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AO Globe Life logo
AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Client Experience Manager

Customer Success ManagerCustomer SuccessOtherRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

105 days ago

Salary

0

No structured requirement data.

Job Description

Client Experience Manager

AO Globe Life

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting veterans and their families as they explore supplemental benefit options. - Connect with veterans and their families who have expressed interest in learning about benefit options - Schedule and conduct virtual consultations via Zoom - Explain available programs in a clear, respectful, and supportive manner - Guide clients through the enrollment process and provide follow-up assistance - Maintain accurate records using secure digital systems - Participate in weekly training sessions and professional development calls Qualifications - Clear, confident communicators comfortable speaking with clients on Zoom - Organized and self-motivated professionals who work well independently - Individuals who enjoy helping others and building meaningful client relationships - Veterans, military spouses, or those passionate about supporting the military community - Tech-comfortable individuals who can navigate digital platforms and tools Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a webcam Benefits - 100% remote work environment with flexible scheduling - Weekly pay via direct deposit - Warm leads provided — no cold calling or prospecting - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Clear advancement paths into leadership roles - Supportive, mentorship-focused team culture Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States.

Job Requirements

  • Clear, confident communicators comfortable speaking with clients on Zoom
  • Organized and self-motivated professionals who work well independently
  • Individuals who enjoy helping others and building meaningful client relationships
  • Veterans, military spouses, or those passionate about supporting the military community
  • Tech-comfortable individuals who can navigate digital platforms and tools
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a webcam

Benefits

  • 100% remote work environment with flexible scheduling
  • Weekly pay via direct deposit
  • Warm leads provided — no cold calling or prospecting
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement paths into leadership roles
  • Supportive, mentorship-focused team culture

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