This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves crafting world-class, engaging learning solutions that positively impact learner experiences. As a thought leader in instructional design, you will: - Leverage expertise in instructional design, AI, and UX best practices to create world-class, accessible, and inclusive learning experiences. - Prototype and test new learning solutions using agile methods, including design sprints and rapid iteration. - Integrate AI and automation tools to enhance efficiency, personalization, and scalability of content. - Apply UX research methods to ensure learner-centric design. - Champion accessibility and mobile-first formats to meet diverse learner needs. - Stay ahead of emerging technologies and EdTech trends to recommend appropriate applications. - Bridge the gap with technology teams to create seamless, user-centered learning experiences. - Mentor and guide peers in modern instructional design practices. - Conduct market and customer research to gather insights and understand learner personas. - Monitor and report on the performance of content usage to inform design enhancements. Qualifications - B.S./B.A. or higher in instructional design, educational technology, or related area that includes adult learning theory. - 7+ years of experience in instructional design and creating diverse learning products. - Proficient with e-learning authoring tools and technologies. - Demonstrated experience applying instructional design theories to create engaging learning solutions. - Effective collaboration with subject matter experts and technology teams. - Strong written, verbal, and interpersonal communication skills. - Ability to manage multiple projects and meet tight deadlines. - Creative problem-solving, design, and critical thinking skills. - Proficiency in Microsoft Office Suite and learning management systems. Benefits - Flexible working hours and fully remote environment. - Professional development and mentoring opportunities. - Collaborative work culture focused on innovation. - Access to the latest tools and technologies. - Competitive salary based on experience and skills. - Performance-based incentives and bonuses. - Comprehensive benefits package.

• Develop & Maintain Our Design System — Build and evolve a component library of reusable, accessible components with documentation that empowers designers and developers alike. • Champion Accessibility & Performance — Ensure every interface meets WCAG standards. Be the team's advocate for inclusive, high-performance design across all surfaces. • Connect Design Across the Org — Partner with product, customer success, and engineering to understand real-world needs and shape the right solutions. You're the critical connector between these groups. • Leverage Modern Tooling — Use AI-assisted tools to research, ideate, design, and prototype faster. Help define best practices for these tools across the team. • Ship Great Work — Lead explorations from rough concepts to high-fidelity prototypes, partner closely with engineers for pixel-perfect execution, and share work regularly with stakeholders to move fast without losing quality. • Advocate for Users — Identify pain points, gather feedback, and continuously evolve the product experience. Bring a strategic mindset to tradeoffs, prioritization, and iteration.

• L2 support for SAP Fiori / ABAP applications in a production environment • Analysis and resolution of incidents and recurring issues • Performing fixes and small enhancements • Support for Fiori applications related to FI (Finance) • Liaison with functional teams and escalation to L3 when necessary

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Summary As a Senior Professional Application Designer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.​ Your role in our mission Take a close look at some of the details that contribute to Gainwell’s industry-leading tools and technologies in this challenging position. - Provide support on a range application and will be available to support after hours and during weekend. - Demonstrates strong problem-solving and analysis skills. - Code, test, debug, implement and document moderately complex programs - Analyze, design and write specs and reqs from which we develop and code programs - Evaluate existing systems and programs; assist project the manager in assigning tasks and work closely with a team Liaise with clients and management to provide technical consulting on complex programming projects, validate program requirements and resolve issues that arise - Develop test plans and participate in QA activities such as coding reviews - Customizes software based on research and customer needs as appropriate. - Coordinates and facilitates communications with other departments and/or commercial vendor(s) to investigate and resolve software matters of significance and to ensure proper functioning of systems. - Maintains communication with management and customers regarding status of software development and problems. What we're looking for - 6+ years of application development, technical leadership and batch programming experience using C, Unix and Linux - SQL for database querying and data structures (SQL Server or Oracle) - System integration and scripting - Medicaid IT systems, healthcare systems and regulatory environment experience is highly preferred Other qualifications and skills: - Excellent communication and stakeholder management - Ability to translate technical concepts into business language - In-depth knowledge of SDLC methodologies (Agile, Waterfall) - Change management and release planning - Demonstrated ability to think critically and solve complex problems - Conducting root cause analysis and implementing corrective actions - Cloud platforms (Azure, AWS) - DevOps practices and CI/CD pipelines What you should expect in this role - Fully remote opportunity with the option to work anywhere within the United States - Opportunities to travel through your work (0-10%) - Willingness to work a flexible schedule to accommodate business needs and travel as required - Video cameras must be used during all interviews, as well as during the initial week of orientation The deadline to submit applications for this posting is March 10, 2026 The pay range for this position is $80,000 - $90,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.