About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Our engineering team is the engine behind our virtual care platform, building AI-powered solutions that transform care delivery and create exceptional experiences for both patients and clinicians. If you're passionate about using technology to do real, tangible good in the world, we'd love to meet you. We are a remote-first company with offices in New York and San Francisco. Our New York office has a strong in-person culture with regular collaboration, and our San Francisco office is available for those who enjoy working together in person. Why This Role Matters You ship something and clinicians use it that same day. The feedback loop is immediate and the impact is real. You're building AI-powered tools in a live clinical environment with an integrated stack, an in-house clinical team, and real patient data at scale. The Care Delivery team builds the tools that clinicians rely on every day to deliver better, faster, more personalized care. What You'll Do - Build AI-powered tools and agents that help clinicians deliver higher-quality, more timely care at the point of interaction - Surface the right context at the right time so clinicians spend less time on chart review and more time actually helping patients - Ship features into production clinical workflows that are used daily - Own end-to-end product areas across the clinician portal, care intelligence platform, and AI-assisted workflows - Work closely with our clinical team to understand their needs and iterate quickly on solutions Problems You'll Dig Into - How do we surface the right context to the right clinician at the right time without overwhelming them? - How do we turn heterogeneous clinical data into actionable recommendations that clinicians actually trust? - How do we keep a persistent, continuously updated view of each patient across a longitudinal care journey? - How do we build AI-native clinical tools that extend what clinicians can do rather than replace their judgment? Tech Stack Python + Kotlin backend (gRPC), React/TypeScript (Next.js) frontend, Spanner, BigQuery. LLMs including Claude, Gemini, and others. Who You Are - You have a strong foundation in computer science, typically from a bachelor's or master's degree, or equivalent professional experience - You have experience building and shipping high-quality software, and you care about the people who use what you build - You're excited about working with LLMs and AI in a real production environment, not just demos - You're comfortable across the full stack and can move between frontend, backend, and data concerns - You're keeping up with trends in LLM coding agents to multiply your engineering impact - You enjoy working closely with end users (in this case, clinicians) and iterating based on their feedback We'll be especially excited if you: - Have experience building tools for clinicians, healthcare workers, or other professional workflows - Have worked with LLMs in production, including prompt engineering, evaluation, or agent architectures - Have experience with clinical data or healthcare systems - Have previously worked in a fast-paced, product-oriented environment Why You Should Join By joining Pomelo, you will help shape the future of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow, and be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: - Competitive healthcare benefits - Generous equity compensation - Unlimited vacation - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Our engineering team is the engine behind our virtual care platform, building AI-powered solutions that transform care delivery and create exceptional experiences for both patients and clinicians. If you're passionate about using technology to do real, tangible good in the world, we'd love to meet you. We are a remote-first company with offices in New York and San Francisco. Our New York office has a strong in-person culture with regular collaboration, and our San Francisco office is available for those who enjoy working together in person. What You'll Do As a Software Engineer at Pomelo, you will be a key contributor to your team, building and refining the technology that underpins everything we do. On any given day, you may: - Write clean, well-tested code to ship new features and keep our platform running smoothly - Collaborate on designing and implementing new systems that enable our clinical team to deliver personalized, data-driven care - Contribute to our AI-powered tools, building agents that help clinicians work more effectively and focus on the patient in front of them - Enhance our mobile experience, ensuring parents and families feel connected and supported throughout their journey - Work closely with product managers, designers, and clinical staff to understand user needs and translate them into technical solutions Who You Are You're an enthusiastic and collaborative engineer who enjoys solving meaningful problems. You have a knack for finding practical solutions and are motivated by seeing your work have a direct impact on users. In particular, you: - Have a strong foundation in computer science, typically from a bachelor's or master's degree, or equivalent professional experience - Have at least two years of experience building and shipping high-quality software using languages like Java, C#, Kotlin, Python, Go, or similar - Have experience developing applications with modern front-end frameworks like React or Vue.js - Have experience delivering and maintaining software systems in a production environment - Are keeping up with trends in LLM coding agents to multiply your engineering impact - Enjoy tackling complex problems and avoid unnecessary complexity We'll be especially excited if you: - Have prior experience in AI/ML, natural language processing, or building agent-based systems - Have previously worked in a fast-paced, product-oriented environment Why You Should Join By joining Pomelo, you will help shape the future of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow, and be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: - Competitive healthcare benefits - Generous equity compensation - Unlimited vacation - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

