• Support underwriters in insurance policy processing • Review applications and manage business submissions • Assist with claims and policy renewals • Develop reports for management team

Technical Assistant Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : $17.00 - $21.75 / hour Offices : At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States: California: Irvine Florida: Tampa Idaho: Sandpoint Illinois: Chicago Louisiana: Covington Minnesota: Shoreview Pennsylvania: Canonsburg Texas: Arlington and Houston Who We Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network spans over 400 different markets and we proudly write business in all 50 states. USG has consistently earned recognition for our excellence, being ranked as a 5-star MGA by Insurance Business of America for four consecutive years. Moreover, we take pride in our continuous acknowledgment as a Top Insurance Workplace over the past five years, as voted on by our current team members. Understanding that a fulfilling culture is paramount in career satisfaction, we at USG prioritize fostering a collaborative and mentoring-focused environment. We recognize the pivotal role each team member plays in our success, emphasizing hands-on training to ensure everyone feels comfortable and confident in their role. At USG, we actively empower our team members to bring their authentic selves to the workplace, recognizing that fostering diversity is essential for a thriving, creative, and dynamic professional environment. In today's rapidly evolving business landscape, embracing cutting-edge technology is not just a choice but a necessity for staying relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and manage both our proprietary and third-party systems, ensuring our sales operations stay at the forefront of technological advancement. Embark on your professional journey with USG, where it's more than just a job – it's a vibrant and supportive community committed to nurturing your success. The Role Itself: A Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a production career path at USG. Your attention to detail, strong organizational skills, and ability to work in a fast-paced environment will contribute to the efficiency of USG. In this position, you will be a member of one or more Production teams and be responsible for tasks assigned by a Senior Production Assistant, Executive Production Assistant, Production Assistant, or designated Producer/Broker(s). Responsibilities include: Correspondence with agents or carriers for additional information needed and handling renewal reminder letters. Requesting company-issued endorsements. Prepping files. Binding in the Binding Portals and processing completely through our in-house system. Consistently demonstrate a professional, positive, team-oriented attitude while performing job duties. Invoicing and typing Brokerage Endorsements. Provide the technical and administrative assistance required to support the attainment of stated office-wide objectives in conjunction with service standards. Providing timely and accurate customer service What We Are Looking For: At least 1 year of prior insurance experience, prior experience should include either wholesale brokerage/MGA, retail insurance agency, or insurance company experience. Knowledge of Windows-based software applications and basic typing skills. Ability to handle multiple tasks and prioritize effectively. Knowledge of basic P&C insurance, forms, endorsements, rating methods, and terminology is preferred. What USG has to offer: Comprehensive Benefits Package including: Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program Medical, Dental, Vision, and Life 401K Retirement Plan Flexible Spending Account Dependent Care Tuition Reimbursement A week of hands-on, in-person training to meet our corporate team Access to 24/7 virtual training through USG University Outstanding Company Holiday Schedule and Generous Paid Time Off Package Potential for exponential growth in the company Join Us! If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We're looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance. Visit https://www.usgins.com/index.aspx to learn more about our work, our team, and the opportunities we have available.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Berkley Small Business Solutions is seeking an insurance professional who enjoys underwriting to join our creative, collaborative, and hard-working team. The successful candidate will be responsible for helping start up an organization poised to achieve and exceed profitability goals through proper risk selection and account management by utilizing data and analytics. - Review new and renewal larger and more complex commercial insurance risks in the Small Business Transportation Program, working with Motor Carrier, General Liability, and Motor Truck Cargo coverages, forms, underwriting, and risk assessment. - Determine the accurate classification of business, policy contract forms, and risk pricing; review and act upon pertinent risk information such as loss control reports, motor vehicle reports (MVRs), loss runs, and financial statements. - Executing risk assessment and pricing with appropriate authority and reviewing, advising, and approving other’s referrals. - Responsible for book management of an