• Help clients plan and coordinate vacations, getaways, and destination experiences • Research accommodations, activities, and destination options • Build customized itineraries tailored to each client's preferences • Communicate professionally via phone, email, and online platforms • Provide exceptional support and guidance throughout the planning process • Keep organized records and follow established processes • Join optional virtual trainings to enhance skills and knowledge

• Perform quality checks at various stages of the research to ensure accuracy, and to avoid errors or mistakes; Including: checking programmed surveys for logic and precision • Regularly liaise with internal team to ensure all relevant project information is fully obtained before the project goes into field • Log sample information and accurately generate sample inventory reports into database • Verify all incoming samples comply with in-house methodology and SOPs • Monitoring and reviewing the quality of data collected to ensure samples and quotas meet the project plan • Supporting in developing and reviewing of client final data file deliverables, and all other reports requested by the Operations team

• Manage back-end logistics of destination research and itinerary management • Oversee development of comprehensive itineraries • Serve as primary point of contact for external vendors • Ensure meticulous documentation of booking data

• Conduct thorough research on global locations, including current entry protocols, local amenities, and logistics. • Assist in the creation and management of customized schedules, including lodging, transportation, and local activities. • Coordinate directly with various third-party providers to confirm and manage reservations and special requests. • Maintain meticulous records of reservation details and specific preferences to ensure a seamless process.