Remote Client Success Specialist Company: AO Globe Life Location: 100% Remote (U.S. Based) Position Overview AO Globe Life is expanding and seeking Remote Client Success Specialists to support our growing client base. This fully remote role is ideal for motivated, service-oriented professionals who value flexibility, professional development, and meaningful work. In this position, you will engage with both current and prospective clients, provide clear guidance on available products, and deliver a high standard of service. Our organization continues to experience consistent year-over-year growth, creating strong opportunities for advancement within a mentorship-driven environment. What We Offer - 100% remote, work-from-home position - Comprehensive virtual training and development programs - Weekly pay with performance-based bonuses - Union contract and representation through OPEIU Local 277 - Life insurance coverage with Accidental Death Benefits - Medical insurance reimbursement program - Access to modern technology and digital resources - Leadership conventions, professional conferences, and mentorship opportunities - Performance incentives, including trips and team-building events Key Responsibilities - Guide new clients through the onboarding and enrollment process - Provide personalized support and address client needs with professionalism - Develop and evaluate tailored solutions aligned with client goals - Respond to client inquiries in a timely and effective manner - Maintain accurate records and ensure compliance with company and state regulations - Manage appointments and daily schedules to maintain productivity - Support outreach and relationship-building efforts to grow long-term client engagement Preferred Qualifications - Strong written and verbal communication skills - Active listening and problem-solving ability - Ability to adapt quickly in a fast-paced, remote environment - Comfortable working independently while collaborating with a team - Strong work ethic, reliability, and goal-oriented mindset Prior experience in customer service, client support, or sales is helpful but not required. Training and mentorship are provided. Why AO Globe Life This role offers more than remote flexibility—it provides a pathway to long-term career growth, professional development, and meaningful impact. At AO Globe Life, we are committed to excellence, integrity, and supporting both our clients and our team members. If you are motivated, growth-oriented, and ready to contribute to a mission-driven organization, we encourage you to apply. Apply today and take the next step toward a rewarding remote career with AO Globe Life.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a driven individual looking for a flexible and rewarding sales career? Join our team as a Client Sales Representative and leverage our exceptional company culture, rapid growth opportunities, and extensive support to excel in the comfort of your home office. - Foster and maintain strong client relationships through effective communication. - Deliver impactful virtual demonstrations of our products. - Work towards achieving both individual and team sales targets. - Clearly articulate the benefits and value of our products to prospective clients. - Engage with warm leads and guide them through the sales process. - Maintain accurate and detailed records of all sales activities. Qualifications - Enjoys interacting with clients and establishing meaningful connections. - Driven to succeed with minimal supervision. - Maintains optimism and enthusiasm, especially in sales environments. Requirements - This is a 1099 independent contractor commission-based role with unlimited earning potential. - International candidates are not eligible for this position. - You'll be offering financial products like Indexed Universal Life (IUL), annuities, life insurance, and more to individuals seeking further details. Benefits - Exceptional Culture: Recognized for our outstanding company culture by Entrepreneur Magazine and highly rated on Glassdoor and Indeed. - Full-time opportunity offering consistent hours, stable income potential, and long-term career growth within a supportive remote environment. - Steady Growth: Listed on the Inc. 5000 for six consecutive years, showcasing our rapid expansion. - Comprehensive Training: Access extensive online training and ongoing mentorship from industry experts. - Exclusive Benefits: Enjoy performance-based training incentives, daily commission payouts, and annual, all-expenses-paid incentive trips. - Work-Life Balance: Benefit from the flexibility of working from home and setting your own schedule. - Remote Flexibility: Customize your home office environment to suit your needs. - Quality Leads: Focus on closing deals with access to high-quality leads. - Robust Support: Receive comprehensive training on our products and effective sales techniques. - Health Benefits: Access to life insurance and a comprehensive healthcare exchange covering medical, dental, and vision needs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Proof Response Group is seeking an Engine & Transmission Sales Specialist to help customers across North America who need major vehicle repairs such as engine or transmission replacements. - Act as the key connection between customers and mechanics or installers. - Understand the situation, collect necessary vehicle details, coordinate with mechanics, and move the job toward completion. - Not a traditional sales role; requires strong communication, industry awareness, and the ability to move mechanical jobs forward efficiently. - Report directly to the company’s Commercial Lead and Technical Lead. Key Responsibilities - Handle Inbound Customer Calls - Answer incoming calls from customers needing engine replacements, transmission replacements, or major drivetrain repairs. - Quickly understand the customer’s situation and collect essential vehicle information, including VIN. - Guide customers through the next steps toward resolving their repair needs. - Maintain fast