• Design, deploy, and support **Packet Core** network elements in LTE/5G environments. • Implement and manage **SDN (Software-Defined Networking)** solutions and virtualized network infrastructures. • Configure, monitor, and troubleshoot **network signaling protocols** (e.g., SIP, Diameter, SS7, GTP). • Develop and maintain **network analytics** and performance monitoring solutions to optimize traffic flow and reliability. • Implement and enforce **network security policies**, including firewalls, IPS/IDS, VPNs, and segmentation strategies. • Perform capacity planning, performance tuning, and root cause analysis. • Collaborate with cross-functional teams to support new deployments and upgrades. • Document network architecture, procedures, and configurations. • Participate in on-call support rotation when required.

• Analyze mobile network performance KPIs (throughput, latency, call drop rate, handovers, etc.) • Identify performance gaps and implement optimization strategies • Perform parameter tuning and configuration adjustments • Conduct drive test analysis and post-processing • Support troubleshooting of RF and core-related mobility issues • Collaborate with cross-functional teams to improve network quality and customer experience • Support capacity planning and network expansion projects • Analyze traffic growth trends and forecast future needs • Assist in site planning, sectorization, and coverage improvements • Evaluate new technology deployments (4G, 5G) • Prepare technical reports and performance dashboards

Job Description Must be located in New Orleans or Baton Rouge, or (South Louisiana) A bit about this role: This is a key in our organization. The role will be responsible for network development and management along with servicing for an assigned geographic area. The ideal candidate will possess 5+ years experience in recruiting and managing provider networks along with negotiating, reviewing and amending contracts. This experience will include thorough knowledge of contracting with physicians and physician groups, integrated delivery systems, health systems, and ancillary providers using various payment methodologies including fee-for-service and value based / risk. Ideally, the candidate will possess a very high level of business acumen and be able to exhibit it both internally and externally to a wide variety of audiences. Innovation, independence and confidence are key competencies that need to be exhibited. Responsibilities will include: - Development, maintenance and management of an adequate provider network in assigned geographical area - Maintaining relationships and all provider relations activities in assigned geographical area Negotiating and renegotiating contracts with providers as assigned - Engage internal subject matter experts and providers to identify opportunities to improve provider / member cost and quality performance - Monitoring of various reports to insure all necessary compliance requirements are met and maintained Reporting to leadership current status, risks, and potential opportunities in area of responsibility on a regular basis - Supporting the overall Network Team as required to achieve success for Devoted Health - Supporting assigned groups to improve performance in CMS STAR measures Attributes to success: - Ability to make quick, independent decisions - Mutually beneficial negotiation skills - Strong project management skills - Attention to detail - Ability to analyze financial and performance reports and identify trends/variances“Big Picture” thinking...Understanding impacts of decisions on network as a whole - Extremely effective oral/written communication skills Required skills and experience: - 5+ years negotiating provider contracts including physician / provider group contracts with multiple payment methodologies including value based/risk - Provider servicing experience - Solid ability to navigate either Google or MS Suite of products High School Diploma or equivalent minimum - Experience in CMS STAR measures - Experience and relationships in the local market - Unrestricted driver's license to verify your eligibility and capability to fulfill the driving responsibilities associated with the position Salary: $80,000-110,000 / year The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

