This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Pharmacy Technician is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical Pharmacist, the Pharmacy Technician will be providing direct patient care and collaborating with other healthcare team members in a virtual environment to optimize the pharmaceutical care for our patients. This individual will conduct patient outreaches per existing protocols and assist patients with navigating the medication use aspects, including reviewing components of their plan benefits. An ideal candidate will have a deep understanding of Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion for providing quality care to seniors. Duties/Responsibilities - Review and process pharmacy refill requests, either via faxes, EMR routes, or direct incoming calls, per established protocol while meeting the expected turnaround time. - Conduct telephonic outreaches and answer incoming calls regarding patient’s medication use, including but not limited to medication adherence, and assist with refilling and following-through in a prompt and respectful manner. - Access medication adherence gap portals or lists and review member’s medical chart notes to determine appropriate action. - Collaborate with other pharmacy staff, providers, and their care teams as needed to resolve any issues or discrepancies related to medication use. - Ensure that all tasks are completed timely, documented accurately, and in accordance with regulations (including HIPAA) and organizational standards. - Attend staff meetings and provide input into current trends, process evaluation, and quality improvement. - Assist with other pharmacy departmental initiatives as they become available. - Additional duties, as assigned. Required Skills/Abilities - Excellent customer service, including telephone etiquette skills, active listening skills, and the ability to follow-through with patients or staff members. - Ability to work effectively and respectfully with various seniorities and diverse populations including members, staff, providers, and family members. - High degree of emotional intelligence and integrity, resilient and focused work ethic, with adaptability to handle frequent changes with a positive attitude. - Self-starter with the ability to think creatively and work effectively. - Strong attention to detail and possessing good alpha/numeric data entry skills with minimal errors. - Intermediate proficiency in Microsoft Office Suite products including Word, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. - Ability to travel on occasion for company meetings. Education and Experience - High school diploma or equivalent education (GED) required. - Registered Pharmacy Technician with a state board of pharmacy. - A minimum of 2 years of experience in operational pharmacy benefits (health plan or PBM), clinic setting, high volume call center, or retail pharmacy. - eClinicalWorks or similar EMR experience. - Experience working with geriatric patients or a medication adherence program is a plus. - Bilingual in English/Spanish highly desired.

• Assign ICD-10-CM, CPT, and HCPCS codes for outpatient encounters including emergency, observation, surgery, and ancillary services. • Code both facility and professional fee components accurately. • Review and resolve claim edits and denials related to coding or medical necessity. • Collaborate with providers and the revenue cycle team to ensure complete and compliant documentation. • Stay current with coding regulations, payer guidelines, and CAH billing requirements.

Land Records Indexing Agent - Remote Surface and Mineral Title Position Summary Liberty Core is seeking Land Records Indexing Agents to support a title research project involving courthouse land records. Indexing Agents will review digitized images of recorded land documents and extract key information into a structured database to support Section–Township–Range (STR) mineral and surface title research. This work involves identifying critical information within deeds, leases, assignments, affidavits, and other recorded instruments. The ideal candidate is detail-oriented, accurate, and comfortable reviewing legal documents and structured information. Key Responsibilities - Review digitized images of historical courthouse land records. - Extract and enter key indexing information into the project database. - Identify and index Grantor and Grantee names from recorded documents. - Capture important document details including: - Instrument type - Recording date - Instrument number or book/page reference - Section, Township, and Range legal descriptions - Verify that indexed information matches the corresponding document images. - Follow established indexing standards and project procedures. - Flag illegible, incomplete, or unclear documents for review. - Maintain daily productivity and quality expectations. Production Expectation - Maintain a high accuracy rate (98–99%) when entering data. - Consistently follow project indexing standards and quality guidelines. Required Qualifications - Strong attention to detail and data accuracy - Experience with data entry, document indexing, or records management - Ability to review and interpret legal or structured documents - Basic computer and database entry skills - Ability to perform repetitive work while maintaining accuracy - Reliable attendance and ability to meet project deadlines Preferred Qualifications - Experience working with land records or courthouse documents - Familiarity with the Public Land Survey System (PLSS) or Section–Township–Range (STR) legal descriptions - Experience in oil & gas, mineral title, or land research - Background in title companies, abstracting, paralegal work, project production, and/or records management Work Environment - Work performed in a structured records research environment - Involves reviewing historical courthouse records and digitized document images - Production-focused project with established timelines and quality standards - Background in title companies, abstracting, paralegal work, project production, and/or records management Why Liberty Core Liberty Core partners with public institutions and industry organizations to preserve, digitize, and organize critical land records. Our work transforms historical courthouse documents into structured, searchable data used for land ownership research, mineral title analysis, and long-term record preservation. Team members play an important role in ensuring these public records remain accurate, accessible, and usable for researchers, land professionals, and communities. Liberty Core offers competitive pay and benefits. Background and drug screen required.

Land Records Indexing Agent - Remote Surface and Mineral Title Position Summary Liberty Core is seeking Land Records Indexing Agents to support a title research project involving courthouse land records. Indexing Agents will review digitized images of recorded land documents and extract key information into a structured database to support Section–Township–Range (STR) mineral and surface title research. This work involves identifying critical information within deeds, leases, assignments, affidavits, and other recorded instruments. The ideal candidate is detail-oriented, accurate, and comfortable reviewing legal documents and structured information. Key Responsibilities - Review digitized images of historical courthouse land records. - Extract and enter key indexing information into the project database. - Identify and index Grantor and Grantee names from recorded documents. - Capture important document details including: - Instrument type - Recording date - Instrument number or book/page reference - Section, Township, and Range legal descriptions - Verify that indexed information matches the corresponding document images. - Follow established indexing standards and project procedures. - Flag illegible, incomplete, or unclear documents for review. - Maintain daily productivity and quality expectations. Production Expectation - Maintain a high accuracy rate (98–99%) when entering data. - Consistently follow project indexing standards and quality guidelines. Required Qualifications - Strong attention to detail and data accuracy - Experience with data entry, document indexing, or records management - Ability to review and interpret legal or structured documents - Basic computer and database entry skills - Ability to perform repetitive work while maintaining accuracy - Reliable attendance and ability to meet project deadlines Preferred Qualifications - Experience working with land records or courthouse documents - Familiarity with the Public Land Survey System (PLSS) or Section–Township–Range (STR) legal descriptions - Experience in oil & gas, mineral title, or land research - Background in title companies, abstracting, paralegal work, project production, and/or records management Work Environment - Work performed in a structured records research environment - Involves reviewing historical courthouse records and digitized document images - Production-focused project with established timelines and quality standards - Background in title companies, abstracting, paralegal work, project production, and/or records management Why Liberty Core Liberty Core partners with public institutions and industry organizations to preserve, digitize, and organize critical land records. Our work transforms historical courthouse documents into structured, searchable data used for land ownership research, mineral title analysis, and long-term record preservation. Team members play an important role in ensuring these public records remain accurate, accessible, and usable for researchers, land professionals, and communities. Liberty Core offers competitive pay and benefits. Background and drug screen required.