Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69M to date. Learn more at upbound.io. As a Staff Solutions Architect at Upbound, you'll be a vital part of our go-to-market team, focusing on the post sales implementation of our products and adoption of solutions. Drawing from your deep technical knowledge and experience with implementing cloud native solutions based on Kubernetes, you will have a significant impact on driving and executing the technical implementation of Upbound's products and solutions. This will include building rapport with our new and existing customers to ensure a smooth delivery and adoption of our products. In this role, you will: - Closely partner with the Upbound pre sales team to transition customers to and through a smooth post sales implementation. - Deeply understand customer environments and requirements, identifying their platform needs, and designing architecture and solutions that delight. - Ensure successful adoption of Upbound and Crossplane technology into customer production environments. - Perform technical discovery to scope customer engagements and contribute to authoring Statements of Work. - Work directly with customers to troubleshoot and solve technical challenges relating to the implementation phase of deploying Crossplane and Upbound Cloud based control plane architectures into their production environments. - Solve problems and improve customer deployments by writing code, fixing bugs, and building scoped features within Upbound products, the provider ecosystem, and the Crossplane core code base. - Build and maintain a set of cloud native "reference platforms" that will help accelerate adoption and position Crossplane and Upbound as a central piece of the cloud native landscape. See as an example https://github.com/upbound/platform-ref-aws. - Work cross-departmentally to find solutions to complex scenarios and integration issues. - Be the technical voice of Upbound to the customer, and represent customer needs internally to influence product roadmap. - Be the trusted technical advisor to new and existing customers by identifying and presenting ongoing technical solutions as the Upbound product suite grows. You are a good fit if you have: - Written and maintained code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc. - Managed production Kubernetes deployments or have been responsible for deploying/managing workloads running on Kubernetes in production. - A background in platform engineering/SRE with building an IDP (Internal Developer Portal). - A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers. - Excellent communication skills - must be capable of effectively engaging and leading interactions with technical and business teams, and are comfortable presenting to customer and stakeholders at varying levels of management - Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues leading to successful adoption. - Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments. - Incorporated modern operational and application delivery tools and methodologies into your production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps. - Programming skills in a modern language (Go is ideal). - The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds. - Successfully managed multiple projects and priorities in a fast paced and dynamic environment. - Excitement and comfort being a key part of further defining, scaling, and making this critical part of our engineering and customer solutions efforts thrive. It is a plus if: - Crossplane experience is highly preferred. - You are actively involved or have contributed to the upstream Kubernetes community. - You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project. - You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment. - Current CKA or CKAD certification. #LI-REMOTE Why Upbound? At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69M to date. Learn more at upbound.io. As a Staff Solutions Architect at Upbound, you'll be a vital part of our go-to-market team, focusing on the post sales implementation of our products and adoption of solutions. Drawing from your deep technical knowledge and experience with implementing cloud native solutions based on Kubernetes, you will have a significant impact on driving and executing the technical implementation of Upbound's products and solutions. This will include building rapport with our new and existing customers to ensure a smooth delivery and adoption of our products. In this role, you will: - Closely partner with the Upbound pre sales team to transition customers to and through a smooth post sales implementation. - Deeply understand customer environments and requirements, identifying their platform needs, and designing architecture and solutions that delight. - Ensure successful adoption of Upbound and Crossplane technology into customer production environments. - Perform technical discovery to scope customer engagements and contribute to authoring Statements of Work. - Work directly with customers to troubleshoot and solve technical challenges relating to the implementation phase of deploying Crossplane and Upbound Cloud based control plane architectures into their production environments. - Solve problems and improve customer deployments by writing code, fixing bugs, and building scoped features within Upbound products, the provider ecosystem, and the Crossplane core code base. - Build and maintain a set of cloud native "reference platforms" that will help accelerate adoption and position Crossplane and Upbound as a central piece of the cloud native landscape. See as an example https://github.com/upbound/platform-ref-aws. - Work cross-departmentally to find solutions to complex scenarios and integration issues. - Be the technical voice of