• Manage the registration, scheduling, and rescheduling processes for new and existing patients. • Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms. • Receive, screen, and coordinate telephone calls from healthcare providers. • Proactively make outbound calls and send emails to patient leads. • Provide bilingual patient support (English/Spanish) for scheduling, reschedules, and cancellations.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Enrollment Specialist, your job is to talk to prospective members, educate them on our services, and encourage them to join Thyme Care to receive free-of-cost support throughout their cancer journey. - Build a foundation of trust by listening deeply and understanding each member’s needs. - Document member needs and preferences to enable our team to best care for each member. - Make outbound calls to around 80 - 100 prospective members every day. - Complete virtual onboarding and training (three weeks long) within your first three months. - Reach out to eligible members to inform them of Thyme Care’s services. - Explain the benefits of Thyme Care’s program to members and caregivers. - Obtain consent from members, conduct enrollment surveys, and identify urgent member needs. - Participate in coaching and development sessions to meet quality and productivity goals. Qualifications - Experience in sales roles, with skills in building trust, listening, and overcoming objections. - Recent college graduates with 1+ years of experience in a fast-paced environment. - Bonus points for experience in a healthcare environment, start-up, or sales capacity. Requirements - A member-first approach, motivated by our mission to help people during challenging times. - Metrics focused, able to hit and exceed daily, weekly, and monthly goals. - Growth mindset, seeking feedback and opportunities to learn and grow. - Effective listener and communicator, building rapport with members and colleagues. - Comfort with technology, including Zoom, Google Suite, and Slack. - Ability to operate in a private, quiet, and secure environment during scheduled shifts. Benefits - Pay rate of $24.03/hour. - Bonus potential of up to $2,500 per quarter (up to $10,000 annually) for exceptional performance. - Choice of great medical, dental, and vision insurance plans. - Generous vacation policy for full-time employees. - Must be located within the lower 48 United States due to contractual limitations with accessing PHIs.

Bath Experts | Exclusive Jacuzzi Bath Remodel Dealer Compensation: Hourly Base + Commission  Location: Remote Employment Type: Full-Time At Bath & Cabinet Experts, our Call Center Team Leads are responsible for confirming and qualifying in-home sales appointments while maintaining a high level of customer satisfaction. This role ensures Design Consultants are issued fully qualified appointments and plays a direct role in reducing cancellations and no-shows. Job Duties & Responsibilities: - Manage and maintain accurate, up-to-date schedules for Design Consultants - Handle inbound and outbound confirmation calls - Confirm and verify required criteria for in-home sales appointments, including: - Homeownership - Project interest and scope - Decision-maker availability - Reinforce appointment expectations and value with homeowners - Improve customer satisfaction through professional and effective communication - Reduce cancellations, reschedules, and no-shows - Document all appointment updates and notes accurately in the CRM - Communicate schedule changes or concerns to sales leadership Skills & Qualifications: - Minimum of 2 years’ experience in confirmations, call center, or sales-related roles - Excellent verbal communication and phone presence - Strong organizational skills with the ability to prioritize tasks effectively - Detail-oriented with strong follow-through - Comfortable working in a fast-paced environment Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Bath Experts | Exclusive Jacuzzi Bath Remodel Dealer Compensation: Hourly Base + Commission  Location: Remote Employment Type: Full-Time At Bath & Cabinet Experts, our Call Center Team Leads are responsible for confirming and qualifying in-home sales appointments while maintaining a high level of customer satisfaction. This role ensures Design Consultants are issued fully qualified appointments and plays a direct role in reducing cancellations and no-shows. Job Duties & Responsibilities: - Manage and maintain accurate, up-to-date schedules for Design Consultants - Handle inbound and outbound confirmation calls - Confirm and verify required criteria for in-home sales appointments, including: - Homeownership - Project interest and scope - Decision-maker availability - Reinforce appointment expectations and value with homeowners - Improve customer satisfaction through professional and effective communication - Reduce cancellations, reschedules, and no-shows - Document all appointment updates and notes accurately in the CRM - Communicate schedule changes or concerns to sales leadership Skills & Qualifications: - Minimum of 2 years’ experience in confirmations, call center, or sales-related roles - Excellent verbal communication and phone presence - Strong organizational skills with the ability to prioritize tasks effectively - Detail-oriented with strong follow-through - Comfortable working in a fast-paced environment Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.