• Act as a primary technical resource for projects across Synapse various product lines • Maintain the technical information on the interoperability of the various product lines in Fujifilm • Work with development to define new product features and enhancements/fixes to current product features • Design and Help Develop Serviceability Tools to better deploy and troubleshoot • Deliver consistently high level of customer satisfaction

• Develop and maintain the enterprise architecture roadmap covering applications, data, infrastructure, and security. • Translate business strategies into actionable architecture frameworks and technology standards. • Ensure architectural alignment with organizational goals, scalability needs, and regulatory requirements. • Define and enforce architecture principles, guardrails, and best practices. • Lead architecture reviews, solution evaluations, and technology selections. • Provide architectural oversight for major initiatives, ensuring systems integrate effectively. • Engage with business leaders to understand strategy, pain points, and future needs. • Drive cloud strategy, modernization, and digital transformation initiatives. • Maintain enterprise architecture documentation, diagrams, standards, and system inventories.

Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks - Handle advanced escalations from lower-level engineers - Diagnose and resolve complex server, networking, and infrastructure issues - Support healthcare and dental software applications and imaging systems - Lead and execute infrastructure, cloud, and security projects - Act as a senior technical advisor to clients - Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications - 5 or more years of IT support experience - Advanced expertise in Windows Server, Microsoft 365, and networking - Strong project execution and communication skills Preferred Qualifications - Healthcare or dental IT experience - Advanced PowerShell or scripting knowledge - macOS and iOS support experience Benefits & Perks - Paid Time Off program in accordance with company policy - Company-observed paid holidays - Health insurance options available to eligible employees - CrewHu employee recognition and rewards program - $50 monthly cell phone stipend - Company-provided equipment and tools - Ongoing training and professional development opportunities

Description Position Overview The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems. Key Responsibilities & Daily Tasks - Handle advanced escalations from lower-level engineers - Diagnose and resolve complex server, networking, and infrastructure issues - Support healthcare and dental software applications and imaging systems - Lead and execute infrastructure, cloud, and security projects - Act as a senior technical advisor to clients - Maintain detailed technical documentation and system diagrams Requirements Required Skills & Qualifications - 5 or more years of IT support experience - Advanced expertise in Windows Server, Microsoft 365, and networking - Strong project execution and communication skills Preferred Qualifications - Healthcare or dental IT experience - Advanced PowerShell or scripting knowledge - macOS and iOS support experience Benefits & Perks - Paid Time Off program in accordance with company policy - Company-observed paid holidays - Health insurance options available to eligible employees - CrewHu employee recognition and rewards program - $50 monthly cell phone stipend - Company-provided equipment and tools - Ongoing training and professional development opportunities