• Handle inbound calls and chat boxes from our members in regard to Sidecar Health’s products and services • Provide excellent customer service in a timely and positive manner • Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience • Handle issues and complaints where appropriate • Maintain policies and standard operation procedures

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: Remote ( #LI-Remote ) The Position If you are the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with Farmers. This position is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.  We care about your professional development at Farmers, so we offer paid training with our renowned University of Farmers before you start serving customers, so you can succeed in this role! In this role you will: - Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements. - Communicate with customers and agents via multiple channels (phone, chats, emails) while navigating multiple systems and platforms. The Day-to-Day - Receive and respond to inquiries related to insurance matters. Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. Evaluate and interpret policy information within prescribed authority limits. - Access account information and communicate while working in multiple systems. Use account information, deep product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations or decisions. Document customer interactions and outcomes thoroughly in system. - Escalate unresolved issues requiring advanced support for further resolution. - Build knowledge and acumen through self-directed learning. Stay informed about underwriting and policy guidelines and other updates including compliance and legal requirements. Help maintain department knowledge resources to keep them current. - Actively listen to customer concerns to identify trends or patterns. Recognize opportunities for process improvement and makes recommendations to leadership. - Partner with various departments including Policy Support, Claims and Underwriting to respond to customer inquiries. May work with external vendors to further address customer needs. - Adhere to assigned, tightly regulated schedule and follow procedures for requesting time off. The Details - Start Date: Tuesday, March 31st - Location: This position will be FULLY REMOTE - You will need to provide a quiet, distraction-free environment and high-speed internet. - Training Schedule: - Your first week with Farmers (March 31st - April 3rd) will New Employee Orientation. - During this time you will work with our training team to ensure all log ins are up and running, systems are active, you will enroll in benefits, etc. All the "getting ready for the job" stuff. - Training will last approximately 2-3 months through our award-winning University of Farmers. - Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers. - Working Hours During Training and After Training: Monday-Friday 9:30am - 6:00pm CST - You will need to provide a quiet, distraction free environmeny and high-speed internet. - Normal Business Hours: Monday-Friday 6:45am-7:15pm CST Compensation - Pay is $22.31/hour or $23.74/hour based solely on geographical location.  - Annual performance-based bonus potential up to 10%. Interested in earning more? We are a performance-based company where you could potentially more based on company and individual performance goals (ask your Recruiter for details)! - As a Customer Care Representative, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being including: 401(K) Plan, Generous PTO, Tuition Reimbursement, Paid Training, and much more. Education Requirements - High School Diploma or equivalent required. - Property and Casualty license will be required for this role. Experience Requirements - Minimum of 1-3 years customer service. - 1 year of experience in call center environment or related field preferred. - Experience providing customer support within a high-volume, complex environment preferred.  - Strong technical aptitude: - Intermediate computer skills with ability to navigate multiple systems simultaneously. - Able to troubleshoot basic issues with equipment such as headset, internet, and connectivity. - Experience with Microsoft Office suite of tools preferred. Physical Actions This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift. Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location. - Bonus Opportunity (based on Company and Individual Performance) - 401(k) - Medical - Dental - Vision - Health Savings and Flexible Spending Accounts - Life Insurance - Paid Time Off - Paid Parental Leave - Tuition Assistance - For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - TX, US - AL, US - AR, US - FL, US - GA, US - IA, US - ID, US - KS, US - LA, US - MI, US - MO, US - MS, US - MT, US - NC, US - ND, US - NE, US - NM, US - NV, US - OH, US - OK, US - OR, US - SC, US - SD, US - UT, US - VT, US - WV, US - WY Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

This is not a traditional job posting. We partner with independent contractors who are serious about remote work and capable of managing their responsibilities in a professional home office environment. This Opportunity Is Ideal For Individuals Who: - Can follow structured systems without hand-holding - Show up consistently and on time - Understand that remote work requires accountability Role Overview - Provide customer service support via phone - Resolve inquiries using established processes - Document interactions accurately - Maintain performance standards throughout certification and production What You’ll Do: - Take inbound/outbound calls with professionalism and empathy - Help customers resolve basic questions and issues - Input data into client systems with accuracy - Follow up to ensure customer satisfaction - Work towards metrics that can lead to fast-track promotions Requirements What You Should Know Before Applying - This is a 1099 independent contractor opportunity - Certification attendance is mandatory - Startup and equipment requirements apply - Missing certification or performance benchmarks may result in removal Technical & Workspace Requirements - Quiet, distraction-free home workspace - Wired high-speed internet - Windows 11 PC (8 GB RAM minimum; 16 GB preferred) - USB headset and wired internet required prior to start Benefits Pay Structure - Contract rates typically range $12–$15/hour , depending on program - Advancement opportunities are performance-based, not guaranteed This opportunity rewards consistency, preparation, and follow-through.

Join one of World’s Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity! *Must live in Phoenix, AZ or surrounding area* Entry Level Customer Service Rep - Work From Home ABOUT COMPANY: Celebrating 75 years of hospitality, is an award-winning global network of hotels located in over 100 countries and territories that offers accommodations for all types of travelers. Entry Level Customer Service Rep WORK FROM HOME JOB FUNCTIONS: --Answer incoming calls from prospective guests and travel agents. --Assist with booking new reservation or updating a prior requests --Handle all general questions or inquiries Entry Level Customer Service Rep WORK FROM HOME EQUIPMENT: All equipment is provided by client just need High Speed Internet. Client gives $50/monthly towards internet Entry Level Customer Service Rep WORK FROM HOME PAY: $17.00 per hour, $18.70 for hours after 6pm. ----- Can earn $200-400 extra per month for hitting goals Entry Level Customer Service Rep WORK FROM HOME SHIFT: - Must be able to work any 8 hour shift Mon-Sun between one of the shift ranges below. - Must be available to work weekends!! AM Shift - 4:00am - 4:30pm (8 hours within window) MID Shift - 8:30am - 8:30pm (8 hours within window) PM Shift - 12:30pm - Midnight (8 hours within window) Interested candidates please apply!! Job Type & LocationThis is a Contract to Hire position based out of Buckeye, AZ. Pay and BenefitsThe pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.