Principal Business Analyst - Remote Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity. Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Providence Health Plan (PHP) Principal Business Analyst serves as a lead resource for reporting, planning, and analysis within Health Plan Operations. This role drives complex business and enterprise initiatives that enhance operational performance and ensure alignment with organizational goals. Combining advanced analytical skills with strong business acumen, the position influences strategic decision‑making and supports operational excellence across multiple functional areas. This position works 100% remote and is open to candidates residing in: - Oregon - Washington - California Required Qualifications: - Bachelor's Degree in Business, Finance, Healthcare Administration, or related field. - 8 years Healthcare Business Analysis or related field specific to business analysis. - 8 years utilization of reporting and analytic tools and techniques. - Proven experience in leading cross function teams, coordinating resources, setting timelines and deliverables for successful completion of project work. - 3 years proven experience in a Senior or Principal Business Analyst role. Preferred Qualifications: - Master's Degree in Business, Finance, Healthcare Administration, or related field. Salary Range by Location: - Oregon: Non-Portland Service Area: Min: $42.08, Max: $65.32 - Oregon: Portland Service Area: Min: $45.14, Max: $70.07 - Washington: Western: Min: $47.05, Max: $73.04 - Washington: Southwest - Olympia, Centralia: Min: $45.14, Max: $70.07 - Washington: Clark County: Min: $45.14, Max: $70.07 - Washington: Eastern: Min: $40.16, Max: $62.35 - Washington: Southeastern: Min: $42.08, Max: $65.32 - California: Humboldt: Min: $47.05, Max: $73.04 - California: All Northern California - Except Humboldt: Min: $52.79, Max: $81.94 - California: Southern California: $47.05, Max: $73.04 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Principal Business Analyst - Remote Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity. Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Providence Health Plan (PHP) Principal Business Analyst serves as a lead resource for reporting, planning, and analysis within Health Plan Operations. This role drives complex business and enterprise initiatives that enhance operational performance and ensure alignment with organizational goals. Combining advanced analytical skills with strong business acumen, the position influences strategic decision‑making and supports operational excellence across multiple functional areas. This position works 100% remote and is open to candidates residing in: - Oregon - Washington - California Required Qualifications: - Bachelor's Degree in Business, Finance, Healthcare Administration, or related field. - 8 years Healthcare Business Analysis or related field specific to business analysis. - 8 years utilization of reporting and analytic tools and techniques. - Proven experience in leading cross function teams, coordinating resources, setting timelines and deliverables for successful completion of project work. - 3 years proven experience in a Senior or Principal Business Analyst role. Preferred Qualifications: - Master's Degree in Business, Finance, Healthcare Administration, or related field. Salary Range by Location: - Oregon: Non-Portland Service Area: Min: $42.08, Max: $65.32 - Oregon: Portland Service Area: Min: $45.14, Max: $70.07 - Washington: Western: Min: $47.05, Max: $73.04 - Washington: Southwest - Olympia, Centralia: Min: $45.14, Max: $70.07 - Washington: Clark County: Min: $45.14, Max: $70.07 - Washington: Eastern: Min: $40.16, Max: $62.35 - Washington: Southeastern: Min: $42.08, Max: $65.32 - California: Humboldt: Min: $47.05, Max: $73.04 - California: All Northern California - Except Humboldt: Min: $52.79, Max: $81.94 - California: Southern California: $47.05, Max: $73.04 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Principal Business Analyst - Remote Providence is one of the nation's leading non-profit healthcare systems with 119,000+ caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800+ clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence, and Integrity. Providence Health Plan caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Providence Health Plan (PHP) Principal Business Analyst serves as a lead resource for reporting, planning, and analysis within Health Plan Operations. This role drives complex business and enterprise initiatives that enhance operational performance and ensure alignment with organizational goals. Combining advanced analytical skills with strong business acumen, the position influences strategic decision‑making and supports operational excellence across multiple functional areas. This position works 100% remote and is open to candidates residing in: - Oregon - Washington - California Required Qualifications: - Bachelor's Degree in Business, Finance, Healthcare Administration, or related field. - 8 years Healthcare Business Analysis or related field specific to business analysis. - 8 years utilization of reporting and analytic tools and techniques. - Proven experience in leading cross function teams, coordinating resources, setting timelines and deliverables for successful completion of project work. - 3 years proven