• Own the end-to-end technical implementation for new customers — from kickoff through production launch — serving as their primary technical point of contact. • Deploy, configure, and maintain the Chord Analytics SDK across customer storefronts, including headless builds (Next.js, Hydrogen, custom React) and Shopify (pixel-based) environments. • Embed directly with customer engineering teams, building confidence through technical credibility, clear communication, and reliable delivery. • Diagnose and resolve complex integration and data issues in production, ensuring data accuracy and system reliability across the customer’s stack. • Integrate Chord with the broader CDP and martech ecosystem — tools like Braze, Klaviyo, GA4 — and help customers consolidate or optimize their data tool sprawl. • Partner closely with Product, Engineering, and Customer Success to prioritize improvements, surface customer feedback, and shape the product roadmap. • Contribute to technical architecture decisions that improve scalability, developer experience, and time-to-value for new customers. • Create and maintain clear documentation, implementation guides, and runbooks that improve both internal workflows and customer onboarding. • Track and communicate implementation progress, technical risks, and outcomes to internal and external stakeholders.

· Ensure the successful implementation of SAP Business One and software for Softengine’ s clients · Identify statements of work, including customizations and reports, workflow automations, training, and process design · Utilize project tracking software and other tools to document specific decisions and workflow processes as required · Perform discoveries with prospects, clients to gather business requirements and processes · Configure various modules within SAP Business One (i.e. Advanced Financials, Advanced Inventory, Order · Management, Demand Planning, Fixed Assets, Revenue Recognition etc.) · Perform data migration tasks from legacy systems to SAP Business One · Troubleshoot and resolve SAP Business One solutions · Perform system testing and issue resolution support · Complete project tasks assigned, on time and budget · Provide project status updates to project manager on a regular basis · Develop User Acceptance Testing scripts and Perform customer training both on-site and remotely · You will be required to travel to customers, prospects and for company events and meetings as needed. #LI-DNI

Location: Indianapolis, IN Schedule: 8:00 AM – 4:30 PM or 8:30 AM – 5:00 PM Role Overview Under general supervision and following established policies, the Senior Specialist facilitates referrals, appointments, and patient transfers for physicians seeking access to the organization. This role ensures seamless communication and coordination for patient transfer calls, referral admissions, and critical care transport. You will serve as the primary point of contact for physician referrals and appointment scheduling for consumers through multiple entry points. Additional responsibilities include supporting marketing activities, registering patients for screenings and wellness classes, and working across various electronic healthcare systems. This role will be remote, and applicants must reside in Indiana. Key Responsibilities - Schedule patient appointments telephonically across 30 service lines. - Monitor records for accuracy and maintain clear communication with clinical and non-clinical staff. - Utilize multiple systems efficiently to manage work queues and task lists. - Facilitate access to nurse triage via EMR or live transfer when necessary. - Explain organizational policies, review health information in EMR, and pre-register patients. Qualifications - Education: High School diploma or equivalent required. - Experience: - Minimum 2 years of customer service experience. - Prior experience in the medical field required. - Skills & Abilities: - Ability to interact professionally with patients, families, physicians, hospital administrators, and nursing staff at all levels. - Strong communication and problem-solving skills. - Flexibility: - Must be able to work weekends, evenings, and holidays as needed. - Will be required to work remotely during portions of the shift based on operational needs. Top Skills for Success - Strong time management and organizational skills. - Ability to handle multiple systems and tasks efficiently. - Excellent interpersonal and communication abilities. - Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care. - IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report. - A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. - With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. - At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. - Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is seeking motivated professionals to help families nationwide access vital supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, structured development, and long-term income potential. Whether you’re beginning your career or pursuing a new direction, this role offers the flexibility and support to build financial stability while making a measurable impact. - Conduct virtual consultations with clients via Zoom - Guide individuals and families through available benefit options with clarity and professionalism - Support clients throughout the enrollment process - Maintain accurate digital records and manage follow-up communication - Deliver high-quality, client-focused service - Participate in ongoing mentorship, training, and team development Qualifications - Strong communicators with a client-first mindset - Organized, independent professionals who manage their time effectively - Individuals comfortable using Zoom and digital tools - Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required) - Growth-oriented professionals who value coaching and mentorship Requirements - Authorized to work in the United States - Windows-based laptop or PC with a working webcam - Reliable high-speed internet connection Benefits - 100% remote position available to U.S.-based candidates - Flexible scheduling to support work–life balance - Inbound client interest — no cold outreach - Weekly pay via direct deposit - Structured renewal income opportunities for long-term growth - Comprehensive training and continuous development support - Clear advancement pathways into leadership roles - Collaborative, people-first team culture Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.