This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you’ll manage relationships with new and existing clients, ensuring a successful onboarding experience while identifying opportunities for account growth and long-term retention. You’ll act as a trusted point of contact, helping clients maximize value from Task Buddie’s services while supporting revenue growth through upsells and renewals. - Serve as the primary point of contact for assigned client accounts - Guide new clients through onboarding and early-stage success milestones - Build strong relationships by understanding client goals, needs, and challenges - Identify opportunities for account expansion, upgrades, and additional services - Conduct regular check-ins and follow-ups to maintain engagement and satisfaction - Track client activity, conversations, and growth opportunities in CRM systems Qualifications - Experience in client success, account management or sales roles preferred but not required - Strong communication, relationship-building, and problem-solving skills - A consultative, sales-minded approach focused on long-term client value - Highly organized with the ability to manage multiple client relationships Benefits - Competitive base salary plus performance-based bonuses and incentives - Comprehensive benefits including medical, dental, vision, 401k, and paid time off - Full training and ongoing coaching to support your success - A collaborative, growth-focused culture where your impact is visible and rewarded Company Description

• Creation and launch of email newsletters and automated email sequences. • Database management and segmentation to ensure targeted communication. • Monitoring and analyzing campaign performance: open rate, click-through rate, conversions. • Checking email deliverability and spam scores to maintain high-quality mailing standards. • Continuous improvement of email effectiveness through A/B testing and performance reviews

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Our Mission At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Your Career The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention. As the technical leader for your assigned territory, you will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your customers. You will also nurture talent within your team and provide valuable feedback to the product management team on new feature requests and product improvements based on insights gained from your customer interaction. Your team will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. Your Impact - Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry - Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers - Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments - Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities. - Define, create and monitor individual development plans for your team - Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions. - Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process - Drive Palo Alto Networks Platformization efforts within your accounts. - Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling - Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise - Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business - Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO - Discuss competitor products in the marketplace and positions ours as the best alternative - Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers - 50-75% travel within the region - Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district. Qualifications Your Experience - Experience as a pre-sales System Engineer Manager - Experience as a Senior System Engineer/Specialist - Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products - Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base - Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies - Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions - Strong communication (written and verbal) and presentation skills - Quota driven attitude focused on client's best solution by being a trusted advisor - Proficient in English The Team Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $224,000.00 - $308,000.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

• Lead live virtual sessions via Microsoft Teams using provided facilitator guides, slides, scripts, and scenarios • Facilitate breakout discussions, role-plays, and applied exercises focused on: Customer-centered conversations, Needs-based questioning, Building trust and rapport with customers aged 65+, Supporting customers through medical insurance decisions, Handling conversations where customers are considering switching plans • Reinforce key behaviors associated with strong broker performance, including: Active listening, Empathy and human connection, Structured follow-up, Consultative communication • Review materials in advance and prepare thoroughly for each session • Participate in onboarding sessions and dry runs prior to live delivery • Ensure a consistent and high-quality experience across all cohorts • Provide feedback after sessions to support program refinement • Optionally deliver a supervisor-focused session to help leaders reinforce these communication and retention skills with their broker teams