• Answering all new client inbound calls during business hours and serving as the firm’s primary intake contact • Conducting structured intake conversations to assess financial circumstances and bankruptcy eligibility • Explaining bankruptcy options (such as Chapter 7 and Chapter 13 at a high level) in a clear and reassuring manner • Converting qualified prospects into signed clients during the initial call whenever appropriate • Scheduling consultations when necessary and coordinating seamlessly with the attorney • Conducting consistent follow-up calls with warm leads and no-shows • Documenting all conversations accurately and thoroughly in the firm’s systems • Maintaining urgency to reduce intake delay and prevent lead loss • Collaborating with the internal team to refine intake processes and improve conversion performance

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Legal Operations Specialist is responsible for supporting the operational, financial, and administrative functions of the Legal Department. This role improves legal workflow efficiency, manages vendor relationships, oversees contract lifecycle systems, and supports compliance initiatives. The Legal Operations Specialist collaborates with internal stakeholders and external counsel to optimize processes and ensure regulatory adherence in a fully remote environment. - Support the management and optimization of legal department workflows and processes - Administer contract lifecycle management (CLM) systems and document repositories - Coordinate with outside counsel and manage vendor relationships - Track legal budgets, invoices, and spend reporting - Assist with compliance documentation and regulatory reporting - Develop and maintain legal policies, procedures, and templates - Support risk management initiatives and internal audits - Maintain accurate legal records and ensure document retention compliance - Provide reporting and analytics related to legal operations metrics - Collaborate cross-functionally with finance, procurement, HR, and compliance teams Qualifications - Bachelor's degree in Business Administration, Legal Studies, Paralegal Studies, or related field - 3–5 years of experience in legal operations, paralegal, compliance, or related legal support roles - Experience with contract management or legal operations platforms - Strong understanding of legal documentation and corporate governance processes - Excellent organizational and analytical skills - Strong written and verbal communication skills - Ability to manage confidential information with discretion - Ability to work independently in a remote environment Preferred Qualifications - Experience working in a corporate legal department - Familiarity with e-billing systems and legal spend management tools - Knowledge of compliance frameworks and regulatory requirements - Project management experience or certification - Advanced proficiency in Microsoft Excel or data reporting tools Compensation - Annual Salary Range: $80,000 – $110,000 USD, based on experience, certifications, and operational scope - Performance-based incentives may apply Benefits - Comprehensive medical, dental, and vision insurance - 401(k) retirement plan with employer matching - Paid time off, paid holidays, and sick leave - Life, short-term, and long-term disability insurance - Flexible remote work arrangement - Professional development and certification reimbursement - Employee wellness and assistance programs Work Authorization & Residency Requirement - Must be legally authorized to work in the United States - Must currently reside within the United States - Applications from candidates outside the U.S. will not be considered

CGS is seeking a dedicated Senior eDiscovery Litigation Technologist to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Litigation Technologist, you will play a key role in supporting various aspects of the company's portfolio. Provide litigation technology support to include, but not limited to the following activities: Monitor changes to laws that impact civil and criminal litigation to determine their impact on current FBI Discovery policies and procedures. Monitor the commercial industry to determine how new technology or best practices can be applied to improve FBI Discovery. Verify that any proposed solution to an existing requirement satisfactorily meets the underlying need. Conduct testing of system upgrades or patches prior to release. Verify that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements. Provide advice on identifying, preserving, collecting, processing, and producing ESI in support of civil litigation, selected criminal matters, select FOIA requests, Congressional requests, and other external inquiries using the current suite of FBI tools and processes. Monitor daily separation reports to identify departing legal hold custodians and ensure proper preservation of material subject to legal hold requirements. Update and/or create standard operating procedures of the ETA role. Provide a strong technical background on the use of electronic discovery applications and provide a strong legal background and expertise on the electronic discovery applications.

As a CGS Hmong Chinese Document Reviewer you will play a key role in supporting various aspects of the company's litigation portfolio including eDiscovery activities, workflow management, and litigation support. Conduct research and draft responses for a variety of post-conviction motions Conduct research and draft memorandums on questions of law for direct appeals pending before the court and pretrial motions for criminal cases pending at the Federal Court Examine, prepare, and process a wide variety of technical legal documents that are characteristically voluminous and complex in format Review incoming materials and determine the need for assembly and preparation of a variety of legal documents, e.g., motions, orders, answers, pleadings, subpoenas, etc. Obtain needed information from case files, law enforcement agencies, civil client agencies, or other sources, and submit completed legal documents to the appropriate client assistant attorney for review and approval Prepare legal actions such as indictments, complaints, search warrants, judgments, applications, notices, affidavits, summonses, subpoenas, rules to show cause, proofs of claim, motions for summary judgment, dismissals, satisfactions of judgment, etc. Ensure legal documents are in conformance with rules governing style and format Provide assistance to client attorneys in preparing trial notebooks, assembling jury instructions, compiling witness and exhibit lists Prepare discovery for plaintiffs and/or defendants in accordance with governing rules and regulations and with the approval of the assigned attorneys Use original and online legal resources to verify citations and statutory references contained in legal documents Compose original letters not requiring legal interpretations, but that require a good working knowledge of legal and administrative procedures and terminology Produce a variety of written documents and materials utilizing a wide range of office software applications Establish and maintain a variety of files for client assistant attorneys Search legal reference files for information needed by client assistant attorneys in conducting interviews and preparing correspondence Assemble exhibits, affidavits, and other legal documents from file material Assemble and organize files and records material for disposition or transfer to records depositories in accordance with established procedures Integrate output from different software types into word processing or desktop publishing text