Account Directors on Highwire’s Cybersecurity team lead high-impact, integrated communications programs for industry-leading and emerging cybersecurity companies. They bring deep expertise across areas such as threat intelligence, cloud security, identity management, incident response, and infrastructure protection, helping clients translate complex security topics into compelling narratives that build trust and industry credibility. In this role, Account Directors oversee 4–5 account teams, providing strategic leadership, senior client counsel, and mentorship. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives while guiding teams on positioning, storytelling, and visibility initiatives. Account Directors also play a key role in agency growth, thought leadership, and fostering a collaborative, high-performing team culture. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role. Key Responsibilities Client Strategy & Leadership - Lead cybersecurity clients across areas including threat intelligence, cloud security, identity management, incident response, infrastructure protection, and security operations. - Develop integrated communications strategies that build brand credibility, market leadership, and trust within the cybersecurity industry. - Provide senior-level counsel on messaging, positioning, media engagement, and reputation management strategies. - Translate complex cybersecurity topics into compelling, business-relevant narratives for technical and non-technical audiences. - Serve as the senior client lead, ensuring deliverables meet or exceed expectations. - Identify opportunities for organic growth within existing accounts. - Partner with clients on executive visibility, thought leadership, and research-driven storytelling initiatives. - Manage budgets, forecast hours, and allocate resources effectively across account teams. Media Relations - Build and maintain strong relationships with top-tier cybersecurity, technology, business, and privacy media. - Drive thought leadership programs grounded in security research, emerging threats, and market trends. - Oversee data-driven and trend-based pitching strategies to secure meaningful media coverage. - Leverage digital and social channels to amplify threat research, product news, and executive commentary. - Stay ahead of cybersecurity trends, regulatory developments, and emerging threats to provide proactive strategic guidance. Agency Operations & Leadership - Manage 3–4 direct reports, providing mentorship, guidance, and performance feedback. - Support new business initiatives from research and ideation through pitch presentation. - Contribute to agency marketing initiatives including award submissions, case studies, and cybersecurity thought leadership. - Champion Highwire’s culture of inclusion, empowerment, and collaboration. - Represent Highwire at cybersecurity conferences, industry events, and networking opportunities. Team Development - Mentor account teams to ensure clarity on roles, client objectives, and strategic priorities. - Foster a collaborative environment that supports professional development and creative thinking. - Lead by example, maintaining high standards of professionalism, accountability, and client service. Success Factors - 7+ years of PR or communications experience in an agency setting. - Deep experience working with cybersecurity clients, including threat intelligence, SaaS security, network defense, identity, cloud security, or security operations platforms. - Proven success developing and executing integrated communications programs that deliver measurable business impact. - Strong understanding of the cybersecurity media landscape and security analyst ecosystem. - Exceptional writing, editing, and storytelling skills. - Demonstrated strategic leadership and client management experience. - Established relationships with cybersecurity, technology, and business media. - Experience managing and mentoring high-performing teams. - Strong business acumen with the ability to identify growth opportunities. - Creative, collaborative, and confident communicator who thrives in a fast-paced environment. #LI-Remote -Remote About Highwire Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic communications, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy and sustainability, professional and financial services, and more. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: - Team Empowerment - Growth Mindset - Inclusion Always - Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. Highwire. Above all. Highwire Perks & Benefits Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer: - Competitive salary with merit-based opportunities for growth - Flexible hybrid work model tailored to your schedule and lifestyle - Generous vacation policy, including extended summer and winter breaks - Early log-off on Fridays through our Empower Hours program - 401(k) plan with employer matching - Comprehensive medical, dental, and vision coverage, plus FSA options - Paid parental leave benefits - Commuter benefits - Annual Growth Mindset Stipend for books, events, or learning experiences - Monthly technology reimbursement - Wellness benefit program for mental and physical health - Donation matching program - Mentorship and ongoing professional development opportunities - Monthly recognition and team celebrations - Employee referral and new business referral bonuses - Quarterly Highwire events and team gatherings - Dog-friendly office environment - A supportive, inclusive, and collaborative workplace where you can grow and do your best work Location & Work Environment Highwire offers both remote and hybrid work options, depending on where you live. Hybrid: Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with two in-office days per week. Remote: We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C.. Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire. Join the Highwire team If you’re inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.

We’re hiring in Yuma, AR! Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day. Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Customer Relations Associate We are actively seeking Entry-Level Customer Relations Associate to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. Responsibilities: - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. Qualifications: - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Preferred (but not required): - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day. Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team! Customer Relations Associate jobs in Yuma, AR – Apply now for remote roles with high earning potential and long-term career growth

We’re hiring Customer Relations Associate in Denham Springs, LA (70726)! Help families protect their future with supplemental benefits while enjoying remote flexibility and growth. Join Our Growing Team as a Benefits Representative – No Experience Required! Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Benefits Representative We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. What You’ll Do: - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. What We’re Looking For: - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Preferred (but not required): - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day. Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative. Insurance Producer jobs in Denham springs, LA (70726) – Apply today for remote insurance roles offering training, advancement, and high earning potential

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Account Managers on our B2B Technology team lead integrated communications programs that elevate some of the most innovative brands in enterprise technology. They manage client relationships and drive strategic initiatives across areas such as enterprise software, cloud, security, data, and AI. In this role, Account Managers oversee multiple account teams, managing all aspects of strategic planning, media relations, content development, and client partnership. They serve as trusted advisors to clients, guiding communications programs that build awareness, strengthen credibility, and deliver measurable business impact. Account Managers also play an important role in mentoring junior team members, contributing to new business efforts, and helping Highwire continue to define excellence in B2B technology PR and marketing. Key Responsibilities - Media/Influencer Relations - Develop and lead comprehensive media and analyst relations strategies for B2B technology clients across enterprise, cloud, security, AI, and fintech sectors. - Cultivate strong relationships with key business, trade, and technology media outlets and industry influencers. - Guide teams in building and maintaining media lists, identifying relevant opportunities, and crafting compelling story angles. - Strategically use social media platforms to amplify earned media, engage key audiences, and enhance client visibility. - Demonstrate experience measuring ROI and impact of media and influencer engagement programs. - Identify opportunities for thought leadership through contributed content, speaking engagements, and analyst briefings. - Client Service/Management - Serve as the day-to-day client contact, managing programs from kickoff through goal achievement. - Develop strategic communications plans that drive awareness, credibility, and pipeline impact for B2B technology brands. - Set ambitious yet achievable goals based on news generation, thought leadership, and sustained coverage. - Provide proactive strategic counsel to clients, anticipating needs and managing through challenges or change. - Lead client meetings, media training sessions, and message development workshops. - Oversee budgets, staffing plans, and deliverables, ensuring quality and efficiency. - Identify opportunities to expand account scope and grow client partnerships. - Writing Proficiencies - Develop and oversee the creation of core communications materials, including press releases, bylined articles, messaging frameworks, award submissions, and briefing books. - Craft strategic, creative, and persuasive pitches that secure top-tier media coverage. - Produce content that articulates complex B2B technology concepts into clear, compelling narratives for diverse audiences. - Review and edit team materials to ensure excellence and consistency in tone, accuracy, and brand alignment. - Communicate professionally, clearly, and proactively with clients and team members. - Agency Operations - Manage 2+ direct reports, setting goals, providing feedback, and conducting performance reviews. - Foster a collaborative and inclusive team environment that encourages creativity, accountability, and professional growth. - Support new business initiatives by identifying prospective clients, contributing to pitch development, and participating in presentations. - Represent Highwire at industry and networking events, building visibility and relationships in the B2B tech community. - Model professionalism, enthusiasm, and respect in all client and colleague interactions. - Contribute to Highwire’s thought leadership through blog posts, social media engagement, and internal initiatives. - Self Development - Collaborate with senior leadership to establish and track quarterly growth goals. - Demonstrate consistent initiative in driving projects forward and problem-solving independently. - Actively seek opportunities for professional growth, skill development, and industry engagement. - Stay current on B2B technology trends and innovations to bring fresh insights to client programs. - Manage time effectively, meet deadlines consistently, and communicate proactively regarding project status. - Attend industry and professional networking events to expand knowledge and connections. Qualifications - 5+ years of PR, communications, or marketing experience in an agency environment (required) - Experience working with B2B technology clients (required) — including enterprise software, cloud, data, or AI - Established relationships with business, trade, and technology media and analysts - Proven ability to develop and lead integrated communications programs that deliver measurable business outcomes - Exceptional writing, editing, and storytelling skills - Strong project management and multitasking abilities across multiple client accounts - Experience managing and mentoring junior staff - Demonstrated success in building trusted client relationships and managing complex client dynamics - Proactive, collaborative, and resourceful problem-solver with a passion for technology and innovation Requirements - The salary range for this position is $80,000 to $95,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. - This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. Benefits - Competitive salary with merit-based opportunities for growth - Flexible hybrid work model tailored to your schedule and lifestyle - Generous vacation policy, including extended summer and winter breaks - Early log-off on Fridays through our Empower Hours program - 401(k) plan with employer matching - Comprehensive medical, dental, and vision coverage, plus FSA options - Paid parental leave benefits - Commuter benefits - Annual Growth Mindset Stipend for books, events, or learning experiences - Monthly technology reimbursement - Wellness benefit program for mental and physical health - Donation matching program - Mentorship and ongoing professional development opportunities - Monthly recognition and team celebrations - Employee referral and new business referral bonuses - Quarterly Highwire events and team gatherings - Dog-friendly office environment - A supportive, inclusive, and collaborative workplace where you can grow and do your best work