assigned agency territory, including achieving predetermined premium goals and profitability objectives, conducting audits on agency business, effectively communicating the company underwriting philosophy, and assuring compliance with underwriting best practices. - Cultivate effective agency relationships in collaboration with the Distribution team; conduct agency visits, communicate expectations, and make recommendations for agency action(s) when appropriate. - Provide guidance to Associate Underwriters in technical underwriting matters, including, but not limited to, such procedures as coverages, cancellations, exclusions, endorsements, and non-renewal action. - Assist in developing new products, coverage enhancements, and procedures that drive production and processing efficiency. - Mentoring and coaching of new or less-experienced team members. - Learn and execute on Workers Compensation, Cyber Risk for future development. - May perform other functions as assigned. Remote candidates outside the West Hartford and Jacksonville metro areas will be considered for this role, provided they are well qualified and willing to travel as needed. Qualifications - 5+ years of related commercial auto (trucking preferred) underwriting experience - CPCU designation preferred - General Liability, Motor Truck Cargo and Workers Compensation experience desired - Excellent communication skills to work with internal and external stakeholders and customers - A self-starter with the ability to manage time effectively and work within a demanding, challenging and ever-changing environment - Ability to work independently but collaboratively - Regularly and consistently demonstrates a commitment to company values and guiding principles Education - Bachelor’s Degree Benefits - Base Salary Range: $70k - $120k - Benefits include Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

• Contributes to the development of underwriting guidelines for clinical underwriting risk management • Guides underwriting strategy in collaboration with VP of Small Group Underwriting and internal stakeholders for targeted profitable risk selection. • Provides expert clinical consulting on underwriting risk initiatives in collaboration with Actuarial Partners, Sales, IT, Underwriters, and Compliance. • Managers direct reports and relationships with key stakeholders as delegated with mentorship and clinical consultations as needed. • Help formulate and execute strategy of how to hit or exceed key target metrics such as loss ratio, underwriting expense, close ratio, and underwriting turnaround times. • Develop and manage relationships with internal business partners, including actuarial, sales, IT, and compliance • Responsible for a book of business of renewing accounts and writing new business at profitable levels to help Optimyl achieve overall business targets or assigned volume of new applications or RFPs. • Uses various systems, tools, and resources to obtain necessary data and accurately complete and track assigned work. • Evaluate the eligibility of groups and the participating employees at the time of a new business quote; evaluate the eligibility of mid-year participating employee additions. • Calculate rates, evaluate different financial arrangements (e.g., networks, plan designs, carveouts), interpret pricing policy, and adapt to unusual situations. • Identifies questionable claim patterns of renewal clients and evaluates competitors’ claims experience for prospective clients, and develops recommendations to account for these situations. • Applies corporate risk management policies and adjusts for unusual situations that may not have been considered in the standard pricing formula. Identifies when clients do not comply with corporate risk management policies, disclosure rules, or conditions/criteria for enrollment. • Enforce Optimyl's business rules (participation, product availability, etc.) Recommends appropriate adaptation of pricing within the appropriate policy or guideline to accommodate each client-specific situation. • Analyzes individual member risk and aggregate to the total group. Supports other internal initiatives which may include but is not limited to underwriting policies and procedures, training, fraud detection, corporate compliance, and product development efforts. Completes renewals, prospective quotes, and review of lower-level analyst (Underwriting Analyst) work in accordance with production and timeliness standards. • Adapts to changing priorities as quotes come in from different markets and adapt to new priorities and requirements. • Communicates recommendations of policy adaptation to accommodate client-specific situations or changes to overall policy supported by a clear rationale or management principles. • Serve as a clinical SME to sales and account management. Influences Sales team and external audiences toward appropriate risk solutions. Influences Sales team toward the appropriate pricing and structure of each quote. When necessary, influences other market partners, e.g. brokers. • Guides, assists, and provides technical assistance to lower-level analysts. As assigned, assume primary support for maintenance of departmental tools and processes. As assigned, represent departmental perspectives and needs on system development and process improvement teams.