About Extend: Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits. Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco. What You'll Do: This role will lead the discovery, definition, and delivery of high-impact product features that drive value for our merchants and their customers. As a Product Manager, you will act as the bridge between business goals, technical constraints, and user needs, leading cross-functional teams to ship scalable solutions in a fast-paced startup environment. - Support Product Strategy: Collaborate with leadership to define the product roadmap, prioritizing initiatives that align with Extend’s mission to revolutionize the post-purchase experience. - Own Feature Outcomes: Drive the end-to-end product lifecycle for specific features—from initial discovery and requirement gathering (PRDs) to launch and post-launch optimization. - Collaborative Execution: Partner closely with Engineering, Design, and stakeholders to deliver persona-first, data-driven solutions while navigating technical trade-offs and business goals. - Decide with Data: Leverage user research, product analytics and A/B testing to iterate on features and advocate for the best user outcomes. - Accelerate with AI: Identify opportunities to integrate AI-assisted tools and workflows to enhance the merchant experience and automate internal processes. - Customer Advocacy: Actively engage with internal Customer Success teams to gather feedback, identify pain points, and translate them into actionable product requirements. - Refine the Roadmap: Participate in sprint planning, backlog grooming, and retrospective meetings, providing clear direction and ensuring the team is focused on the highest-priority tasks. What We're Looking For: - Experience: 4+ years of professional experience in product management, with a track record of shipping successful B2B or consumer-facing software products. - Education: Bachelor’s degree in Business, CS, Engineering, or a related field—or equivalent professional experience showing a strong grasp of product fundamentals. - Core Competency: We need a PM who is an execution powerhouse. You should demonstrate the ability to take complex, ambiguous problems and break them down into clear, executable steps for engineering and design teams. - Analytical Prowess: Strong proficiency in using data to tell a story. You are comfortable writing SQL or using analytics platforms to track KPIs and measure the success of your features. - Communication: A clear and persuasive communicator who can explain the "why" behind product decisions and manage expectations across diverse stakeholder groups. - Technical Literacy: A solid understanding of API integrations, cloud architecture, and modern software development lifecycles to ensure feasible and scalable product handoffs. - Entrepreneurial Mindset: Thrives in a high-growth, fast-paced environment. You are a self-starter who is comfortable wearing multiple hats and taking extreme ownership of your domain. Nice-To-Haves: - Fintech or E-commerce Fluency: Prior experience working with payment gateways, checkout flows, or insurance-tech products. - Merchant Experience: Experience building dashboards or tools specifically for SMB or Enterprise retailers. - API Product Management: Background in managing developer-facing products or third-party integrations. Expected Pay Range: $124,000 - $145,000 per year salaried* * The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills, and experience. Life at Extend: - Working with a great team from diverse backgrounds in a collaborative and supportive environment. - Competitive salary based on experience, with full medical and dental & vision benefits. - Stock in an early-stage startup growing quickly. - Generous, flexible paid time off policy. - 401(k) with Financial Guidance from Morgan Stanley. Extend CCPA HR Notice

• Work on the evolution of a recurring payments platform, supporting the enablement of new products in the ecosystem. • Translate business strategies into a roadmap, prioritized backlog, and incremental deliveries. • Lead refinement, prioritization, and backlog management, considering business value, dependencies, and technical feasibility. • Serve as the main alignment point between business areas, technology, and stakeholders. • Collaborate with the Product Manager, Tech Lead, and engineering teams across discovery and delivery efforts. • Support the definition and detailing of requirements for technology teams. • Ensure product and ecosystem vision, assessing impacts, integrations, and dependencies among solutions. • Monitor the progress of initiatives, supporting decision-making and communication about priorities and direction. • Prepare materials and executive presentations for communication with leadership and stakeholders.

Role Description Join our team at TELUS Business Solutions and the SMB team. The Over The Top (OTT) product team works across the TELUS Business Solutions organization to drive growth across critical products for small and medium-sized businesses, including: - Physical security (TELUS Secure Business) - Unified communications (Business Connect) - Entertainment (Business TV) - Ubiquitous connectivity (Business Wi-Fi) - Internet and voice We aim to ensure our products and services are easy to buy, sell, deliver, and support for our customers. We are looking for a highly motivated and results-driven individual to join the OTT team as a Senior Product Manager for the TELUS Secure Business product. This role involves strategizing, orchestrating, and executing initiatives to improve product profitability, value chain experience, and customer experience. You will collaborate with multiple cross-functional teams across TELUS, including: - Project Management Office - Marketing - Sales - Operations - Field Technicians - Systems teams We seek someone who: - Excels in challenging the status quo - Is motivated to lead people indirectly to accomplish common goals - Adjusts communication style for all organizational layers - Uses influence and partnership to drive outcomes efficiently - Enjoys relationship building with stakeholders - Has a bias for action - Believes in leading through change and ambiguity - Has a firm sense of accountability and a growth mindset Qualifications - Ability to find insights from data and develop strategic and tactical plans - Collaborative attitude and teamwork - Ability to look at opportunities from a high level while executing solutions effectively - Self-starter with a curious and tenacious nature - Ability to influence through teamwork, partnership, facts, and data - Track record of influencing change through various management methodologies - Recognized as a great coach in developing organizational capabilities - Understanding of key financial concepts associated with product profit and loss Requirements - Bilingual (French speaking) is an asset - MBA or equivalent experience - Passionate about community involvement, diversity, and inclusion - Knowledge of physical security, including video monitoring and intrusion detection Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced and strategic Product Owner to join our growing product team. In this role, you will serve as the critical bridge between business stakeholders and our engineering teams — translating vision into executable roadmaps and ensuring every sprint delivers meaningful value. Key Responsibilities - Own and prioritize the product backlog, ensuring user stories are clearly defined, estimated, and ready for development sprints. - Collaborate with stakeholders across business, design, and engineering to define product vision, goals, and success metrics. - Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives as a key member of the Agile team. - Write clear, concise user stories and acceptance criteria that enable development teams to build the right solutions. - Serve as the primary point of contact for product questions, decisions, and trade-offs throughout the development lifecycle. - Communicate product progress, risks, and roadmap updates to executive leadership and key stakeholders. Qualifications - 8+ years of experience as a Product Owner, Business Analyst, or similar role in an Agile/Scrum environment. - Demonstrated ability to write well-structured user stories, define acceptance criteria, and manage a prioritized product backlog. - Strong communication and facilitation skills with the ability to align diverse stakeholders around a shared product vision. - Experience using product and project management tools such as Jira, Confluence, or equivalent platforms. - Proven track record of delivering software products on time, with measurable business impact. - Solid understanding of software development processes and the ability to collaborate effectively with engineering teams. Preferred Qualifications - Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent Agile certification. - Familiarity with UX/UI principles and experience collaborating closely with product design teams. - Experience working in scaled Agile frameworks (SAFe, LeSS) or with multiple cross-functional product teams. - Knowledge of API integrations, platform architecture, or technical concepts that facilitate development. Location Bridgewater, New Jersey (Remote) Department Staffing/Resourcing/Operations Employment Type Contractor Minimum Experience Mid-level