PagerDuty logo
PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.

Account Executive

Account ExecutiveSalesOtherRemoteLeadTeam 1,001-5,000Since 2009H1B SponsorCompany SiteLinkedIn

Location

Alaska + 12 moreAll locations: Alaska | Hawaii | Iowa | Louisiana | Nebraska | New Mexico | Oklahoma | Mississippi | Rhode Island | South Dakota | Virginia | West Virginia | Wyoming

Posted

107 days ago

Salary

$130K - $154K / year

Seniority

Lead

Bachelor Degree8 yrs expEnglishSalesforce

Job Description

Account Executive

PagerDuty

• Expand current customers and their current spend by quota allocation; identify and execute upsell and cross-sell opportunities across PagerDuty's product portfolio • Influence C-level leaders through weekly/monthly in-person meetings; build and maintain strategic relationships with decision-makers and economic buyers • Develop comprehensive account plans that identify growth opportunities, competitive threats, and expansion strategies; maintain a deep understanding of customers' business priorities and budget cycles • Drive adoption of Operations Cloud to deliver visible customer value and expand platform usage • Apply Command of Message methodology to articulate business value; develop compelling business cases that align PagerDuty solutions to customer strategic initiatives • Execute complex, multi-product sales motions; coordinate with Solution Consultants for technical validation and proof-of-concept engagements • Partner with Customer Success Managers to monitor account health, identify expansion signals, and proactively address risks • Maintain accurate forecasting in Salesforce; manage sales pipeline with disciplined qualification using MEDDICC framework • Work closely with Solution Consultants, Customer Success, Product Management, and Renewal Managers to ensure a seamless customer experience

Job Requirements

  • 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software.
  • Proven success managing a quota in complex, long-cycle enterprise sales.
  • Demonstrated experience selling to and influencing C-level executives.
  • Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
  • Bachelor’s degree or equivalent experience.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

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