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US Claro logo
US Claro

⭕️ Managed IT Services provider delivering scalable solutions with layers of security and global expertise.

Product Manager – Cybersecurity

Security EngineerSecurity EngineerOtherRemoteLeadTeam 201-500Since 1990Company SiteLinkedIn

Location

Florida

Posted

134 days ago

Salary

0

Seniority

Lead

Bachelor Degree7 yrs expEnglishSpanish

Job Description

Product Manager – Cybersecurity

US Claro

• Manage a portfolio of cybersecurity products, services, and solutions to drive customer satisfaction, revenue growth, and market expansion. • Identify opportunities to enhance portfolio value through product improvements, partner integrations, and innovation—and champion these initiatives across the organization. • Prioritize product development efforts to deliver differentiated offerings that meet business KPIs and market needs; provide recommendations for engineering priorities and timelines. • Evaluate unmet customer needs and execute viable, competitive solution enhancements. • Implement methodologies to continually gather and analyze “voice of customer” insights and market trends, influencing pricing, bundling, and product design decisions. • Coordinate intake, analysis, and prioritization of new product functionality requests from customers and prospects. • Develop clear use cases, business requirements, and marketing requirements. • Maintain the cybersecurity product roadmap, including integration of partner technologies and internal assets. • Collaborate with technology providers and channel partners to align and differentiate the product portfolio. • Support product launches in coordination with product marketing and corporate marketing; ensure ongoing post‑launch success through continuous optimization and adoption strategies. • Conduct product performance benchmarking to guide enhancements and differentiation. • Represent the organization as a cybersecurity subject matter expert, helping increase market credibility. • Develop and deliver thought leadership content, industry insights, and market perspectives. • Create impactful communications for analysts, security organizations, and partner communities. • Collaborate with other product managers on cross‑solution messaging and strategic thought leadership. • Support organizational wins by providing technical and product expertise to cross‑functional teams. • Develop high-quality product documentation and assets throughout the product lifecycle, including FAQs, training content, service briefs, demos, diagrams, and specification sheets. • Partner with Product Operations to ensure seamless implementation of cybersecurity offerings across the quote‑to‑cash process. • Enable sales teams by supporting customer engagements, addressing technical questions, and delivering product training. • Expand organizational knowledge of the cybersecurity market through internal presentations and market briefings. • Collaborate with Product Marketing and Communications to translate complex cybersecurity concepts into clear, customer‑ready messaging. • Share “voice of customer” insights regularly with stakeholders to inform product improvements. • Provide analysis and recommendations related to pricing, strategy, positioning, competitive intelligence, and product differentiation.

Job Requirements

  • Bachelor's Degree in Engineering, Computer Science, or related field — Required
  • Master’s Degree (MBA, Engineering, Information Systems) — Preferred
  • 7–9 years of product management experience in the U.S. cybersecurity or security technology market — Required
  • 7–9 years of experience developing technology products/solutions for mid‑market and enterprise customers — Required
  • 7–9 years of experience defining product strategy and roadmaps — Required
  • 7–9 years of knowledge in Product Marketing practices and frameworks — Required
  • 4–6 years of experience with cybersecurity processes, frameworks, and regulations (FDA/MDR/HIPAA/PCI, etc.) — Required
  • 7–9 years of collaboration within cross‑functional, matrixed teams — Required
  • 4–6 years of experience with cybersecurity standards (NIST, CSA, ISO 27001) and related certifications (Security+, CISSP, CISA preferred) — Required
  • 4–6 years of knowledge of security protocols (IPSEC, TLS, DTLS, key exchange, cipher mechanisms) — Required
  • 7–9 years executing product security processes, standards, best practices, and tools — Required
  • 4–6 years of demonstrated curiosity and continuous learning in cybersecurity — Required
  • 7–9 years of experience defining and measuring outcome‑based product KPIs — Required
  • 7–9 years of exceptional presentation and communication skills — Required
  • 7–9 years assessing options (risk, performance, cost‑benefit) with strong visualization skills — Required
  • Ability to read and understand technical reports — Required
  • Highly organized and resourceful — Required
  • English proficiency — High
  • Spanish — Medium, preferred

Benefits

  • Medical, Dental, Vision
  • 16 Holidays
  • 15 days PTO
  • 7 sick days
  • 401k with a match
  • Tuition reimbursement

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