response times and ensure calls are handled professionally. - Close Mechanical Jobs - Coordinate with mechanics or installers to confirm whether they can perform the repair. - Confirm parts availability or sourcing timelines. - Review estimated labor hours and repair timelines. - Present the plan to the customer and help finalize the job. - Coordinate with Mechanics and Installers - Contact repair shops and installers across North America. - Explain the scope of work and confirm their ability to perform the repair. - Coordinate scheduling, pricing, and repair timelines. - Connect the customer with the installer once the job is confirmed. - Source Engines and Transmissions When Needed - Use internal sourcing platforms and vendor networks to locate parts when installers do not supply them directly. - Communicate with suppliers regarding availability and timelines. - Maintain CRM Records and Communication - Log customer interactions and job details in the CRM system. - Track active repair jobs and follow up with customers and vendors. - Respond to emails and messages promptly. - Manage multiple active jobs at once while staying organized. Qualifications - Experience in automotive repair environments or mechanical parts sales. - Relevant experience may include: - Engine or transmission parts sales - Salvage yard or auto parts counter sales - Diesel parts sales - Automotive service advisor roles - Former mechanics who transitioned into sales - Drivetrain or heavy equipment parts sales - Comfortable speaking with both customers seeking help with vehicle repairs and mechanics evaluating repair opportunities. Requirements - Strong spoken English communication skills. - Confidence handling inbound calls and discussing technical topics. - Ability to collect accurate vehicle information, including VIN. - Knowledge of engines, transmissions, or mechanical vehicle systems. - Strong responsiveness and sense of urgency. - Ability to manage multiple tasks and active jobs simultaneously. - Reliable internet connection and ability to work remotely. - Self-discipline and accountability in a remote work environment. Work Schedule - This role follows North American business hours. - Typical Schedule: 8:00 AM – 5:00 PM CST. - Candidates must be available during these hours, as inbound calls must be answered promptly. Compensation - Base compensation. - Commission on closed jobs. - Higher performance and successful job closures can significantly increase earnings. Growth Opportunity - This role sits at the center of a growing automotive service network. - High-performing team members will have opportunities for increased responsibility and career growth as the company expands its installer network across North America. Application Instructions When applying, please answer the following questions: - What experience do you have selling engines, transmissions, or mechanical parts? - Have you worked in a salvage yard, parts counter, repair shop, or similar environment? - Are you comfortable speaking with customers and mechanics on the phone throughout the day? Scenario Question: A customer calls and says they need an engine replacement for their vehicle. What are the first five pieces of information you would collect before contacting a mechanic or supplier? Send your answers to hrtearm@thefvg.com. Subject Line: Engine & Transmission Sales Specialist_Your Name Qualified candidates will proceed to the next step, which includes a discussion with our Technical Lead.

About the team The team is responsible for all revenue, customer retention, and revenue growth across SMB & Mid-Market segments. This is a farmer-focused organization — not new-logo hunting — centered on maximizing value within an existing BoB (book of business). The team is accountable for: 1. Retaining and growing revenue within their BoB. 2. Managing churn to reasonable levels while expanding existing relationships. 3. Driving product usage and value realization across all products purchased. 4. Upselling within existing product lines and cross-selling into new Zillow products and software. The organization operates on a recurring forecasting rhythm, currently monthly (with potential to move Mid-Market to quarterly), reporting on total expected revenue by forecasting both anticipated churn and new product sales. Quotas and performance expectations are tied to both churn and Added MRR, requiring a balanced focus on protection and growth. About the role The Senior Director, Agent Sales will design and lead the go-to-market strategy for Zillow’s SMB and Mid-Market agent segments. This executive will step back from the day-to-day and architect the overall system: multi-year strategies, segment design, coverage models, compensation plans, and engagement motions that drive durable growth across multiple products and software solutions. This leader will own the end-to-end performance of a large, multi-layer organization focused on existing customers — reducing churn, increasing product adoption and value realization, and driving incremental revenue through upsell and cross-sell. They will be a key strategic partner across Sales Operations, Marketing, Product, HR, and Enablement, setting direction for how Zillow deepens relationships with agents and teams at scale. What they will do - Build culture and leadership at scale. - Create clarity of direction, high standards, and accountability across a multi-layer sales organization. - Role-model a culture that values learning, experimentation, and continuous improvement, especially as the team shifts to new products and sales motions. - Coach senior leaders and managers to become multipliers who inspect effectively, diagnose performance, and develop their teams. - Set multi-year strategy across segments. - Design and evolve SMB and Mid-Market G&R strategies, including coverage models, account segmentation, and engagement plays across different customer needs and deal cycles. - Build an integrated approach that spans high-velocity, in-week/in-month motions and more complex, multi-month, multi-stakeholder