Upbound to the customer, and represent customer needs internally to influence product roadmap. - Be the trusted technical advisor to new and existing customers by identifying and presenting ongoing technical solutions as the Upbound product suite grows. You are a good fit if you have: - Written and maintained code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc. - Managed production Kubernetes deployments or have been responsible for deploying/managing workloads running on Kubernetes in production. - A background in platform engineering/SRE with building an IDP (Internal Developer Portal). - A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers. - Excellent communication skills - must be capable of effectively engaging and leading interactions with technical and business teams, and are comfortable presenting to customer and stakeholders at varying levels of management - Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues leading to successful adoption. - Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments. - Incorporated modern operational and application delivery tools and methodologies into your production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps. - Programming skills in a modern language (Go is ideal). - The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds. - Successfully managed multiple projects and priorities in a fast paced and dynamic environment. - Excitement and comfort being a key part of further defining, scaling, and making this critical part of our engineering and customer solutions efforts thrive. It is a plus if: - Crossplane experience is highly preferred. - You are actively involved or have contributed to the upstream Kubernetes community. - You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project. - You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment. - Current CKA or CKAD certification. #LI-REMOTE Why Upbound? At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

Plans, manages, and facilitates installation of medium/large sized software programs or other technical projects to support systems, processes, or project teams across the Enterprise Revenue Cycle. Leads teams to manage implementation process. May provide project plans and other design documentation to facilitate implementation of projects, processes, website, or training concepts. Manages installation of new and existing programs, web site efforts, process workflows, training documents, reports, or tables. Ensures appropriate testing for system enhancements are complete and accurate before implementation. Leads teams with appropriate stakeholders in the Revenue Cycle, IT, and Operations. Creates unique billing scenarios to assist creation of testing plans. Develops functional requirements with user community when new applications are proposed. Estimates non-IT resource allocation for software enhancements and develops the project time line to coordinate with other competing projects. May work with IT to assist in IT resource allocation for budgeting purposes. Provides sizing documentation for resource allocations. Closely monitors resources and escalates resource issues to Senior Systems Analysts or leadership. Leads efforts with external vendors and/or internal stakeholders to escalate issues and attain resolution. Supports Senior Systems Analysts as needed. Initiates solutions through understanding of Enterprise Revenue Cycle data and database structure (i.e., clinical and non-clinical systems) to provide resolution for complex issues. Facilitates discussion with leadership. Leads effective business meetings, which includes participants throughout Mayo Clinic. Provide presentations to senior leadership. Recommends and prioritizes enhancements to existing computer software applications or hardware in collaboration with Enterprise Revenue Cycle Leadership, IT, staff, and end users. Leads efforts to redesign systems and workflows to utilize computer systems effectively. Recommends and prioritizes enhancements to existing software applications in collaboration with Enterprise Revenue Cycle leadership. Collaborates with IT to resolve Enterprise Revenue Cycle issues within Mayo information systems. Leads the acquisition of additional computer systems to realize process improvements in the Enterprise Revenue Cycle. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Ensures applicable systems and processes meet and comply with federal and state requirements. Understands internal control documentation and testing requirements and applies to ongoing processes as well as new software/hardware installations. Ensures a control environment is maintained to preserve Mayo Clinic's Standard of Ethics and minimize financial and legal risks for the organization. Mentors and develops staff. May work evening and weekend hours as needed. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Prepare and deliver tailored product demonstrations across the Momentive portfolio, with an emphasis on MIP Fund Accounting and related solutions. • Collaborate with Sales to understand customer requirements, financial, operational, technical, and provide expert solution guidance. • Translate complex workflows into clear and relatable product demonstrations. • Maintain deep expertise in product functionality, add-on modules, integrations, and key competitive solutions. • Coordinate demo activities including scheduling, environment preparation, and data setup. • Participate in RFP responses and address technical questions from prospects. • Troubleshoot demo environment issues, maintain data accuracy, and assist in testing new product features. • Document customer feedback and relay insights to Product and Engineering teams. • Support customer escalations and internal troubleshooting as needed.