This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Healthcare Assistants placed through us typically support patient-facing and administrative workflows for U.S.-based medical practices. While the day-to-day varies by client, core responsibilities commonly include: - Managing patient onboarding workflows, including consent forms and documentation. - Completing welcome calls and follow-ups with patients and families. - Verifying insurance eligibility and coordinating scheduling readiness. - Maintaining accurate patient trackers and status logs. - Escalating issues promptly when documentation or coverage is incomplete. - Providing professional, empathetic customer service in all patient interactions. - Identifying workflow gaps and proactively suggesting improvements. Qualifications - Strong written and spoken English. - Experience in healthcare administration, medical office support, or medical assisting. - Strong customer service experience with a professional, empathetic phone manner. - Proactive and self-directed; able to work independently without relying solely on instructions. - Highly organized with the ability to manage high volume and competing priorities. - Comfort verifying insurance eligibility and navigating healthcare workflows. - Ability to quickly learn new systems and adapt as you go. Requirements - Tools You May Use: Depending on the client, you may work with EMR/EHR systems (such as eClinicalWorks, Tebra, or similar), Adobe Sign or other e-signature tools, insurance payer portals, and spreadsheets for patient tracking. Hours and Pay - Location: Fully Remote (Contractor Basis) - Schedule: Part-Time or Full-Time. Must be available within 8 AM – 6 PM in EST, CST or PST. - Pay Range: $800 – $1,300 per month, depending on experience - Equipment: BYO devices (we provide necessary software) Company Description We’re a staffing agency that exists to help people achieve freedom. Does the following describe you? - Superb written and spoken English (we assess skills unassisted by AI tools). - Entrepreneurial, attentive to others, curious, and hungry for growth.

• Manage calendars, schedule meetings, and coordinate appointments • Handle email communication and respond to client inquiries • Make follow-up calls to prospects and existing clients • Update and maintain records in Zoho CRM • Assist with invoice creation and payment tracking in Zoho Books • Prepare reports and maintain data in Excel or Google Sheets • Support recruitment coordination (scheduling interviews, follow-ups) • Coordinate with internal teams for task tracking and updates • Maintain organized digital files and documentation

• Manage calendars, schedule meetings, and coordinate appointments • Handle email communication and respond to client inquiries • Make follow-up calls to prospects and existing clients • Update and maintain records in Zoho CRM • Assist with invoice creation and payment tracking in Zoho Books • Prepare reports and maintain data in Excel or Google Sheets • Support recruitment coordination (scheduling interviews, follow-ups) • Coordinate with internal teams for task tracking and updates • Maintain organized digital files and documentation

• Manage calendars, schedule meetings, and coordinate appointments • Handle email communication and respond to client inquiries • Make follow-up calls to prospects and existing clients • Update and maintain records in Zoho CRM • Assist with invoice creation and payment tracking in Zoho Books • Prepare reports and maintain data in Excel or Google Sheets • Support recruitment coordination (scheduling interviews, follow-ups) • Coordinate with internal teams for task tracking and updates • Maintain organized digital files and documentation