• Provides expert clinical project management leadership for the Quality Management and Medical Staff Services. • Utilize methods to identify and implement innovative strategies across institutional and functional boundaries. • Effect significant and documented improvements in health care and service delivery. • Empower caregivers to inspire and retain the best talent in the organization.

• Lead planning and execution of strategic, cross-functional projects and programs • Own project financial management: budget vs. actuals, forecasting, variance tracking, burn-rate analysis, and funding transparency • Develop and maintain KPI dashboards and executive insights • Establish and track success measures and benefits realization tied to business cases • Drive EPMO process maturity and continuous improvement

Essential Duties and Responsibilities: - Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization. - Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria. - Manage vendor relationships, including ServiceNow partners and system integrators. - Develop and maintain detailed project plans, timelines, and budgets. - Ensure alignment with enterprise architecture, security, and compliance standards. - Drive change management, training, and communication strategies to support adoption. - Monitor program performance, manage risks, and resolve issues proactively. - Provide regular updates to executive leadership and key stakeholders. Education and/or Work Experience Requirements: - 7+ years of experience in program or project management. - At least 3 years experience leading ServiceNow implementations. - PMP, ITIL, or ServiceNow certifications are strongly recommended Preferred Qualifications - Experience implementing ServiceNow in a utility or energy sector environment. - Familiarity with regulatory and operational requirements specific to utilities. - Knowledge of integration with legacy systems and data migration strategies. Knowledge, Skills & Abilities (KSAs): Knowledge and Abilities - Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD. - Strong leadership and stakeholder management skills. - Experience managing cross-functional teams and third-party vendors. - Excellent communication, organizational, and problem-solving skills. - Builds stable working relationships internally - Follows standard practice and procedures when analyzing situations or data - Ability to work independently with minimal supervision - Excellent coordination skills and a team player - Ability to identify issues and escalate as needed - Excellent written and oral communication skills - Strong interpersonal and customer service skills - Commitment to quality, reliability, and continuous improvement in support of mission. Technical Skills - Knowledgeable about project management standards and methodologies (waterfall and agile) - Knowledgeable about financial forecasting and analysis - Knowledgeable about SDLC methodologies Certifications (Preferred) - PMP, ITIL, or ServiceNow Salary Range $44.65 - $74.42 USD (Hourly) - Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. - Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: - Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only - Dental provided through UHC - Nationwide Vision provided by UHC - Flexible Spending Account for Health & Dependent Care - Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) - Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera - Corporate Wellness Program provided by Goomi Group - Employee Assistance Program - Wellness Days 401k Plan - Basic and Supplemental Life Insurance - Short Term & Long Term Disability - Critical Illness, Critical Hospital, and Voluntary Accident Insurance - Tuition Reimbursement (available 6 months after start date, capped) - Paid Time Off (accrued and prorated, maximum of 120 hours annually) - Paid Holidays - Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

Make a difference. Be happy. Grow your career. A Nordic project manager needs to be able to effectively communicate with executives, peers, and project team members alike. Our PMs also need to excel at effectively guiding projects and teams to successful project completion. This is not a spot for rookies. We’re looking for an experienced health IT Epic project manager who understands how to make it about “we” in meeting the needs and goals of the people and the project. Here are a few things you’ll need: At least 5 years Epic project manager experience Experience with managing multiple types and sizes of Epic projectsSenior Consultant A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Epic-related consulting and administrative computer services for Nordic clients - Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. - Mentor client project teams as necessary in project and system build strategy. - Track and document risks and issues. - Analyze and document workflows. - Work closely with project leadership, including documentation and facilitation. - Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions. - Lead meetings regarding project status and on-going work-product coordination. - Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work. - May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Skills and Experience - All consultants must possess at least one Epic certification. Multiple certifications preferred. - Some project management experience is preferred. - Training roles may not always require Epic certification. - For project management/leadership roles, PMP strongly preferred. - Minimum two years’ Epic work experience after certification. - Strong communication skills, written and verbal. - Highly organized, able to multi-task as well as maintain intense focus on individual tasks. - Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. - Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: - Adapt quickly to new work evironments. - Work successfully with different teams and co-workers. - Client workplace rules and regulations. - Varying travel and living arrangements due to project location changes. - Aptitude for mentoring and guiding others. - Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. - Very high degree of professionalism #LI-KN1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.