Job Summary: Under direct supervision, performs variety of clerical and patient attending duties; ensures optimum service and attention to patient/customers. Essential Responsibilities: - Service patients, members, and visitors; acknowledges them in a prompt, courteous and professional manner. - Operates current office equipment & other cash related equipment; assures all equipment in cashiering area are operating in an acceptable manner; assesses status of equipment malfunctions; resolves when appropriate; reports any unresolved problems appropriately and notifies lead or supervisor. - Serves as clerical resource and contact person to staff as appropriate; collaborates with team to ascertain and coordinate team and individual concerns and issues; collaborates and assists with team, leadership and other committees as appropriate to design, plan, coordinate, and implement process improvements; identifies and resolves issues around improvement as appropriate; recommends ideas and suggestions to improve operation of area. - Receives incoming and intra-office calls; ascertains need; directs to proper individual or location; takes messages; provides limited non-confidential information; maintains contact with other facilities and support departments. resolves basic problems; assists with difficult problems when necessary; refers to lead/supervisor after all appropriate alternatives are exhausted; notifies supervisor of process problems/issues that need attention; assists with patient complaints; collaborates with lead/supervisor to develop operational strategies. - Performs variety of duties pertaining to patient appointments; ascertains patients need for routine appointments and schedules appointments according to need or under direction of medical staff; refers to medical staff as appropriate; completes appointment process; enters/updates pertinent patient appointment and registration data in computer; verifies patients insurance eligibility; captures appropriate guarantor and coverage information as appropriate; provides accurate information to enable accurate collections of funds; notifies members of rescheduled or cancelled appointments; compiles data and information for special and routine reports, studies and statistics as requested. - Assures departmental and organizational quality of service standards are upheld; works with lead/supervisor in identifying potential and existing barriers to maintaining standards. Requests or requisitions material or supplies; ensures adequate inventory; assures all clerical equipment in area is operating in acceptable manner; reports malfunctions to appropriate party; follows appropriate procedure for repair within limits of authority; implements corrective measures, enhancements or modifications as instructed. Basic Qualifications: Experience - One (1) year customer service/sales, public relations or related experience. Education - High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration - N/A Additional Requirements: - Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail-oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking. - Talking to co-workers, customers, outside vendors, and on the telephone. - Reading, writing, speaking and understanding English. - Training/giving and receiving instructions. - Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness. Preferred Qualifications: - Demonstrated knowledge of and skill in any one of word processing, spreadsheet, or database PC applications. - Appointment registration and scheduling experience. Demonstrated knowledge of healthcare and insurance benefits. - Post high school coursework - medical terminology.

Overview As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of an Inventory Acquisition Coordinator (IAC)! The Inventory Acquisition Coordinator (IAC) supports the dealer inventory acquisition process for our clients through evaluating vehicle options, facilitating competitive negotiations, and making recommendations based on inventory and pricing in an assigned region. The IAC collaborates with multiple internal departments to ensure a timely, competitive, and seamless experience for the client. The pay range for this position is $22.29- $23.79 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.This position is full time and requires normal business working hours of Monday through Friday 8 a.m. to 5 p.m. This is a work from home position that will allow you to work 100% from your home residence in Charlotte, NC or surrounding NC counties. Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, schedule flexibility, paid time off, great discounts, and organizational growth potential. Company Overview Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 765,000 vehicles and growing at over 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees. Responsibilities - Maintain the stock vehicle process from vehicle acquisition to delivery and payment, ensuring a positive client experience throughout the process - Serve as the stock vehicle main point of contact for groups, clients, and dealers in an assigned region as it relates to vehicle requests, specification and pricing analytics, aftermarket equipment installation, and temporary tags - Provide recommendations to clients related to inventory acquisition, evaluating vehicle options, specifications, pricing, and aftermarket modifications - Provide regular updates to the field regarding delivery, inventory challenges, and general vehicle inventory guidance - Identify and communicate optimal alternatives including incentive-based factory ordering, industry trends, and/or extensive after-market - Audit and analyze dealer buy breakdowns, validate incentives, and negotiate options pricing as needed - Ensure dealer invoices and other documents adhere to contract and purchase agreement and meet clients’needs based on provided specifications - Coordinate documents and purchasing process with dealers from start through payment resolution, including issuing purchase orders, updating internal systems, uploading documents to internal document management systems, and appropriate follow-up - Facilitate ongoing collaboration between internal stakeholders and external dealer database, leveraging long-term relationships to best serve our clients and strengthen our brand - Partner with internal leadership on escalated dealer issues, trends, and proactive dealer relationship management - Collaborate with internal teams to monitor client and vendor experience with dealer stock acquisitions, ensuring competitive pricing and timely delivery - Seek to improve job performance through self-assessment, skill development, training and goal setting - Maintain a regular and reliable level of attendance and punctuality - Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans #LI-REMOTE Qualifications - Must reside in Charlotte, NC or the surrounding NC counties - Must have 4+ years of client, sales, or vendor support experience in a professional and/or administrative environment providing client communication - Must have 4+ years of demonstrated success in conducting difficult conversations, analyzing data to make recommendations and negotiating problem or conflict resolutions - Must have basic computer skills (Word, Excel and Power Point) - Must have the ability to meet all work from home technical requirements - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future The ideal candidate will possess the following competencies: - Ethics and Values - Building Relationships - Communication - Customer Service - Detail Oriented - Planning and Organizing - Problem Solving - Results Oriented Work from Home (WFH) Requirements: - Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Job Summary: Under direct supervision, performs variety of clerical and patient attending duties; ensures optimum service and attention to patient/customers. Essential Responsibilities: - Service patients, members, and visitors; acknowledges them in a prompt, courteous and professional manner. - Operates current office equipment & other cash related equipment; assures all equipment in cashiering area are operating in an acceptable manner; assesses status of equipment malfunctions; resolves when appropriate; reports any unresolved problems appropriately and notifies lead or supervisor. - Serves as clerical resource and contact person to staff as appropriate; collaborates with team to ascertain and coordinate team and individual concerns and issues; collaborates and assists with team, leadership and other committees as appropriate to design, plan, coordinate, and implement process improvements; identifies and resolves issues around improvement as appropriate; recommends ideas and suggestions to improve operation of area. - Receives incoming and intra-office calls; ascertains need; directs to proper individual or location; takes messages; provides limited non-confidential information; maintains contact with other facilities and support departments. resolves basic problems; assists with difficult problems when necessary; refers to lead/supervisor after all appropriate alternatives are exhausted; notifies supervisor of process problems/issues that need attention; assists with patient complaints; collaborates with lead/supervisor to develop operational strategies. - Performs variety of duties pertaining to patient appointments; ascertains patients need for routine appointments and schedules appointments according to need or under direction of medical staff; refers to medical staff as appropriate; completes appointment process; enters/updates pertinent patient appointment and registration data in computer; verifies patients insurance eligibility; captures appropriate guarantor and coverage information as appropriate; provides accurate information to enable accurate collections of funds; notifies members of rescheduled or cancelled appointments; compiles data and information for special and routine reports, studies and statistics as requested. - Assures departmental and organizational quality of service standards are upheld; works with lead/supervisor in identifying potential and existing barriers to maintaining standards. Requests or requisitions material or supplies; ensures adequate inventory; assures all clerical equipment in area is operating in acceptable manner; reports malfunctions to appropriate party; follows appropriate procedure for repair within limits of authority; implements corrective measures, enhancements or modifications as instructed. Basic Qualifications: Experience - One (1) year customer service/sales, public relations or related experience. Education - High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration - N/A Additional Requirements: - Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail-oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking. - Talking to co-workers, customers, outside vendors, and on the telephone. - Reading, writing, speaking and understanding English. - Training/giving and receiving instructions. - Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness. Preferred Qualifications: - Demonstrated knowledge of and skill in any one of word processing, spreadsheet, or database PC applications. - Appointment registration and scheduling experience. Demonstrated knowledge of healthcare and insurance benefits. - Post high school coursework - medical terminology.

Job Summary: Under direct supervision, performs variety of clerical and patient attending duties; ensures optimum service and attention to patient/customers. Essential Responsibilities: - Service patients, members, and visitors; acknowledges them in a prompt, courteous and professional manner. - Operates current office equipment & other cash related equipment; assures all equipment in cashiering area are operating in an acceptable manner; assesses status of equipment malfunctions; resolves when appropriate; reports any unresolved problems appropriately and notifies lead or supervisor. - Serves as clerical resource and contact person to staff as appropriate; collaborates with team to ascertain and coordinate team and individual concerns and issues; collaborates and assists with team, leadership and other committees as appropriate to design, plan, coordinate, and implement process improvements; identifies and resolves issues around improvement as appropriate; recommends ideas and suggestions to improve operation of area. - Receives incoming and intra-office calls; ascertains need; directs to proper individual or location; takes messages; provides limited non-confidential information; maintains contact with other facilities and support departments. resolves basic problems; assists with difficult problems when necessary; refers to lead/supervisor after all appropriate alternatives are exhausted; notifies supervisor of process problems/issues that need attention; assists with patient complaints; collaborates with lead/supervisor to develop operational strategies. - Performs variety of duties pertaining to patient appointments; ascertains patients need for routine appointments and schedules appointments according to need or under direction of medical staff; refers to medical staff as appropriate; completes appointment process; enters/updates pertinent patient appointment and registration data in computer; verifies patients insurance eligibility; captures appropriate guarantor and coverage information as appropriate; provides accurate information to enable accurate collections of funds; notifies members of rescheduled or cancelled appointments; compiles data and information for special and routine reports, studies and statistics as requested. - Assures departmental and organizational quality of service standards are upheld; works with lead/supervisor in identifying potential and existing barriers to maintaining standards. Requests or requisitions material or supplies; ensures adequate inventory; assures all clerical equipment in area is operating in acceptable manner; reports malfunctions to appropriate party; follows appropriate procedure for repair within limits of authority; implements corrective measures, enhancements or modifications as instructed. Basic Qualifications: Experience - One (1) year customer service/sales, public relations or related experience. Education - High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration - N/A Additional Requirements: - Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail-oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking. - Talking to co-workers, customers, outside vendors, and on the telephone. - Reading, writing, speaking and understanding English. - Training/giving and receiving instructions. - Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness. Preferred Qualifications: - Demonstrated knowledge of and skill in any one of word processing, spreadsheet, or database PC applications. - Appointment registration and scheduling experience. Demonstrated knowledge of healthcare and insurance benefits. - Post high school coursework - medical terminology.