Complex Care Navigator LPN *Bi-lingual, Spanish preferred* Location: Houston, Texas Who We Are Tuesday Health launched in 2023 to deliver compassionate, supportive care for patients and caregivers navigating serious illness. We believe that each patient's journey is unique. As such, we deliver member-directed, whole-person care to seriously ill patients in our program, using leading edge supportive care models, including appropriate transitions to hospice when the time is right. This results in dramatically improved quality of life for members and their caregivers, and a meaningful reduction in unproductive medical spend. Our overall mission is to transform serious illness and end-of-life care; our team believes deeply in this mission and puts our members first in all that we do. The Role The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and leverages Tuesday Health’s electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to the role, enabling a truly person-centered approach to care. Key responsibilities of this role may include: · Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses · Prioritize needs based on assessment results and task interdisciplinary care team · Be accountable for care plan development within the multidisciplinary care team · Participate in internal and joint rounds to ensure the member experience is optimal and coordinated · Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience · Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction · Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness A strong candidate will demonstrate the following: · Active and unrestricted licensed practical nurse license in the State of Texas without any board action · Experience in clinical/medical setting preferred · Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians · Strong communication and organization skills · Ability to multitask and work under pressure without sacrificing a positive member experience · Ability to know when to escalate and potentially act professionally in an emergent situation · Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves · Strong written skills · Ability to drive during daytime, nighttime, or inclement weather · Valid driver's license with safe driving record · State minimum automobile insurance coverage · Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business What We Offer - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other If you are passionate about improving the quality of care for seriously ill individuals and their caregivers through innovative solutions, we would love to hear from you. Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Description Psychiatric Mental Health Nurse Practitioner (PMHNP) – Mental Health Clinic We are seeking a compassionate and experienced Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our dedicated team at our Mental Health Residential Clinic. This role offers an opportunity to make a meaningful difference in the lives of individuals seeking mental health support in a supportive and collaborative environment. If you are committed to providing high-quality, patient-centered care, we encourage you to apply. Key Responsibilities: - Conduct comprehensive psychiatric assessments and develop individualized treatment plans for patients - Prescribe and manage medications in accordance with state and federal regulations - Provide psychotherapy and counseling to patients as appropriate - Collaborate with multidisciplinary team members to coordinate care and ensure optimal patient outcomes - Monitor patient progress and adjust treatment plans as necessary - Educate patients and their families about mental health conditions and treatment options - Maintain accurate and timely documentation of patient interactions and treatment plans - Adhere to all clinical protocols, ethical standards, and confidentiality requirements Skills and Qualifications: - Valid and current Nurse Practitioner license with certification as a Psychiatric Mental Health Nurse Practitioner (PMHNP) - Proven experience working in mental health settings, preferably in residential or outpatient clinics - Strong knowledge of psychiatric medications, therapeutic modalities, and evidence-based practices - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Compassionate, patient-focused approach to care - Ability to handle sensitive situations with professionalism and discretion Our clinic fosters a supportive and inclusive environment that values professional growth and continuous learning. We offer competitive compensation, comprehensive benefits, and opportunities for advancement. Join us in making a positive impact on the mental health and well-being of our community. Requirements - See 10-15 patients (17 yo +) per day in our mental health urgent care and our residential treatment facility - Lead four 60 min lectures per month in person - Participate in Family Education Sessions 1 Saturday per month for 2 hours as the Facilitator of recovery education virtual care - License in both CA and TX - ok to start with just Texas license as long as you are licensed in CA within 6 mo of hire - PMHNP experience for 7+ years in SUD and mental health - Hours: 3 days per week are 5P-10P * Note position is In Person or Virtual. Virtual care hourly rate is 15% less * Bonus for 5 star reviews and successful graduations from the program

Director of Clinical Operations Location: Remote (must be located in ET or CT) Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The Director, Clinical Operations, is accountable for the day-to-day execution, performance, and continuous improvement of Tuesday Health’s clinical model. This role leads clinical and quality operations, overseeing clinical managers and care teams to deliver exceptional patient experience, strong clinical and quality outcomes, and execution of our care model. In close partnership with clinical/provider leadership, the Director drives operational excellence through standardized workflow, onboarding and training, disciplined performance management, and continuous improvement. The Director also serves as a primary liaison to health plan care management teams ensuring effective collaboration, coordinated workflows, and partner satisfaction. Across the organization, this role partners with Product, Analytics, Member Services, and Market Operations to optimize systems, tools, and processes that improve outcomes, efficiency, and reliability of care delivery. Key responsibilities of this role may include: - Provide direct supervision, coaching, and performance oversight to clinical managers, fostering a culture of accountability, teamwork, and excellence - Serve as a primary operational liaison between Tuesday Health clinical teams and health plan care management teams, ensuring alignment on care coordination workflows, communication standards, documentation standards, and escalation pathways - Oversee onboarding and training for care teams and clinical managers, ensuring consistent readiness standards, operating routines, and competency development across new team members. - Lead quality operations, including monitoring and improving adherence to clinical workflows, care standards, and documentation requirements to support outcomes and reduce variation - Ensure regulatory compliance, adherence to clinical guidelines, and best practices in patient care management - Own performance against operational, clinical, and quality goals; implement targeted improvement initiatives as needed - Partner with cross-functional teams to improve patient engagement, care coordination, and workflow optimization, that enables high-performance care delivery - Address escalated operational issues and implement solutions to enhance service delivery and patient outcomes - Partner with clinical/provider leadership to ensure appropriate staffing models, workload balancing, and operational coverage across teams - Establish clear operating rhythms and accountability structures to support consistent execution and team performance A strong candidate will demonstrate the following: - 7+ years of progressive leadership experience in clinical operations, care management, population health, or managed care. Experience in value-based care strongly preferred - RN required, Bachelor’s degree in Nursing, Healthcare Administration, or a related field preferred - Demonstrated experience leading clinical managers and interdisciplinary teams, including coaching, performance management, and accountability routines - Highly analytical and metrics-driven; skilled in translating organizational goals into measurable KPIs, dashboards, and sustained performance improvement - Strong cross-functional leadership and change management skills; able to partner effectively in a matrixed environment - Ability to streamline workflows, improve efficiency, and scale operations while maintaining high-quality, patient-centered care - Experience developing and executing onboarding, training, and competency pathways for clinical staff and managers; ability to drive adoption and refreshers over time - Strong understanding of health plan operations and collaboration with payer care management teams - Excellent communication and stakeholder management skills, including executive presence, conflict resolution, and service recovery in escalated situations - Knowledge of healthcare regulations, compliance requirements, and accreditation standards What We Offer: - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other If you are passionate about improving the quality of care for seriously ill individuals and their caregivers through innovative solutions, we would love to hear from you. Please apply by sending your resume and cover letter to careers@tuesdayhealth.com. Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

• Provides administrative oversight to medical staff • Analyzes medical review utilization data • Researches new medical procedures or technology • Acts as a resource to providers and internal staff on issues concerning medical policies • Develops claim adjudication criteria for situations requiring medical judgment • Educates staff and medical community on various aspects of medical policy and program administration • Develops external relationships with the medical community and serves as liaison between these entities and contractors