The Network Engineer IV – Palo Alto Prisma is a senior technical engineer and Prisma subject‑matter expert responsible for the 24×7 operational support and optimization of enterprise Prisma SASE solutions, including Prisma SD‑WAN and Prisma Access, within a Managed Services (MS) and Network‑as‑a‑Service (NaaS) environment. This role serves as a Tier‑3 escalation engineer, supporting complex customer environments across hybrid, cloud, and global networks, while maintaining strong multi‑vendor networking fundamentals and supporting adjacent SASE and SD‑WAN platforms as required. The engineer directly influences customer satisfaction, service quality, and incident resolution outcomes, and collaborates closely with Managed Services Security, Managed Services Network, Engineering, Presales Architecture, Product, and Service Management teams. Key Responsibilities 24×7 Operations & Tier‑3 Escalation - Participate in a 24×7 on‑call rotation as a Tier‑3 escalation engineer for Prisma SASE. - Troubleshoot and resolve complex issues across: - - Prisma SD‑WAN control and data planes - Prisma Access (Remote Networks, Mobile Users, Service Connections) - GlobalProtect, IPsec, and cloud‑delivered firewalling - Lead high‑severity incident response, customer communications, and root cause analysis (RCA). - Act as a technical escalation point during major outages. Prisma SASE Engineering & Lifecycle Management - Lead support efforts of Palo Alto Prisma SASE architectures, including: - - Prisma SD‑WAN branch and hub designs - Prisma Access for ZTNA, SWG, and FWaaS - Own the full service lifecycle: - - Customer onboarding - Change management - Platform upgrades and migrations - Decommissioning - Validate and enforce: - - Security policies - Routing and segmentation strategies - High availability and resiliency standards Routing, SD‑WAN & Cloud Networking - Support advanced routing implementations: - - BGP (required) including policy control, filtering, and failover - OSPF - Enable and support hybrid and cloud connectivity: - - AWS (VPC, Transit Gateway) - Azure (vNET, vWAN, ExpressRoute) - Google Cloud Platform (VPC) - Ensure optimized traffic steering, SLA adherence, performance, and application visibility. Security & Zero Trust Networking - Support: - - Zero Trust Network Access (ZTNA) - Secure Web Gateway (SWG) - Cloud‑delivered firewall policies (FWaaS) - Integrate Prisma Access with: - - Identity providers (SAML, MFA) - Remote and mobile user access models - Partner with security teams to align network enforcement with enterprise security posture. Automation, Tooling & Operational Maturity - Contribute to automation and standardization using: - - APIs, Python, Ansible, or Terraform (preferred) - Improve observability through: - - Prisma dashboards - Monitoring platforms (e.g., LogicMonitor, SNMP, API‑based telemetry) - Develop and maintain: - - SOPs and operational runbooks - Troubleshooting and escalation guides - Service readiness documentation for new Prisma releases - Mentor Tier‑1 and Tier‑2 engineers. - Collaborate with Architecture, Product, and Service Management teams to evolve the Prisma SASE managed offering. Required Technical Skills Prisma SASE (Core Focus) - Hands‑on expertise with: - - Prisma SD‑WAN - Prisma Access - Strong understanding of: - - Cloud‑delivered security architectures - SD‑WAN overlays, underlays, and service insertion models - Traffic steering and policy enforcement Networking Fundamentals - Advanced WAN and routing expertise: - - BGP (required) - OSPF - Strong knowledge of: - - High availability and redundancy design - QoS and application‑aware routing - NAT and firewall concepts - TCP/IP and dynamic routing protocols Multi‑Vendor Networking Awareness Experience with one or more of the following (Prisma remains the primary focus): - Fortinet Secure SD‑WAN / FortiSASE - Cisco SD‑WAN, Meraki - VMware VeloCloud - Juniper Mist / SSR - Ability to translate architectures and concepts across vendors Qualifications & Experience - 10+ years of hands‑on network engineering experience. - Strong experience with configuration and support of: - - Routers, switches, firewalls, hubs, and WAN infrastructure - Experience with hardware and software firewalls: - - Palo Alto, Fortinet, Check Point - Prior experience in network design or sales engineering is a plus. - Proficiency with: - - Network monitoring and performance analysis tools - Visio for detailed network diagrams - Familiarity with: - - Wireless technologies and site surveys - Security intelligence sources (e.g., CERT, BugTraq) - Palo Alto Networks Certified SD-WAN Engineer required. - Palo Alto Networks Certified Security Service Edge Engineer required. - Palo Alto Prisma Certified Cloud Security Engineer (PCCSE) highly recommended. - Cisco certifications (CCNP or CCIE) highly recommended Education - Bachelor’s degree in a related field, or equivalent practical experience. Supervisory Responsibilities - None. #LI-PK1 #LI-REMOTE #LI_NETWORKENGINEER Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.