• Own ML-driven product features , identifying opportunities through to modeling, deployment, experimentation, and impact. • Partner with Product, Leadership, Growth, and Data Science to determine which problems should (and shouldn’t) be solved with ML, define success metrics, and iterate based on real-world performance. • Design, build, and ship scalable ML systems , including data pipelines, training workflows, and production model serving infrastructure. • Prototype rapidly and iterate regularly , developing repeatable evaluation frameworks, running experiments, and improving models based on results. • Shape our ML architecture and MLOps practices , establishing standards for experimentation, deployment, monitoring, and retraining as we scale. • Drive innovation in Generative AI , exploring how we can best use LLMs and agents to power new user experiences and internal productivity tools. • Provide technical leadership and mentorship , mentoring more junior team members, influencing our roadmap, and raising AI/ML literacy across the company.

About the Job Do you remember your favorite teacher—the one who inspired you and went above and beyond to help you achieve your goals? Do you aspire to pay it forward? Join a rapidly expanding team dedicated to cultivating future leaders capable of achieving their maximum potential. Where other test prep companies simply hire part-time tutors looking for a side gig, our after-school college prep institution hires full-time instructors looking to grow their careers in a collaborative and growth-oriented start-up environment. We do not teach “tricks” or how to “beat the test.” Rather, we utilize an organic approach that builds students’ essential core skills, improving their writing and reading skills in the long term—not just for the SAT or ACT, but for high school, college, and beyond. As a Math Instructor, you will be expected to: - Instruct small “core” groups of students in their mathcore skills to promote long-term understanding of topics and top scores in their college readiness exams (ACT & SAT). - Track your student’s progress as they move through Vanguard’s unique multi-phase curriculum, engaging students in individualized growth and improvement opportunities along the way. - Model professionalism and strong organizational skills by replying to students promptly, maintaining and updating student lesson schedules on our online platform, and holding students accountable for assignments. - Spearheaded the development and creative execution of ever-evolving lesson plans and curriculum. - Mentor middle and high school students with empathy and an innate understanding that the college application process is becoming increasingly competitive and stressful. Requirements: - Bachelor’s degree or higher in mathematics, education, or related STEM field (Master’s or higher preferred; open to those entry-level). - Teaching experience in math and/or experience working in a college-level tutoring center (1+ years). - GPA of 3.5 or higher. - Proficiency in MS Excel, MS Word, MS PowerPoint, and G-Suites. - Access to a reliable internet connection and a workspace with minimal noise/distraction. The ideal candidate will also possess: - Experience teaching at the college or community college level. - Robust understanding of classroom pedagogy, and the ability to create customized, engaging lesson plans that use practical, real-world examples to inspire a love for learning. - Desire to help students recognize, reach for, and realize their fullest potential. - A dynamic and outgoing personality. - The ability to work both independently and in a team environment. - Mastery of SAT and ACT Math, especially the following subjects: - Pre-Algebra. - Algebra I & II. - Geometry. - Trigonometry. - Statistics. Why you want to teach with Vanguard College Prep: - Paid training and comprehensive preparation. - A distinctive and individualized approach to test prep with a strong track record of producing top-tier students and nationally-ranked test scores. - Opportunity to work with our distinctly engaged, enthusiastic, and driven client base of students energized by Vanguard’s commitment to the highest-quality client experience. - An elite team of instructors, counselors, and specialists from Ivy League and top universities across the nation who are passionate about fostering student success. - Quickly growing start-up environment that emphasizes creativity, collaboration, and leadership, with opportunities for long-term career growth. - Competitive compensation structure (dependent on experience) with benefits. Compensation: - Starting Pay: $21.00 – $24.00 per hour depending on education, experience, and skill. - A comprehensive benefits package includes paid time off, sick days, and paid winter vacations. About Vanguard College Prep:​​ Vanguard College Prep is a full-service educational company whose mission is to enable the future leaders of our globalized world to meet their fullest potential. Through its test prep, college counseling, and college essay services, Vanguard is committed to providing meaningful, all-encompassing college preparation that treats each student as an individual, preparing them for the boardroom, not the assembly line. Two things set Vanguard apart from other after-school companies: our elite team and our personalized, organic curriculum. Unlike other test prep companies, which often take a one-size-fits-all approach to test prep, Vanguard recognizes that every student learns differently. Our experienced instructors, counselors, and essay specialists strive to shatter this assembly line model by focusing on core learning rather than short-term strategies and tips, tailoring instruction to fit each student’s individual needs. We encourage students’ continual questioning and curiosity to extend learning beyond the classroom so that our students will be successful in the elite college of their choice and beyond.