experience in a Senior or Principal Business Analyst role. Preferred Qualifications: - Master's Degree in Business, Finance, Healthcare Administration, or related field. Salary Range by Location: - Oregon: Non-Portland Service Area: Min: $42.08, Max: $65.32 - Oregon: Portland Service Area: Min: $45.14, Max: $70.07 - Washington: Western: Min: $47.05, Max: $73.04 - Washington: Southwest - Olympia, Centralia: Min: $45.14, Max: $70.07 - Washington: Clark County: Min: $45.14, Max: $70.07 - Washington: Eastern: Min: $40.16, Max: $62.35 - Washington: Southeastern: Min: $42.08, Max: $65.32 - California: Humboldt: Min: $47.05, Max: $73.04 - California: All Northern California - Except Humboldt: Min: $52.79, Max: $81.94 - California: Southern California: $47.05, Max: $73.04 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

As one of Microsoft’s most recognized global partners, Quisitive sits at the forefront of cloud transformation, enterprise data strategy, cybersecurity, and the emerging frontier of agentic AI. Here, consultants and technologists operate on the edge of innovation—supported by a culture that values craftsmanship, open collaboration, and technical expertise. If you’re looking for a place where you can innovate, solve complex problems, and build solutions that make a measurable impact, join us.​ It is a very exciting time of growth for our Managed Services team and we are currently hiring an Associate Helpdesk Consultant to join our growing Helpdesk as a Service team, providing technical support for key clients. This is a remote position but should be located in Central or Eastern time zones. What will my role be? As an Associate Helpdesk Consultant, you are on the front lines of the customer experience—providing high-quality, human-centered support that helps end users stay productive and confident in their technology. You bring strong, hands-on expertise across the Microsoft ecosystem and pair it with a customer-first mindset, clear communication, and disciplined execution. This role is ideal for someone who thrives in a fast-paced, service-driven environment, takes pride in their craft, and sees every interaction as an opportunity to build trust with our customers. - Serve as a primary support contact for end users, delivering timely, professional, and empathetic assistance - Troubleshoot and resolve common end-user issues across the Microsoft ecosystem, including Microsoft 365, Windows, Entra ID, Teams, SharePoint, OneDrive, and basic Intune device management - Clearly guide users through issue resolution, translating technical concepts into understandable steps - Accurately document incidents, resolutions, and knowledge articles to support operational excellence - Work within defined SLAs, managing multiple requests while maintaining attention to detail and quality - Escalate issues appropriately and collaborate with teammates to drive fast, effective resolution - Stay current on Microsoft updates, features, and best practices to continuously improve the support experience Who You Are - Capable & Curious - You bring a strong foundation of technical skills with a bias for action - You enjoy learning, experimenting, and expanding your expertise within the Microsoft ecosystem - You take initiative to understand problems deeply and deliver thoughtful solutions - Professionally Enthusiastic & Collaborative - You show up with optimism, professionalism, and a genuine desire to help - You communicate clearly, calmly, and confidently—especially under pressure - You collaborate openly with teammates and contribute positively to team culture - Growth-Minded with an Owner Mentality - You take accountability for your work and pride in delivering great outcomes - You value feedback and coaching as tools for continuous improvement - You think beyond the ticket, looking for ways to improve processes and the customer experience What's required? - 1-3 years hands-on experience supporting Microsoft 365 environments - Working knowledge of Entra ID (Azure AD), Windows OS, Teams, Outlook, SharePoint, and OneDrive - Familiarity with basic Intune device management and endpoint troubleshooting - Strong analytical and problem-solving skills - Excellent verbal and written communication skills - Experience working in ticketing systems and structured support environments (ServiceNow, etc.) - Comfort working within SLAs and service delivery metrics - Bachelor’s degree or equivalent experience​ - Work hours are 8:00-5:00 Central time weekdays Why Quisitive? - High-impact, interesting work supporting real customers and real business outcomes - A culture of trust, ownership, and craftsmanship, where your contributions matter - Continuous learning through Microsoft certifications, hands-on exposure, and coaching - Opportunities to grow your career within a leading Microsoft partner - A supportive, collaborative environment that values balance as much as ambition US Citizens and Green Card holders are encouraged to apply. We are unable to offer sponsorship at this time. About Quisitive​ ​With significant growth since 2016, Quisitive is rapidly progressing our vision of becoming the leading global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud solutions, artificial intelligence and business applications that transform our clients’ businesses and achieve remarkable business outcomes.