• Act as a talent magnet, cultivating current and future Executive Director (ED) prospects: Strategically identify and cultivate a bench of the most talented and successful education leaders with track records of extraordinary results. • Establish annual and long-term targets based on ED attrition data and collaboration with Regional Superintendents on talent landscape and needs to meet our goals of 85% retention of high performing EDs • Collaborate with the Talent Team to identify a search firm partner for national searches • Create and maintain ED identification and selection practices in partnership with Regional Superintendents and local Board Chairs: Partner with Regional Superintendents and the Talent Team to operationalize toolkits and resources for existing national expectations set by the CEO including decision rights and processes related to ED selection • Partner with Regional Superintendents to ensure that 75% of candidates who complete the ED Residency are certified “ED Ready,” and 100% of ED ready candidates successfully matriculate into an Executive Director role within two years. • Collaborate with Talent Team to define certification standards, performance metrics, and longitudinal tracking of ED Fellows and New ED participants.

• Serve as the primary client-facing cost leader, providing strategic guidance and ensuring delivery excellence. • Build and maintain strong relationships with senior client stakeholders, consultants, and delivery partners. • Prepare and present executive-level commercial updates, recommendations, and strategic insights. • Lead, mentor, and develop junior and mid-level team members, fostering a high-performance, collaborative culture. • Lead the development and maintenance of detailed cost plans, estimates, and forecasts across design and delivery phases. • Produce and present monthly cost reports, executive summaries, and financial updates. • Ensure strong integration of cost, schedule, and scope to support holistic project control and predictability. • Lead the establishment and implementation of cost governance frameworks and assurance processes. • Lead procurement strategy development, advising on contracting approaches and commercial positioning. • Oversee contractor and subcontractor pricing reviews, scope validation, and commercial negotiations. • Manage and reconcile change orders, claims, post-contract variations, and final accounts. • Provide commercial stewardship throughout the lifecycle, ensuring compliance with internal controls and best practices. • Lead value engineering initiatives and cost optimization strategies across design and delivery. • Drive cost risk analysis, scenario planning, contingency management, and sensitivity testing. • Monitor market trends—including escalation, labor availability, and material pricing—and communicate impacts to stakeholders. • Champion benchmarking, data integrity, and continuous improvement of cost management tools and processes.

• Own the enterprise SAP ERP strategy, with a primary focus on optimization, simplification, and value realization • Manage SAP PMO, Center of Excellence, technical team & data conversion team during SAP implementations • Drive continuous improvement of core ERP capabilities across finance, supply chain, manufacturing and procurement • Partner with business leaders to identify process gaps, productivity opportunities, and automation use cases enabled by ERP • Govern ERP change intake, prioritization, and investment decisions to ensure focus on high‑value outcomes • Ensure ERP stability, performance, security, and compliance while improving employee experience and adoption • Ensure ERP solutions support finance, manufacturing, supply chain, procurement, and commercial processes in a standardized yet flexible manner • Own the technology vision and delivery for B2B eCommerce platforms, customer portals, and digital ordering experiences • Ensure seamless integration between eCommerce, ERP, CRM, and supply chain systems • Define and own the enterprise eCommerce technology strategy, ensuring alignment with commercial growth objectives and customer experience goals • Partner with commercial, marketing, and customer experience teams to enable scalable digital sales channels and self‑service capabilities • Drive platform reliability, scalability, and performance to support global growth and peak demand

• Directly manage writers, editors, designers, and developers. • Conduct 1:1s, performance reviews, and professional development planning. • Provide ongoing coaching on craft, clarity, execution, and marketing alignment. • Ensure creative deliverables meet established standards for clarity, accuracy, SEO alignment, and strategic intent. • Oversee team capacity planning and resource allocation in partnership with the Project Manager. • Partner with SEO, PPC, Strategy, and Account teams to ensure alignment between marketing objectives and creative execution. • Manage department budget, including freelance spend and tools. • Pull and interpret performance data to assess content effectiveness and team productivity.