16VC is a venture capital firm based in London backing bold founders building the infrastructure of tomorrow. We invest in early-stage companies across enterprise software, AI, deep tech, fintech, and emerging technologies. Our mission is to support ambitious founders pushing the boundaries of innovation. Role Overview 16VC is looking for experienced executives and industry leaders to join our network of Advisors. As an Advisor, you will provide strategic insights, support portfolio founders, and help expand our global network across technology, startups, and enterprise ecosystems. This is a flexible, remote advisory role designed for leaders who want to support the next generation of founders while contributing to the growth of an emerging venture capital platform. Key Responsibilities - Provide strategic guidance on industry trends, technology, and market opportunities - Support evaluation of potential investments and emerging startups - Introduce high-quality founders, investors, and ecosystem partners - Mentor and advise founders within the 16VC portfolio - Contribute to the development of 16VC’s investment theses and ecosystem initiatives Ideal Background We are particularly interested in leaders currently serving or previously serving as: - C-level executives (CEO, CTO, COO, CPO, CFO, etc.) - VP-level leaders (Engineering, Product, AI, Sales, Growth, Strategy) - Heads of departments in leading technology companies or high-growth startups - Founders or operators with deep expertise in AI, enterprise software, fintech, deep tech, or emerging technologies What We Offer - Opportunity to support and shape early-stage technology companies - Access to a global network of founders, investors, and operators - Participation in the 16VC ecosystem and venture initiatives - Flexible remote engagement with minimal time commitment

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is responsible for designing, building, and optimizing AI-powered capabilities within an Amazon Connect contact center environment running in AWS GovCloud (IL4). - Configure and optimize Amazon Bedrock Agents for virtual agent fulfillment, real-time coaching, call summarization, and post-call quality analysis - Design, version-control, and iteratively refine prompt templates for each AI capability, measuring performance against SLA accuracy targets (≥95% QA match) - Build and maintain the AWS Bedrock Knowledge Base, including content ingestion pipelines synced from Salesforce and semantic retrieval optimization using Amazon Nova models - Develop coaching rulesets that map required disclosures, HIPAA-sensitive language patterns, and DHA-mandated scripts to specific call types for real-time compliance monitoring - Implement QA scoring rubrics for the post-call analysis platform, enabling automated evaluation of sentiment, compliance, accuracy, and resolution effectiveness across 100% of calls - Configure Bedrock Guardrails for PHI/PII redaction, hallucination detection, prompt-injection protection, and content filtering on every inference call - Evaluate new Amazon Nova model releases (Nova Pro, Nova Lite, Nova Micro) against production benchmarks for accuracy, latency, and cost efficiency, proposing model swaps through change management - Collaborate with the Integration Engineer to ensure Bedrock inference outputs are properly formatted for delivery to Salesforce (via Lambda and Platform Events) and to Verint - Monitor model performance using CloudWatch metrics and QuickSight dashboards; identify and remediate model drift at Day 30 and Day 60 re-benchmarking intervals - Participate in biweekly sprint demos, presenting AI performance data, prompt tuning results, and accuracy metrics to TriWest stakeholders - Work with TriWest QA reviewers and SMEs to close knowledge gaps identified through post-call analysis feedback loops - Ensure all AI inference and logging complies with FedRAMP High, DFARS 252.204-7012, HIPAA, and NIST AI RMF requirements Qualifications - 3+ years of experience in applied AI/ML engineering, with hands-on work building LLM-based applications (prompt engineering, RAG architectures, agent frameworks) - Direct experience with Amazon Bedrock, including Agent configuration, Knowledge Base setup, Guardrails, and foundation model invocation - Proficiency with Amazon Nova model family or equivalent foundation models (e.g., Claude, Titan) in production environments - Strong Python and/or Node.js skills for Lambda function development and AI pipeline integration - Experience with retrieval-augmented generation (RAG) patterns, including vector store management, chunking strategies, and semantic search optimization - Familiarity with AWS serverless services: Lambda, Kinesis, S3, CloudWatch, and IAM within GovCloud environments - Understanding of healthcare data privacy requirements (HIPAA, PHI/PII handling) and federal compliance frameworks (FedRAMP, NIST 800-53) - Experience with version-controlled prompt management and A/B testing of prompt variants - Strong analytical skills for interpreting model performance metrics and translating findings into prompt or architecture improvements - Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field (or equivalent experience) Preferred Qualifications - Experience with Amazon Connect, Contact Lens, and contact center AI workflows - Prior work in FedRAMP High or IL4/IL5 environments - Familiarity with Salesforce integration patterns (Platform Events, Streaming API, REST/SOAP APIs) - AWS certifications: Machine Learning Specialty, Solutions Architect, or DevOps Professional - Experience with TRICARE, DHA, or healthcare insurance domain knowledge - Background in conversational AI design (IVR, chatbots, voice agents) Company Description Here at rockITdata, we are committed to following our 10 Guiding Principles. Our Guiding Principles define our culture. They’re who we are, how we work, and what inspires us to be the best. We empower our people to be themselves and encourage an entrepreneurial way of thinking. In our challenging, fast-paced environment, no day is the same. - Know the Why. - Value People Above All Else. - Transparency to a Fault. - Progress, Not Perfection. - Be Good by Doing Good. - Smart People Can Disagree. - Bend but Don’t Break. - Represent Your Brand. - Think Differently. - Be Amazing, Be Fearless, Smile, Have Fun!