This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Pharmacy Specialist will work to support people who have been injured on the job. This role will respond to departmental inquiries regarding pharmacy benefits for pharmacy lines of business. Work closely with pharmacies, claims adjusters, providers, claimants and other CorVel offices to quickly and professionally answer questions. This position is not quota driven, nor is this a “scripted” position. This role requires a service minded individual, active listening and pro-active problem solving skills to be successful. The Pharmacy Solutions team hours are 8 a.m. to 11 p.m., Monday through Friday. This is a remote role. Essential Functions & Responsibilities: - Answer pharmacy calls and e-mails in a prompt, friendly and professional manner. - Assure escalated issues are referred to the management team. - Consult with claims adjusters regarding medications and pharmacy eligibility. - Utilize proprietary programs to track inquiries and enter prescription information. - Participate in training of new representatives and personal, ongoing professional development, as required. - Work rejection report lines and additional duties as assigned by management. - Displays familiarity with external pharmacy adjudication system and internal billing/claims management applications. Qualifications - Excellent verbal and written communication skills. - Exceptional decision-making and problem-solving abilities. Requirements - High school diploma or equivalent. - Experience with Microsoft Office programs with proficient computer skills. - Some customer service and/or call center experience. - Pharmacy Benefits Management experience, preferred. - Pharmacy Technician Certification, preferred. Benefits - CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. - Pay Range: $13.38 - $23.42 per hour. - A comprehensive benefits package is available for full-time regular employees and includes: - Medical (HDHP) w/Pharmacy - Dental - Vision - Long Term Disability - Health Savings Account - Flexible Spending Account Options - Life Insurance - Accident Insurance - Critical Illness Insurance - Pre-paid Legal Insurance - Parking and Transit FSA accounts - 401K - ROTH 401K - Paid time off

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description CPC Processor I Customer Support to ensure the accurate and timely handling of release of information account issues with internal and external customers while maintaining a high level of professionalism. This is a Remote role (Call Center) Full-Time: Mon-Fri 8:30am-5:00pm EST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical record status. - Documenting information on multiple platforms using two computer monitors. - Proficient in Microsoft Office (including Word and Excel). You will: - Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: - Answering release of information related telephone calls and inquiries accurately and timely. - Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence. - Document all calls, inquiries and resolution in detail in appropriate areas of our software systems. - Follow all department and/or site-specific processes and procedures accordingly. - Meet and maintain the department’s productivity and quality assurance expectations. - Responsible for following all company policies and procedures as posted or communicated by management. - Maintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidence. - Maintain a high level of professionalism and good rapport with co-workers and members of management. - Maintain open lines of communication with other employees and members of management regarding any problems, complaints, incidents, etc. immediately. - Perform work in accordance with the training and direction provided and adhere to facility specific procedures. - Attend mandatory employee in-service meetings and/or training sessions, if so directed. - Maintain an acceptable attendance record and report to work as scheduled. - Perform other duties as assigned. Qualifications - High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.) - Friendly, professional manner of communication. Good customer service skills. - Experience with multi-line phone systems is required. - Computer proficiency: Knowledge of MS-Office at intermediate/advanced level and one year’s experience would be beneficial. - Experience in the following fields would be beneficial: Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents. - Ability to stay organized while working quickly. Strong attention to detail is also required. Requirements - Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.) - Required to take and pass a 90-day ROI Certification course with a score of 85% or higher. - For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions. Benefits - We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. - We are proud to be an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. - Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. - Salary ranges for this position are developed with the support of benchmarks and industry best practices. - The estimated base pay range per hour for this role is: $15 — $18.32 USD.

• Customer Service – Voice Support • Assist customers with basic product questions, order processes, shipping details, and website guidance. • Provide updates on existing orders, assist with creating customer accounts, and help place standard orders. • Handle escalated customer concerns and ensure satisfactory resolutions. • Customer Service – Non-Voice Support • Manage communication via voicemail, e-fax, email, Bazaar reports, and social media escalations. • Respond promptly and professionally to customer inquiries and complaints. • Ensure accurate documentation of interactions and resolutions. • Customer Account Management • Assist in managing Reseller Accounts by setting up new accounts in M3. • Support UPS Claims by researching lost packages, initiating traces, and assisting with claims processing. • Outbound Lead Generation • Identify new potential customers to expand brand presence. • Conduct internet research, outbound calls, and email outreach to generate leads.

Remote Client Sales Representative - Accelerate Your Career with Us! Are you a driven individual looking for a flexible and rewarding sales career? Join our team as a Client Sales Representative and leverage our exceptional company culture, rapid growth opportunities, and extensive support to excel in the comfort of your home office. Why Choose Us? - Exceptional Culture: Recognized for our outstanding company culture by Entrepreneur Magazine and highly rated on Glassdoor and Indeed. - Full-time opportunity offering consistent hours, stable income potential, and long-term career growth within a supportive remote environment. - Steady Growth: Listed on the Inc. 5000 for six consecutive years, showcasing our rapid expansion. - Comprehensive Training: Access extensive online training and ongoing mentorship from industry experts. - Exclusive Benefits: Enjoy performance-based training incentives, daily commission payouts, and annual, all-expenses-paid incentive trips. - Work-Life Balance: Benefit from the flexibility of working from home and setting your own schedule. Primary Responsibilities: - Client Engagement: Foster and maintain strong client relationships through effective communication. - Virtual Presentations: Deliver impactful virtual demonstrations of our products. - Sales Goals: Work towards achieving both individual and team sales targets. - Value Proposition: Clearly articulate the benefits and value of our products to prospective clients. - Lead Management: Engage with warm leads and guide them through the sales process. - Sales Documentation: Maintain accurate and detailed records of all sales activities. Ideal Candidate: - Relationship Builder: Enjoys interacting with clients and establishing meaningful connections. - Self-Starter: Driven to succeed with minimal supervision. - Positive Attitude: Maintains optimism and enthusiasm, especially in sales environments. Additional Benefits: - Remote Flexibility: Customize your home office environment to suit your needs. - Quality Leads: Focus on closing deals with access to high-quality leads. - Robust Support: Receive comprehensive training on our products and effective sales techniques. - Health Benefits: Access to life insurance and a comprehensive healthcare exchange covering medical, dental, and vision needs. Apply Now! If you're ambitious, motivated, and eager to advance your career, submit your resume today. We look forward to welcoming you to our dynamic team and supporting your professional growth. Disclaimer: This is a 1099 independent contractor commission-based role with unlimited earning potential. International candidates are not eligible for this position. You'll be offering financial products like Indexed Universal Life (IUL), annuities, life insurance, and more to individuals seeking further details.