• Dial and Smile: Reach out to potential clients with your charming personality and set up appointments like a pro. • Calendar Conqueror: Manage schedules with the precision of a Swiss watchmaker. • Follow-Up Fanatic: Ensure no appointment is left behind with timely follow-ups to leads and sales team members alike. • Team Player: Collaborate with our sales teams and partner to deliver SaaS revenue. • Contacting Customers: Spend around 6 hours daily reaching out via phone, email, SMS, video calls, and a dialler. • Following Up on Leads: No stone is left unturned. Over a 14-day period, our intuitive system will guide you to make calls, send SMSs, and emails to ensure every lead is worked thoroughly. • Building Relationships: Understand Aussie business owners' goals and pain points. • Training and Improving: Dedicate about 1 hour daily to better understand Thryv software and improve your communication skills through daily huddles, team meetings, call calibration, and one-on-one coaching.

• Execute major outbound cold calls per day using a power dialer to reach decision-makers in the US • Confidently navigate gatekeepers, deliver value-driven pitches, and handle common rejections using provided scripts and battle cards • Accurately update and manage lead statuses, call dispositions, and meeting notes directly within Zoho CRM • Trigger automated follow-up SMS and email sequences for prospects who do not answer or request more information • Consistently hit daily and weekly quotas for connected calls and qualified booked appointments

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Destination Knot is seeking highly motivated and detail-oriented individuals to join our team as Online Appointment Setters focusing on hotel bookings. In this role, you’ll connect with potential clients online, schedule consultations, and assist in gathering travel preferences to help create seamless hotel stays. This is a remote position perfect for individuals who enjoy engaging with people, have strong communication skills, and love the travel industry. Training and resources are provided to help you thrive in this role. - Communicate with potential clients through online platforms, social media, and messaging tools - Schedule appointments for clients to speak with travel specialists about hotel bookings - Gather basic travel information (dates, destination, budget, preferences) - Maintain accurate records of leads and follow-up activities - Collaborate with travel specialists to ensure smooth client hand-offs - Participate in virtual trainings and team meetings Qualifications - Friendly, professional communication skills - Comfortable using online platforms and social media for outreach - Organized, self-motivated, and able to manage time effectively - Basic computer skills and reliable internet connection - Interest in travel and helping clients plan hotel stays - Prior experience in customer service, hospitality, or sales is a plus but not required Requirements - Flexible remote work environment - Full training and access to travel industry tools - Supportive team culture and ongoing mentorship - Income-earning possibilities based on performance - Access to exclusive travel perks and discounts - Personal and professional growth opportunities Benefits - $45,000 - $65,000 a year

• Conduct outbound cold calls to prospective clients: Make high-volume calls daily to potential business clients across various industries. Calls typically range from 3–6 minutes and aim to introduce the company’s services, identify potential needs, and spark interest in a scheduled consultation. • Execute targeted cold email outreach campaigns: Develop and send strategic cold emails to complement phone outreach efforts. Follow up promptly on email responses to nurture leads, provide additional information, and secure confirmed appointments. • Utilize Apollo CRM for lead management: Work within the Apollo platform to manage and track all outreach activities. Keep detailed notes on every contact, call outcome, and follow-up schedule to maintain accurate and organized records of your daily performance. • Engage decision-makers across key industries: Reach out to Safety Managers, HR Managers, and Risk Managers in labor-intensive sectors such as construction, manufacturing, transportation, hospitality, and retail. Understand their business challenges and communicate how our solutions can address their needs effectively. • Qualify and set appointments for senior sales representatives: Identify high-quality leads by assessing interest levels, urgency, and fit with company offerings. Secure appointments for senior closers by presenting value propositions clearly and ensuring leads meet the defined qualification criteria. • Maintain accurate and up-to-date records: Document all outreach activities, call summaries, and client information in the CRM. Monitor personal performance metrics and report progress to supervisors regularly. Ensure data integrity and compliance with company standards. • Collaborate closely with the sales team: Work in alignment with sales executives and team leaders to ensure seamless lead handoffs. Share insights from conversations with prospects to improve sales strategies and enhance team performance. • Stay informed and continuously improve performance: Participate in training sessions, performance reviews, and feedback discussions. Stay updated on company offerings, target markets, and outreach best practices to continually improve efficiency and conversion rates.