• Support and assist our customers in planning/design, preparation of proposals and with product presentations and customer visits in the area of voice alarm and public address systems (e.g., schools, theatres, conference halls, and more) • Analyze business opportunities and translate them into projects to capitalize on them • Advise sales partners and end customers • Create audio simulations (EASE) and 3D models • Perform technical and commercial review of enquiries using the sales information system • Provide customer-, market-, market-research- and product-specific information to supervisors and to inside sales • Maintain contacts with design offices, building authorities, installers, customers, etc.; acquire new accounts, support and advise them, and supply relevant information and documentation • Conduct customer and competitor analyses and forecast order intake and revenue development within the sales territory • Collaborate with sales to create revenue and sales planning (sales planning to guide production and purchasing, SIOP) • Organize and conduct sales events and training

• Provide pre-sales support to sales teams through highly technical presentations, demonstrations, and sales engagements for our corporate/higher ed customer base. • Consult with corporate/higher ed customers and Promethean teams on solution planning/design, and all technical elements of the sales cycle. • Provide ongoing technical support and technical consultation to Promethean corporate/higher ed customers and build long term relationships securing hardware, software, and service sales. • Collaborate and interact with corporate/higher ed customers, sales team and extended Promethean teams on assigned accounts and provide a high level of technical pre and post-sales support. • Support and educate corporate/higher ed customer base with Promethean implementations, technical trainings, solution integrations, and escalation needs. • Provide/deliver technical/consultative training • Test product and release builds to provide feedback for designated channels. • Raise awareness in assigned accounts about the Promethean solution

• Meet with prospective or existing clients (virtually or in person) to understand their business goals, challenges, and technical environment. • Conduct needs assessments and translate business requirements into technology capabilities. • Ask probing questions to uncover pain points and desired outcomes. • Document client requirements and align them with appropriate solution offerings. • Collaborate with internal technical teams to design tailored solutions (e.g., software configurations, cloud architectures, integration frameworks, managed service models). • Deliver product or solution demonstrations customized to the client’s environment and use cases. • Present technical solutions in business terms to non-technical audiences. • Work with delivery, product management, and engineering teams to ensure solutions can be delivered as proposed.

• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees); • Meetings with current and potential customers in order to present them technical solutions and advantages of the Ajax system. • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology; • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers; • Promote and introduce product solutions according to customer thesis, technical consultation, and support of Ajax’s partners; • Market research and сomparative сharacteristics of products of the competitors; • Develop long-term relationships with key partners of the company; • ​​Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team • Analyze customer needs in collaboration with the sales department.