About us Pomelo Care is the national leader in evidence-based healthcare for women and children. We deliver personalized, high-quality clinical interventions from reproductive care and pregnancy, infant care and pediatrics, to hormonal health through perimenopause and menopause, with long-term preventive care and condition management. Our model delivers 24/7 multispecialty care to address the medical, behavioral, and social factors that most significantly impact outcomes for women and children. We partner with payers, employers, and providers to expand access to quality healthcare across the system. Our engineering team is the engine behind our virtual care platform, building AI-powered solutions that transform care delivery and create exceptional experiences for both patients and clinicians. If you're passionate about using technology to do real, tangible good in the world, we'd love to meet you. We are a remote-first company with offices in New York and San Francisco. Our New York office has a strong in-person culture with regular collaboration, and our San Francisco office is available for those who enjoy working together in person. Why This Role Matters We are just scratching the surface of how to use advancements in AI to attract new patients and keep them retained throughout their care journey. The Growth team steers how patients see Pomelo when they first hear about us, and how we stay connected with them over time. There is real, wide-open opportunity to try novel approaches using LLMs to craft messaging, optimize likelihood of responses, and automate call campaigns with voice AI. You'll work directly with our data team to find meaningful insights on patient engagement patterns and turn them into systems that work at scale. What You'll Do - Prototype and build features to improve our patient outreach and automated re-engagement platform - Test and iterate on voice agents to streamline patient onboarding - Improve our AI-generated messaging framework and expand into new communication modalities - Own large product areas end-to-end, with the opportunity to build net-new products from scratch - Partner with data science to analyze engagement patterns and turn insights into product improvements Problems You'll Dig Into - How do we effectively and efficiently pitch our message to prospective patients? - How can we leverage new advancements in voice AI to reach patients at scale? - When patients stop engaging, how do we best reach them across app, SMS, email, and voice channels? - How do we use LLMs to personalize messaging and optimize response rates? - Why do certain patients stay engaged and others churn? Tech Stack React, Kotlin, Python, Dagster, dbt, SQL. Voice AI models and LLMs for messaging and outreach. Who You Are - You have a strong foundation in computer science, typically from a bachelor's or master's degree, or equivalent professional experience - You have experience building and shipping high-quality software, ideally in growth, engagement, or outreach-oriented products - You're comfortable working across the full stack and moving between frontend, backend, and data tooling - You're excited about applying AI and LLMs to real product problems, not just experimenting with them - You're keeping up with trends in LLM coding agents to multiply your engineering impact - You enjoy rapid experimentation and are comfortable with ambiguity We'll be especially excited if you: - Have experience building outreach, messaging, or communication systems at scale - Have worked with voice AI, conversational agents, or similar technologies - Have experience with data pipelines, analytics, or experimentation frameworks - Have previously worked in a fast-paced, product-oriented environment Why You Should Join By joining Pomelo, you will help shape the future of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow, and be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We also offer: - Competitive healthcare benefits - Generous equity compensation - Unlimited vacation - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. THE ROLE Staff Software Engineer wanted in San Francisco, CA to provide technical guidance to the group responsible for architecting, developing, and owning the company’s marketing platform. Collaborate with Engineers, Product Managers and Executives across the organization to develop a roadmap and subsequent projects to build the next generation comprehensive, multichannel marketing solution that unifies and unlocks data across digital touch points, driving return on marketing investment. - Oversee the design and development of the marketing platform, working on technology that enables access to core of CRM and Data Cloud efforts. - Work with an organization of developers through knowledge sharing sessions that will guide and strengthen their knowledge. - Use distributed systems and cloud architecture. - Architect the company’s big data platform. - Own balancing of production features support, feature delivery and retirement of technical debt. - Build reliable, self-healing services with robust error handling. - Design, develop, debug and operate resilient distributed systems that run across hundreds of compute nodes in multiple data centers. - Drive and deliver thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops. - Build distributed systems, RESTful web-services, microservices. - Own and operate multiple instances of mission critical service. - Use Agile development methodology and test-driven development. - Build real-time streaming data pipelines that scale horizontally. - Use technologies for building real time data pipelines and streaming applications such as Kafka and Amazon Kinesis. - Use NoSQL databases such as Aerospike and data warehouses such as Snowflake/BigQuery. - Use AWS, OpenStack or Azure for scaling web application backend infrastructure. Option to telecommute. Bachelor’s degree in Computer Science or Engineering plus 5 year of experience. Salary expectations: $213,512/yr Send resume to: S Arvelo, Zeta Global Corp., 3 Park Avenue, 33rd Floor, New York, NY 10016. BENEFITS & PERKS - Unlimited PTO - Excellent medical, dental, and vision coverage - Employee Equity and Stock Purchase Plan - Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases