• Lead the development of coordinated bodies of work assigned to technology teams to advance the strategic goals of capital projects and the portfolio. • Organize and coordinate bodies of work and provide strategic guidance to assigned teams and project managers. • Actively contribute to the EPMO project prioritization and portfolio balancing processes by providing estimations, insight, and expertise into recommendations and implications of portfolio changes. • Facilitate post-delivery benefit tracking and reporting process across the project portfolio. • Facilitate demand planning and align to capacity data from technology areas to forecast future resource and capacity needs or opportunities. • Communicate insights with key stakeholders and collaborate on mitigation strategies as needed. • Conduct and provide analysis and operational insights for the assigned project portfolio(s) and related performance metrics. • Monitor benefits realization and track progress toward achieving portfolio strategic goals. • Identify and manage cross-portfolio dependencies; work collaboratively to document, resolve and, where necessary, escalate issues to leadership. • Work across teams to identify opportunities for improvement in solution delivery and project management practices. • Provide leaders with timely, accurate information and data to support effective decision-making. • Monitor benefits realization and track progress toward achieving portfolio strategic goals. • In partnership with Release Train Engineers and technology owners, ensure portfolio-level issues, risks, and decisions are visible across enterprise portfolios. • Support continuous improvements to strengthen the flow of value from the portfolio through delivery and technology teams. • Research, recommend, and support the adoption of continuous improvement opportunities. • Other duties as assigned

• Develop and deliver clinical education programs for patients, clinicians, and diabetes societies. • Promote emerging clinical trial data, expanded indications, and strategic publications through presentations and forums. • Work closely with Medical/Clinical Affairs, Marketing, R&D, Regulatory, Quality, Customer Support, and Field Sales to meet customer needs and drive product knowledge. • Serve as a speaker and subject matter expert at local, regional, and international congresses, providing technical and clinical insights on CGM. • Lead KOL development, identify CGM advocates, and facilitate partnerships to advance CGM as standard of care.

• Influence and support high and low-prescribing CGM physicians, diabetes education nurses, other health care professionals, office/hospital administrative staff, and durable medical equipment providers to prescribe Dexcom products to their patients. • Train healthcare professionals to use Dexcom products and integrate them into practice. • Represent Dexcom at local, regional, and national trade shows and diabetes exhibits to promote Dexcom products to a broad diabetes community. • Provide education on Dexcom products to pharmacies within the assigned territory. • Partner with market access, trade, government affairs, district and territory sales teams, and other departments to facilitate territory sales growth. • Increase Dexcom’s market share and meet/exceed district/territory sales targets and KPIs in line with company expectations. • Implement Dexcom strategy and monitor progress towards sales goal achievement using Dexcom analytical tools. • Responsible and accountable for meeting territory sales goals as assigned. • Complete all administrative requirements in a timely fashion as directed by management.

• Serve as the dedicated point of contact for SMB accounts post-implementation and own the overall customer relationship by ensuring retention through driving value, user adoption, and satisfaction • Design and implement programs to serve SMB customers at scale, including but not limited to webinars and office hours • Identify leads for upsell and cross-sell of additional features of the FMX software • Record meetings, phone calls, follow-ups, and miscellaneous tasks in Planhat • Build strong relationships with the customer executive levels and ensure they are consistently seeing the value of FMX • Travel to customer events