This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Market Administration Coordinator (MAC) is responsible for managing complex administrative needs for a given field team. The MAC ensures efficient operations by: - Managing clinician calendars - Driving staff productivity - Providing administrative support to key Pod leaders (MPE, MM, CPL) Primary duties include: - Optimization of clinician calendars to meet current needs and strategic priorities - Supporting same-day calendar availability and adjusting visits as needed - Daily review of visit dashboards and reporting - Tracking and providing analytics on staff productivity and utilization - Interfacing with clinicians daily to support operations and drive productivity Qualifications - Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or home health environment - Prior experience in the healthcare industry preferred - Experience analyzing performance and productivity metrics required - Microsoft Excel and Salesforce experience preferred - Proven accountability for performance outcomes and exceptional organization skills - Ability to multi-task and manage a large volume of concurrent priorities - Demonstrated verbal, written, and visual communication skills Requirements - This position is remote but may require 25% travel within their given market Benefits - Comprehensive Benefits: Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts - Financial & Retirement Support: Competitive compensation, 401k with employer match, and financial wellness resources - Time Off & Leave: Paid holidays, flexible vacation time/PSSL, and paid parental leave - Wellness & Growth: Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts Company Description Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram Health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present. - Employs a robust clinical team, leveraging specialists across multiple disciplines - Available 24 hours a day, 7 days a week, and on holidays - Proven to dramatically improve patient outcomes and quality of life while reducing medical costs

Anticipated End Date: 2026-03-11 Position Title: Telephonic Nurse Case Manager II Job Description: Telephonic Nurse Case Manager II Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday 9:00am to 5:30pm EST and 1 late evening 11:30am to 8:00pm EST. *****This position will service members in different states; therefore, Multi-State Licensure will be required. This position requires an on-line pre-employment skills assessment. The assessment is free of charge and can be taken from any PC with Internet access. Candidates who meet the minimum requirements will be contacted via email with instructions. In order to move forward in the process, you must complete the assessment within 48 hours of receipt and meet the criteria. The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically. How you will make an impact: - Ensures member access to services appropriate to their health needs. - Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. - Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. - Coordinates internal and external resources to meet identified needs. - Monitors and evaluates effectiveness of the care management plan and modifies as necessary. - Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. - Negotiates rates of reimbursement, as applicable. - Assists in problem solving with providers, claims or service issues. - Assists with development of utilization/care management policies and procedures. Minimum Requirements: - Requires BA/BS in a health-related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. - Current, unrestricted RN license in applicable state required. - Multi-state licensure is required if this individual is providing services in multiple states. Preferred Capabilities, Skills and Experiences: - Case Management experience. - Certification as a Case Manager. - Minimum 2 years’ experience in acute care setting. - Managed Care experience. - Ability to talk and type at the same time. - Demonstrate critical thinking skills when interacting with members. - Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly. - Ability to manage, review and respond to emails/instant messages in a timely fashion. For candidates working in person or virtually in the below locations, the salary* range for this specific position is $79,464 to $119,196. Location(s): New York In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Wheel Medical Group offers a better way to work in virtual care by enabling clinicians to work with multiple telehealth companies — all in one platform. Clinicians in our nationwide network are credentialed, trained, and matched with vetted companies delivering the highest quality patient care. You could have the opportunity to provide care in a number of programs such as: - Primary Care - Urgent Care - Women’s Health - Men’s Health - Weight Management - Dermatology - Pediatrics What You’ll Do: - Deliver high-quality, evidence-based asynchronous and synchronous virtual care. - Review comprehensive patient intake information, including medical history, medication lists, and patient-submitted photos, to ensure safe and appropriate prescribing decisions. - Conduct thorough clinical assessments aligned with Wheel clinical guidelines, utilizing clinical snippets and workflows to tailor education and treatment plans. - Prescribe medications responsibly, ensuring alignment with patient eligibility, formulary guidance, and safety parameters such as blood pressure ranges, contraindicated medications, and clinical red flags. - Document each patient encounter using a complete and structured SOAP note, including rationale for prescribing or referring, patient counseling, and follow-up recommendations. - Engage in clear and compassionate communication with patients through secure messaging or live video visits, maintaining a professional and supportive web-side manner. - Refer patients to in-person care when clinical guidelines are not met, documenting rationale and providing clear patient instructions. - Maintain compliance with quality assurance standards, incorporating feedback from periodic chart audits and actively participating in continuous improvement efforts. - Escalate urgent clinical concerns such as suicidal ideation or harassment according to platform protocols, ensuring patient safety and clinician protection. - Collaborate with Wheel’s clinical operations team for onboarding, platform support, and guideline updates to ensure consistent, high-quality care delivery. Qualifications - Board certified physician (Family, Internal Medicine, Emergency Medicine) - License requirement: must have 40+ active state licenses - 2+ years of clinical experience in emergency, urgent care, or family medicine/primary care experience - Clinician must be comfortable with clinical weight management - Experience treating pediatric patients preferred - Outstanding clinical expertise - Strong verbal and written communication skills - Comfortable with technology Requirements - Must work 36 clinic hours per week 8a-8p CST Monday-Sunday (1 weekend shift per week) - Must be available for 4 hours per week of NP supervision work. Weekly clinic hours will be adjusted to support supervision as required. - Ability to perform both synchronous and asynchronous consults Benefits - Multiple telehealth opportunities. - With just one application, one credentialing effort, and one schedule, Wheel offers a simple and flexible way to work with multiple telehealth companies. Unlimited and uncapped earnings. - Create your own schedule and work when you want, whether that’s evenings, part-time, or full-time. - 100% remote. Provide rewarding patient care from the comfort and safety of your home or office. - Join a collaborative community of clinicians working in virtual care. - Wheel works to offer guidance and support for your virtual care practice, handling payments, credentialing, onboarding, and more. - Utilize our secure and HIPAA-compliant platform that includes video conferencing, scheduling, and patient information tools. - We vet all of our telehealth company partners for clinical safety and standard of care procedures to help protect your clinical practice. We also provide malpractice insurance, including tail coverage.

• Provide support to the department you are assigned with various tasks. (Pre-Litigation). • Set up claims and follow up on coverage and policy limits. • Draft LORs. • Send Welcome Letters to clients. • Relabeling file documents and securing clean client records. • Order Police Reports. • Request Med Pay. • Disengagement letters to providers / clients (using template and with attorney approval). • Order medical records & bills. • Send medical referrals. • Generate disbursement sheets. • Send Open Records Requests to Police Department (using template) and Non-Spoliation Letter (using template). • Handle case load (Cases with attorney supervision). • Provide support for the attorney's case load. • Handle client communication.