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How insurance should be done.
Administrative Assistant
Location
Utah
Posted
88 days ago
Salary
$18 - $23 / hour
Seniority
Mid Level
Job Description
Administrative Assistant
Veracity Insurance Solutions, LLC
• Obtain and maintain a Property & Casualty (P&C) insurance license • Manage Assistant and group email inboxes promptly and accurately, ensuring timely responses and proper task routing • Provide phone coverage and frontline communication support for the organization • Prepare and distribute quotes, finance agreements, ACORD applications, bind requests, invoices, and state affidavits • Conduct policy checks, renewal notifications, and request loss runs • Ensure proper documentation is prepared, received, reviewed, and submitted accurately and in compliance with surplus lines requirements • Document and maintain transparency of all transactions within AMS and other company systems • Assist in internal and external surplus lines audits by verifying transactions, documentation, and regulatory compliance • Apply strong working knowledge of insurance administrative processes and AMS operations to ensure consistent accuracy and efficiency • Identify, own, and resolve administrative or documentation issues proactively, escalating appropriately when necessary • Manage evolving priorities and shifting deadlines independently while maintaining high levels of accuracy and responsiveness • Support onboarding, training, and mentorship of new or junior administrative team members as needed • Utilize AI-enabled tools and internal systems to improve efficiency, accuracy, and workflow organization where appropriate • Support Sales teams with service-related items and administrative needs • Provide backup support for administrative duties, including mail handling and general office coordination • Handle sensitive client and financial information with discretion, professionalism, and strict confidentiality • Contribute to process improvement initiatives and cross-functional projects as assigned • Maintain regular and timely attendance • Required to perform other duties as requested, directed, or assigned
Job Requirements
- High school diploma required
- 2+ years of experience in the surplus lines industry OR valid P&C license plus 12+ months of CSR or administrative support experience
- Experience in administration or accounting preferred
- Experience using Microsoft Word, Excel, Outlook, and related systems preferred
- Strong organizational skills with high attention to detail and accuracy
- Demonstrated ability to work independently with minimal direction
- Excellent written and verbal communication skills, professional and concise in client and internal interactions
- Strong problem-solving skills with a resourceful and solution-focused mindset
- Proficiency in document management systems, email platforms, and core business applications
- Dependable, accountable, and consistent in task execution.
Benefits
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
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