deals. - Own revenue, retention, and growth outcomes. - Own revenue performance, churn, and expansion outcomes across SMB and Mid-Market. - Establish and refine operating cadences for forecasting, pipeline inspection, and performance management focused on both retention and Added MRR. - Use data to diagnose portfolio health, identify risk/opportunity, and prioritize where leaders and reps spend time. - Design the organizational architecture. - Define organizational structure, leadership layers, roles, territories, and capacity plans that can scale efficiently. - Align compensation plans and incentives with desired behaviors across segments (e.g., balance of retention, upsell, cross-sell, and product mix). - Build, develop, and succession-plan senior leaders and frontline managers who can multiply impact across the org. - Lead transformation from transactional to value-based, software-led selling. - Guide the transition from primarily advertising-led selling to multi-product, software-led, value-based sales motions. - Establish clear, repeatable sales frameworks and playbooks that work across SMB and Mid-Market but flex to segment needs. - Simplify complex change into clear priorities and behaviors for leaders and reps. - Drive data-driven operational excellence. - Partner closely with Sales Operations on forecasting rigor, territory and coverage design, rules of engagement, and tooling. - Define the core metrics and dashboards that senior leaders, managers, and reps rely on to run the business. - Use insights from forecasting, churn, product usage, and sales performance to continually refine strategy and execution. - Shape cross-functional strategy and partnerships. - Sales Operations: Co-lead rules of engagement, quota design, forecasting frameworks, compensation plans, and tooling strategies to support a scaled G&R motion. - Marketing: Align on inbound funnel strategies, events and conferences that build trust and pipeline, and outbound programs (email cadences, campaigns) that drive awareness, adoption, and expansion. - HR: Partner on leadership expectations, performance management frameworks, career ladders, promotions, and succession planning for a large, distributed sales org. - Enablement: Co-create training, coaching, and programmatic interventions that uplevel reps and leaders; rigorously measure what’s working and what’s not. - Product & PM: Bring market and customer insights to influence roadmap, packaging, and pricing; provide feedback on what is selling, where customers are struggling, and where pricing and positioning need to evolve. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $194,400.00 - $310,600.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $184,700.00 - $295,100.00 annually. The base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside. Who you are Required experience - Enterprise-scale strategic leadership. - Proven experience building multi-year GTM or sales strategies across multiple segments or business units. - Demonstrated ability to set direction, not just execute on an existing plan. - Hands-on leadership in both high-velocity SMB and more complex Mid-Market motions (from one-call closes to multi-month, multi-stakeholder deals). - Driving organizational transformation. - Experience analyzing and redesigning org structures, sales motions, and coverage models. - Track record leading teams through complex, multi-product or motion changes (e.g., advertising to software, transactional to consultative). - Comfortable operating in ambiguity and complexity at scale, making and communicating clear trade-offs. - Data-driven operational excellence. - Uses data and insights to diagnose business performance, shape operating models, and prioritize investments. - Strong command of forecasting, pipeline health, churn, and expansion metrics; able to connect them to strategic decisions. - Communicates decisions and narratives anchored in metrics and trends, not anecdotes. - Organizational talent architecture. - Experience designing leadership structures, roles, and capacity plans that scale with the business. - Proven ability to build, coach, and retain senior leaders and frontline managers, creating a strong internal pipeline. - Executive-level influence with cross-functional partners. - Demonstrated success influencing Product, Marketing, Sales Operations, Enablement, Finance, and HR at the executive level. - Communicates in a way that guides decisions and aligns stakeholders, not just reports out on status. - Proven success leading senior leaders — coaching Directors and Managers, raising the bar on leadership quality. - Market and customer insight orientation. - Deep understanding of how customer, market, and segment dynamics shape sales strategy, product mix, and engagement motions. - Able to synthesize field feedback and customer insights into concrete recommendations for roadmap and GTM. - Culture builder at scale. - History of creating clarity, accountability, and cohesion across large, distributed organizations. - Comfortable having tough conversations, making high-judgment calls, and holding the bar through change. Nice-to-have experience - Real estate or adjacent industry experience (e.g., marketplaces, SaaS, ad tech) working with SMB and Mid-Market customers. - Familiarity with Zillow’s ecosystem and products; more important is the ability to quickly learn new domains and connect product capabilities to customer value. - Experience using tools such as Salesforce, Tableau, Gong, and similar platforms; must be strongly data fluent, even if not tied to specific tools. - Background in hypergrowth or turnaround environments, with examples of successfully leading teams through rapid change. - Prior experience acting as an executive sponsor on strategic deals, building senior relationships with customers and representing the company externally. Get to know us At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality. Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow. No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.