• Use sales techniques to proactively offer valuable AAA products and services and generate new sales to prospective and current members • Conducts an insurance review to identify a range of suitable products; uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quite, bind, and issue policies • Exceed member expectations in a structured, goal-oriented sales environment • Consistently provides a sales experience that enhances the member’s affinity to the AAA brand and results in greater member satisfaction and loyalty • Proactively solicits new insurance sales by handling inbound calls, performing outbound calls, working marketing lists, and cross-selling/up-selling new and existing members

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Referral Coordinator II supports referral services by remotely reviewing medical charts of patients referred to the Organ Procurement Organization (OPO) to evaluate donor suitability, monitor care progression, and provide accurate information for clinical and family care support in accordance with Lifebanc and regulatory agency policies and protocols. - Maintain electronic health record (EHR) access for OPO service area facilities to perform remote chart reviews. - Provide real-time remote review and reporting to the AOC and other designated staff, including relevant medical and social history, laboratory results, diagnostic interpretations, hospital plans of care, and potential family needs. - Review new referrals to assist with prioritization of cases. - Monitor active referrals for continued suitability and identify revised or changing plans of care to preserve donation opportunities. - Perform remote analysis of referrals listed on the rounding board to support timely updates, case closure, or identification of the need for additional clinical or family support. - Coordinate with Hospital Services team members and collaborate with Lifebanc and hospital staff regarding follow-up plans. - Support OPO performance metrics through timely, accurate, and thorough remote case reviews. - Demonstrate knowledge of medical and legal principles related to donor evaluation and authorization. - Utilize Lifebanc and hospital profiles, policies, and procedures as resources and mentor coworkers and newer team members in their use. - Maintain professional, accurate, and respectful communication with internal and external partners. - Participate in Quality Assessment and Performance Improvement (QAPI) activities. - Perform other duties as assigned and assist the AOC as needed, including screening new referrals, participating in discussions with hospital staff (RN) as an operational support to the AOC during periods of high volume or competing operational demands. - Performs other job duties as assigned. Qualifications - Associates degree in a clinical healthcare field or related area required. - Minimum of two years OPO experience or 2 years of critical care experience required. - Referral Coordinator internal or external experience required. - Background as an RN, LPN, Respiratory Therapist, Paramedic, EMT preferred. Requirements - Proven expertise in a related Lifebanc, OPO, or clinical position. - Strong computer skills and electronic health record platform expertise. - Advanced organizational, communication, interpersonal, and problem-solving skills. - Ability to work independently in a remote environment. - Ability to function effectively in a fast-paced, high-stress environment involving end-of-life care. - Ability to prioritize workload and manage multiple cases simultaneously. Physical Requirements - Ability to lift 25 pounds and to sit or stand for extended periods of time. - Remote position is supported within a strong team environment with periods of high stress and extended hours. - On call rotation responsibility with 24-hr computer and cell phone accessibility. Benefits - Competitive salaries and a great benefit package. - Health, dental and vision insurance. - Health savings account. - Dependent care flexible spending account. - Short and long-term disability. - Life insurance. - Generous paid time off program. - 401(K) retirement plan. - Parental leave. - On-site fitness facility. - Tuition reimbursement. - And more!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a member of our customer service leadership team, you’ll help guide and support service professionals, foster strong client experiences, and contribute to a positive, collaborative team culture. This role blends leadership responsibility with flexibility, allowing you to make an impact while maintaining work-life balance. Qualifications - A strong commitment to delivering exceptional customer service - Excellent communication and interpersonal skills - The ability to lead, inspire, and motivate teams toward shared goals - A genuine interest in personal and professional development - The ability to balance leadership responsibilities with personal well-being - Previous leadership or customer service experience is valuable, but we also welcome candidates who demonstrate coachability, integrity, and a people-first mindset. Requirements - Work from home flexibility - Supportive and people-centered environment - Mentorship and leadership growth opportunities - Union-supported benefits and stability - Exciting perks and incentives, including annual incentive trips and insurance reimbursement program - Participation in specialized training programs for leadership and skills enhancement Benefits - Annual Incentive Trips for top-performing leaders - Comprehensive insurance reimbursement program - Specialized training programs for leadership effectiveness and continuous professional growth

Licensed Life Insurance Agents Only We are seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. What is Provided: • 100% remote environment • No cold calling - we handle the marketing • A modern, tech-enhanced sales process • Strong income opportunities with immediate payouts • Leadership and team-building options Qualifications: • Valid life insurance license • Strong work ethic and communication skills • Willingness to learn new systems If you want more support and more opportunity, apply today. *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)