing merchants as they adopt new products, enhancements, or expanded functionality, ensuring seamless integration and minimal disruption. • Collaborate cross-functionally with Engineering, Product, Risk, and Support teams to resolve complex issues, manage escalations, and drive successful merchant outcomes

Service Coordinator We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. JOB SUMMARY The Service Coordinator is the primary point of contact for responding to client inquiries and issues. This includes resolving all inquires and issues and identifying root causes to ensure permanent resolution for assigned Clients. Provides secondary support for other Service Coordinators in their local “pool”. Location: Remote and open to anywhere in the US. KEY DUTIES & RESPONSIBILITIES - Respond and resolve general and complex issues and inquiries and ensure that the issues are resolved at “root cause”. - Maintain and monitor the relationship with our clients, continuously assessing strengths, weaknesses, up-sell opportunities and threats. Share this information with the leadership and client service team in order to strengthen our client relationships. - Ensure clients are completely satisfied with the response and resolution to their inquiries and complaints. - Research, respond and resolve complex client inquiries and issues such as information on import permits, refunds/amends, duty and tax calculations. - Research, respond and resolve general inquiries such as how to complete import documentation, classification, billing/invoice, providing release information and other general questions. - Respond to client issues and opportunities for improvement, including but not limited to: incorrect HS classification, slow release, incorrect billing codes or other invoicing concerns, missing paperwork, client process improvement needs. - Process credits/rebills & determine write off/collection issues within prescribed guidelines and process B2 refunds or amends. - Proactively provide client with Livingston information based on needs identified during reactive client contacts; - Report client issues or concerns back to respective appropriate team member/department and work collaboratively to resolve to the client’s satisfaction; - Recognize when issues have not been resolved to client satisfaction and escalate matters as appropriate; - Handle Trade Compliance verification (audits); - Attend face-to-face client meetings as required and may be required to conduct client exit interviews. - Maintain up to date client and contact information and monitor client satisfaction based on information collected on the surveys. - Document all client interactions in required systems. - Other duties as assigned by management. KNOWLEDGE & SKILLS - Superior client service aptitude - Must have strong written and verbal communication skills and must be comfortable interacting with both internal and external clients - Good problem solving, judgement, analytical and decision-making skills - Strong initiative skills with the ability to prioritize workload - Good cross-functional, “team” player - A solid foundation of operating systems knowledge - Sound Livingston solution and technology knowledge and expertise - Customs brokerage experience - Proficient in Windows-based applications - Knowledge of Customs requirements, procedures and regulations. - Proficient knowledge of Harmonized Tariff Schedule and regulations required - Maintain a professional and business-like appearance - Be familiar with industry related websites to search for information to provide to clients WORK EXPERIENCE – MINIMUM REQUIRED 2 years of related experience EDUCATION Required: High School/GED or equivalent Required: Associates Degree or post-secondary education CERTIFICATIONS DESCRIPTION COMPETENCIES Business Acumen and Straight Talk Agility Customer First Focus Inclusion and Collaboration Accountability Leading and Developing We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: Remote and open to anywhere in the US.

• Supports Financial advisors and their prospective and existing clients and other branch staff team members • Provides proactive, virtual support to financial advisors • Delivers client support including meeting preparation, running reports, and special outreach projects • Manages client account maintenance activities including opening/maintaining accounts and money movement • Researches complex client situations to seek timely resolution • Participates in ongoing training and education to ensure efficient usage of technology and firm resources • Coordinates the transition process for new client onboarding • Provides consultation and education regarding the Raymond James and Associates platform