Req ID: 358097 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk-Helpdesk-REMOTE-US to join our team in Fargo, North Dakota (US-ND), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements. NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. Job Responsibilities Include: - This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 - All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. - Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality - Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner - Responsible for driving resolution of incidents on a 24/7 desk - Read text on computer screens for the duration of the shift - Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks - Ensure a quiet, private workspace with high speed, wired internet - Travel up to 10% of the time, if required - Lift up to 25 lbs. if needed for equipment setup - Have a working cell phone for manager communication and Two-Factor Authentication Preferred Qualifications: - Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) - Minimum of 1 year of technical troubleshooting experience - High school diploma or equivalent required Preferred Skills: - Experience in a call center environment - Demonstrate a service philosophy in all interactions with clinicians and colleagues - Effective communication and interpersonal skills - Proficient typing and English language skills (both verbally and in writing) - Strong listening capabilities to fully understand caller’s needs / requests - Exceptional ability to work optimally in a fast-paced environment Basic Qualifications Minimum 1 year Healthcare-Healthcare Systems-Customer Service experience This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Let’s build the future of medicine - together. Join Enveda as a Clinical Trial Associate in a remote capacity and help us transform natural compounds into life-changing medicines. We’re a team driven by curiosity and innovation - are you ready to make a difference? Remote | Full-Time | $75,000 - $90,000 What Makes Us Enveda Life is smart, and we can learn from it. We’re reinventing drug discovery by harnessing nature’s intelligence. Our platform identifies new medicines four times faster than the industry standard because patients can’t wait. What sets Enveda apart isn’t just what we do - it’s how we do it. Our culture is built on creativity, collaboration, and deep respect for each other. We believe “People Create All Value”, and our success is driven by the extraordinary team turning our mission into reality every day. Our Momentum - Unicorn status: Achieved following a $150 million Series D funding round in 2025 - Discovery and innovation: Advanced our first drug candidate to Phase 1 trials in 2024 - Award-winning culture: Newsweek: Top 100 Global #MostLovedWorkplaces (2025) Forbes: America’s Best Startup Employers (2024 & 2025) Newsweek: America’s Greatest Startup Workplaces (2025) LinkedIn: Top Startups to Watch (2024) These milestones reflect the impact of our team and we’re just getting started, but they’re only possible because of the diverse talent, perspectives, and relentless drive of our team, and people like you. Your Role in Our Mission At Enveda, every role drives impact. As a Clinical Trial Associate, you’ll be at the forefront of delivering hope to patients everywhere. Your expertise in clinical trial management will be critical in accelerating our mission to bring innovative treatments to market because every breakthrough starts with bold questions and brave actions. What You’ll Do - Support Clinical Trial Manager(s) in the day-to-day execution of one or more clinical trials, helping drive operational efficiency across the team - Coordinate and schedule meetings, compile materials, oversee presentations, and take and distribute accurate meeting minutes for internal and external stakeholders - Manage the Trial Master File and internal study files, ensuring Clinical Operations documentation is properly filed, routed, and maintained - Create, distribute, and maintain trackers for metric reporting, and prepare reports and requests as needed - File and route agreements and other documents related to Clinical Operations and Clinical Development - Contribute to departmental initiatives and process improvements - Minimal travel required (10% both international/domestic) We’re Looking For - B.S./B.A. degree required; science or healthcare-related fields preferred but not required - 3+ years of relevant professional experience, ideally within biotech, pharmaceutical, or medical device industries - Strong organizational and time management skills, with the ability to manage multiple priorities across one or more studies simultaneously - Excellent written and verbal communication skills, with proficiency in Microsoft Suite and Slack - Experience maintaining and managing study or program trackers, with a working knowledge of ICH/GCP guidelines and local regulations If you’re passionate about innovation and impact, we encourage you to apply even if you don’t meet every requirement. Our Values: Curiosity | Agency | Journey | Charity | Unity Benefits: 90% Medical, Dental, Vision | 401k Match | Flexible PTO | Adoption Assistance Enveda is protecting Job Seekers: We care deeply about creating a safe, respectful experience for every applicant, so we wanted to share a few guidelines to help you spot anything that doesn’t feel right. --You’ll always meet real Enveda team members through video or in-person conversations before receiving an offer. --All communication from us will come from an @enveda.com or @envedabio.com email address. --We’ll never ask you to purchase equipment, send money, or share sensitive banking details as part of any step in our recruiting process. If something feels off or you’re unsure whether a message is truly from Enveda, please reach out at anytime at recruiting@enveda.com. At Enveda, we’re building a place where everyone can do the best work of their life. We are an equal opportunity employer and value diversity in all its forms. Apply now and join a team committed to shaping the future of drug discovery.

