This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Regional Area Manager is responsible for overseeing a team of Field Operations staff across a multi-state or large single state territory. This role drives operational excellence, strategic account growth, and cross-functional alignment to support EverDriven’s mission of providing safe and reliable transportation for students. The Regional Manager plays a key leadership role by ensuring regional teams are delivering consistent, high-quality service, executing client success strategies, and maintaining contractual compliance. Responsibilities - Lead and manage a team of Senior Account Managers, Account Managers, and operational support staff across a designated region. - Contribution margin responsibility for your region – ensure controllable costs are managed to budget and partner with sales to meet regional revenue targets. - Serve as the senior regional point of contact for escalations, strategic planning, and high-level client relationships. - Accountable for the performance of key accounts within the region, ensuring contract adherence and client satisfaction. - Partner with Sales and Customer Success to drive new business and growth of existing accounts. - Develop and execute territory-level business plans focused on safety, service quality, operational efficiency, client retention, and revenue growth. - Coach and mentor team members, fostering a culture of accountability, collaboration, and continuous improvement. - Partner with internal departments (Operations Center of Excellence, Compliance, Safety, Product, Business Process Improvement, and Customer Support) to deliver integrated solutions to clients. - Analyze key metrics and data to identify trends, areas of improvement, and opportunities for innovation. - Oversee and manage service providers to ensure consistent high-quality service delivery via their fleet of drivers. - Lead regional responses to service disruptions, client concerns, and provider issues, ensuring timely resolution and proactive communication. - Ensure compliance with all regulatory and contractual obligations, including safety and HIPAA-related standards. - Participate in strategic planning and company initiatives as a regional representative. Qualifications - Bachelor’s degree required; Master’s degree or equivalent business experience preferred. - 7+ years of experience in client services, operations, or logistics, with at least 5 years experience in a leadership role. - Experience leading multi-site operations. - Demonstrated success in managing large, distributed teams and overseeing complex service operations. - Proven ability to build and grow client relationships at senior levels. - Strong analytical, strategic thinking, and decision-making capabilities. - Data driven tactical and strategic decision-making capability. - Passionate about working in transportation and logistics. - Exceptional leadership, communication, and problem-solving skills. - Proficiency in Microsoft Office, CRM platforms, and data analysis tools. - Valid Driver’s License. - Must pass a background check and drug screening as a condition of employment. - Regular travel throughout the region required. Benefits - Medical, Dental, Vision insurance - Virtual Doctor Visits with $0 Co-Pay - Life Insurance (company paid) - Short Term Disability Insurance (company paid) - Long-Term Disability Insurance (company paid) - Flexible Time Off (FTO) - Paid Holidays - Paid Time to Volunteer - Flex Spending Account (FSA) - 401K Plan (with an awesome employer match!) - Employee Assistance Program - Employee Discounts Program

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join the tvScientific team as an Account Manager, where you'll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform. - Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors. - Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success. - Proactively engage in meaningful conversations with customers and agencies about digital media, including CTV advertising. - Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts. - Identify and capitalize on upsell and cross-sell opportunities to maximize revenue potential. - Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives. - Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns. - Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices. - Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs. - Provide mentorship and support to junior account management team members. Qualifications - 3+ years in sales or account management in the digital advertising or performance marketing industry. - Strong understanding of the digital media and advertising landscape. - Experience with digital media platforms, MMPs, or supporting tools, working with major agencies. - Strong comfortability with data and the ability to analyze campaign performance metrics. - Curious mindset with a propensity to ask questions and seek opportunities for growth. - Exceptional communication and interpersonal skills. - Comfortable engaging in conversations with customers and agencies about digital media. - Strategic thinker with the ability to develop and execute account plans. - Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients. - Bachelor's degree in business, marketing, advertising, or related field. Requirements - MBA or advanced degree in business or related field (preferred). - Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets (preferred). - Certifications or training in digital advertising platforms, performance marketing, or related disciplines (preferred). Benefits - Base salary range: $60,048 — $123,629 USD. - Eligible for equity and incentive compensation.

• You will help us build relationships within the media and publishing industries, cultivating champions of our work. • You will find additional opportunities/platforms for us to share our key messages at scale within the media and among mission-aligned organizations. • Aligned with our communications strategy, you will co-develop speaking opportunities and events with media companies and mission-aligned organizations (e.g. panels, discussions, thought leadership) to help boost the reach of our brand visibility and key messages. • You will establish and maintain relationships with Social Media platform representatives in order to ensure Wikipedia branded publishing achieves the highest possible impact. • You will work in tandem with the Wikimedia Foundation’s Social Media team to support their short and long term goals. • You will drive brand positioning and visibility goals in close collaboration with the Brand Studio’s Global Brand Manager and Brand Strategists. • You will collaborate with staff from the Product + Technology Department and Global Advocacy team to support reader and content reuse goals.

• Securing new partnerships for The Wikipedia Library that address community requests, gaps in existing coverage, and potential for impact. • Supporting partners in The Wikipedia Library to make their content accessible and troubleshooting issues when they arise. • Regularly communicating with partners and renewing agreements to ensure continuity of access to resources. • Developing your product knowledge of The Wikipedia Library and understanding of Wikipedia citation practices and policies and guidelines in order to effectively communicate the proposition to partners. • Identifying and communicating the needs of partners to the Product Manager to improve partner experience and the overall efficiency of the program. • Collaborating with colleagues in Community Growth to develop a small menu of partner engagement opportunities, such as events, learning, and research. • Using both Wikimedia and partner data to analyse the impact of the program, with support from the Data, Evaluation & Learning team. • Collaborating with the communications team to highlight the library’s partnerships and impact for internal and external audiences.