Territory: Boca Raton POSITION SUMMARY The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include\cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. PRIMARY RESPONSIBILITIES - Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts. - Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field. - Work with assigned COS to sell, maintain & support existing customers - Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through. - Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving - Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees - Respect and maintain the confidentiality of laboratory and financial information - Practice and adhere to all company policies and regulations - Follow Compliance procedures and participates in Compliance training - Perform miscellaneous duties with completion in a designated time frame - Communicate with Natera staff and its customer to ensure quality QUALIFICATIONS - Bachelor’s degree or equivalent - Minimum of 2 years of sales experience or Clinical support/Caregiver experience such as OCN or other. - Background in medical or biological sciences is preferred KNOWLEDGE, SKILLS, AND ABILITIES - Proven track record of success in achieving and exceeding sales goals - Award winning sales professional due to individual achievements - Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills - Ability to think strategically as well as execute tactically - Must act with a sense of urgency - Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful - Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers - Effective time management skills required with a demonstrated ability to assess and prioritize - Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs). The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $110,000—$130,000 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page

Job Title: Part-Time Outpatient Clinical Supervisor Pgm/Dept: Residential and Outpatient Services Reports to: Director of Outpatient Services Classification: Regular, Part-Time Non-Benefitted, Non-Exempt Location: Remote Scheduled Hours: 10-12 hours per week About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders. Our Mission: To empower people living with mental health and co-occurring substance use challenges to achieve recovery, self-sufficiency, and deeply connected, meaningful lives within their communities. Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness. Position Summary: Under the general direction of the Director of Outpatient Services, the Part-Time Outpatient Clinical Supervisor is responsible for overseeing Registered Associate clinical providers (e.g., ASW, AMFT, APCC) or “practitioners” by providing ongoing clinical supervision and reviewing documentation. Responsible for providing clinical supervision to employee practitioners in both individual, triadic, and group format. Required Qualifications: Education - Masters or Doctorate degree in Clinical Psychology, Social Work, Counseling or a related field plus a minimum of five years’ experience working in a community mental health program. Licensure - The Licensed Outpatient Clinical Supervisor must maintain a current, unrestricted valid California License from the California Board of Behavioral Sciences (BBS). - Must have held that license for at least two (2) years and practiced psychotherapy or directly supervised trainees, interns, or associates that perform clinical services and/or psychotherapy as part of their clinical practice for at least two years within the last five-year period immediately preceding supervision. - Must have completed a minimum of six (6) hours of supervision training or coursework within two (2) years immediately preceding supervision (or within 60 days of commencement of supervision) and every renewal period thereafter in order to supervise Associate Marriage and Family therapists (AMFT) or trainees (MFTT) - Must have completed a minimum of 15 contact hours in supervision training prior to the commencement of supervision required for supervisors of Associate Clinical Social Workers (ASW’s). - Must provide documentation of completion for both the 6-hour and 15-hour courses that must be taken through an accredited or approved school, a state agency, or an approved Continuing Education Provider. A course taken through an on-line approved provider will also be accepted. - Supervision will consist of individual, triadic and group formats. Residential/Outpatient Requirements: - Must have at least two years of experience in community behavioral health setting working with Dual Diagnosis/Specialty Mental Health populations. - Experience providing Medi-Cal services and working knowledge of CalAIM documentation standards, CQRT processes, and county behavioral health requirements. - Experience providing constructive, timely feedback identifying strengths and areas of development to practitioners. - Demonstrated proficiency in the use of Electronic Health Record (E.H.R.) systems. (e.g. Welligent, Credible, Epic) - Participate in CQRT and have Medi-Cal SMHS experience. - Ability to prioritize effectively competing demands on time. - Must be able to maintain a flexible work schedule in accordance with client and program needs. - Solid written skills to meet the required standards of documentation guided by Alameda County, Medi-Cal and internal policy. Essential Functions/Skills: - Ability to utilize analysis, objectivity, and clinical judgement to make informed decisions. - Familiarity and ease working with issues related to homelessness, substance abuse, mental health diagnosis, and history of trauma. - A seasoned clinician/administrator who is skillful at training, coaching, and mentoring multidisciplinary staff. - Ensuring accuracy and quality of clinical documentation in accordance with regulations and best practices with note review. - Knowledge of and the ability to adhere to a professional code of ethics. - Demonstrate ability to foster a culture of continuous learning, professional development, and clinical excellence. - Must willingly show interest in learning and understanding different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience and other important attributes. - Ensure supervisee’s meet all licensure, registration, and documentation requirements by reviewing and co-signing all required clinical documentation for quality, accuracy, and compliance with Medi-Cal, Alameda County, and agency policies. - Maintain supervision records and ensure timely signing of supervisee’s hours. - Maintain adherence to confidentiality and reporting laws, upholds HIPAA standards, and ensures awareness and prevention of Medi-Cal fraud, waste, and abuse. - Participate in CQRT and other internal or county clinical review processes if requested. Ensure client documentation is accurate and submitted within the established time frame. - Identify staff training needs and ensure development and implementation of programs that address needs, participate in delivering training sessions to meet the needs of staff related to clinical/program. - Overseeing and reviewing practitioners' work procedures and compliance with policies and procedures. - Counseling, motivating and disciplining practitioners, and referring advanced issues to upper management. - Provide feedback as it relates to the evaluation process of the practitioners. - Assisting practitioners by supervising complex cases. - Assisting practitioners with the integration of diversity, equity and inclusion perspectives regarding the delivery of clinical services. - Supervisor will sign off on supervisee’s hours weekly and /or no less often than monthly. - Keep current with legal and regulatory requirements for clinical supervision. - Crisis intervention and consultation as needed. - Attend meetings as requested to support clinicians or the team. - Perform other duties as assigned. Work environment/Physical demands: The work environment and physical demands described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, in accordance with applicable laws. Physical Activity: The position requires periods of sitting, standing, and walking throughout the workday. Employees may be required to move between offices, program spaces, and meeting areas, including navigating stairs. Lifting & Carrying: Must be able to lift, carry, or move items up to 15 pounds on an occasional basis. Manual Dexterity & Communication: Requires the ability to operate a computer, keyboard, and other office equipment; to talk and hear in person and by telephone; and to read printed and digital materials. Work Environment: Work is typically performed in an office or community-based setting with standard lighting, temperature, and noise levels. Some positions may require travel between locations as part of regular duties. Travel required: This position requires regular travel to multiple agency and partner locations within the Bay Area. Employees must have reliable transportation and the ability to reach designated sites within reasonable travel times. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. EEO Statement: Bonita House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Location Oakland, California (Remote) Department All Programs Employment Type 03 Regular Part Time Non-Benefitted (29 hours or less) Minimum Experience Experienced Compensation $50.00 - $60.00 per hour DOE