ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. ECP is seeking a Director of Information Security to lead and execute our cybersecurity and compliance strategy. This is a hands-on role responsible for ensuring the confidentiality, integrity, and availability of our systems and customer data within the context of healthcare regulations (HIPAA) and SOC 2 Type II compliance. The ideal candidate brings a blend of technical expertise, regulatory understanding, and practical execution, partnering closely with our Infrastructure and IT teams to strengthen our security posture across the company. You’ll manage annual audits, harden systems, guide best practices, and foster a culture of security awareness. This position reports to the VP of Engineering and collaborates cross-functionally with DevOps, Infrastructure, Compliance, and IT. Note: We are open to remote candidates located in the U.S. Cybersecurity: - Develop and execute ECP’s information security strategy, aligned with business goals and risk tolerance. - Maintain and evolve SOC 2 Type II compliance, including evidence gathering, documentation, and audit coordination. - Ensure compliance with HIPAA and other healthcare data protection standards. - Establish, implement, and maintain security policies, procedures, and standards consistent with regulatory and customer expectations. - Manage third-party risk and vendor security assessments. - Lead the incident response program, including detection, investigation, communication, and remediation. - Oversee vulnerability management, penetration testing, and security monitoring. - Partner with Infrastructure and DevOps teams to secure servers, cloud environments (AWS/Azure), and CI/CD pipelines. - Integrate secure development lifecycle (SDLC) practices into engineering workflows. - Stay current on emerging security threats, technologies, and frameworks, and advise leadership accordingly. IT & Platform Security: - Collaborate with internal IT to harden employee laptops and mobile devices, ensuring encryption, endpoint protection, and compliance with policy. - Manage and optimize the company’s mobile device management (MDM) platform. - Support and guide internal IT in maintaining secure onboarding/offboarding and access management processes. - Coordinate internal penetration testing efforts and develop recommendations for infrastructure hardening. - Assist with network and system security, including identity management and monitoring. - Develop and lead employee security and HIPAA awareness training programs. - Maintain visibility into and tracking of vulnerabilities and remediation efforts.

ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. ECP is seeking a Director of Information Security to lead and execute our cybersecurity and compliance strategy. This is a hands-on role responsible for ensuring the confidentiality, integrity, and availability of our systems and customer data within the context of healthcare regulations (HIPAA) and SOC 2 Type II compliance. The ideal candidate brings a blend of technical expertise, regulatory understanding, and practical execution, partnering closely with our Infrastructure and IT teams to strengthen our security posture across the company. You’ll manage annual audits, harden systems, guide best practices, and foster a culture of security awareness. This position reports to the VP of Engineering and collaborates cross-functionally with DevOps, Infrastructure, Compliance, and IT. Note: We are open to remote candidates located in the U.S. Cybersecurity: - Develop and execute ECP’s information security strategy, aligned with business goals and risk tolerance. - Maintain and evolve SOC 2 Type II compliance, including evidence gathering, documentation, and audit coordination. - Ensure compliance with HIPAA and other healthcare data protection standards. - Establish, implement, and maintain security policies, procedures, and standards consistent with regulatory and customer expectations. - Manage third-party risk and vendor security assessments. - Lead the incident response program, including detection, investigation, communication, and remediation. - Oversee vulnerability management, penetration testing, and security monitoring. - Partner with Infrastructure and DevOps teams to secure servers, cloud environments (AWS/Azure), and CI/CD pipelines. - Integrate secure development lifecycle (SDLC) practices into engineering workflows. - Stay current on emerging security threats, technologies, and frameworks, and advise leadership accordingly. IT & Platform Security: - Collaborate with internal IT to harden employee laptops and mobile devices, ensuring encryption, endpoint protection, and compliance with policy. - Manage and optimize the company’s mobile device management (MDM) platform. - Support and guide internal IT in maintaining secure onboarding/offboarding and access management processes. - Coordinate internal penetration testing efforts and develop recommendations for infrastructure hardening. - Assist with network and system security, including identity management and monitoring. - Develop and lead employee security and HIPAA awareness training programs. - Maintain visibility into and tracking of vulnerabilities and remediation efforts.

ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. ECP is seeking a Director of Information Security to lead and execute our cybersecurity and compliance strategy. This is a hands-on role responsible for ensuring the confidentiality, integrity, and availability of our systems and customer data within the context of healthcare regulations (HIPAA) and SOC 2 Type II compliance. The ideal candidate brings a blend of technical expertise, regulatory understanding, and practical execution, partnering closely with our Infrastructure and IT teams to strengthen our security posture across the company. You’ll manage annual audits, harden systems, guide best practices, and foster a culture of security awareness. This position reports to the VP of Engineering and collaborates cross-functionally with DevOps, Infrastructure, Compliance, and IT. Note: We are open to remote candidates located in the U.S. Cybersecurity: - Develop and execute ECP’s information security strategy, aligned with business goals and risk tolerance. - Maintain and evolve SOC 2 Type II compliance, including evidence gathering, documentation, and audit coordination. - Ensure compliance with HIPAA and other healthcare data protection standards. - Establish, implement, and maintain security policies, procedures, and standards consistent with regulatory and customer expectations. - Manage third-party risk and vendor security assessments. - Lead the incident response program, including detection, investigation, communication, and remediation. - Oversee vulnerability management, penetration testing, and security monitoring. - Partner with Infrastructure and DevOps teams to secure servers, cloud environments (AWS/Azure), and CI/CD pipelines. - Integrate secure development lifecycle (SDLC) practices into engineering workflows. - Stay current on emerging security threats, technologies, and frameworks, and advise leadership accordingly. IT & Platform Security: - Collaborate with internal IT to harden employee laptops and mobile devices, ensuring encryption, endpoint protection, and compliance with policy. - Manage and optimize the company’s mobile device management (MDM) platform. - Support and guide internal IT in maintaining secure onboarding/offboarding and access management processes. - Coordinate internal penetration testing efforts and develop recommendations for infrastructure hardening. - Assist with network and system security, including identity management and monitoring. - Develop and lead employee security and HIPAA awareness training programs. - Maintain visibility into and tracking of vulnerabilities and remediation efforts.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Equipment Service Technician provides excellent technical services and customer service experiences maintaining strong relationships with manufacturers, suppliers, and sales representatives. As such, you must be a positive, energetic leader who excels in working in a collaborative environment. - Perform all on-site installation, repair, maintenance, and troubleshooting tasks on packaging machinery, providing instructional training to customers - Continual training of equipment and resources necessary to perform the functions of the department - Attend Branch and Technical Service meetings scheduled by Service Manager or Branch Manager - Consistently deliver excellent customer service experiences by offering knowledge, advice, and answering questions and concerns - Manage excellent vendor relationships by providing timely communications, problem-solving, and site visits to key suppliers when necessary - Coordinate with VP of Sales and Sales Representatives to provide excellent customer support - Diagnose errors or technical problems by visual and auditable inspection of machines and determine proper solutions - Dismantle machines and equipment to gain access to and resolve issues - Diagnose, install, and repair electrical apparatus such as transformers and wiring, electrical, electronic components of machinery and equipment - Produce timely and detailed service reports - Monitor work procedures, work schedules, and expedite workflow - Create and submit a completed expense report each month - Assist with office/warehouse needs as time permits Qualifications - A minimum of 3-5 years of experience in machinery and conveyor equipment experience is required - High school diploma or its equivalent is required Requirements - Exceptional customer service and must be people-oriented with the ability to build business relationships - Proficient computer skills including MS Office Suite, Allen Bradley or equivalent PLCs, smartphones, and tablets - Local travel and overtime required - Minimal overnight travel required - Dependable transportation required, valid driver’s license, and proof of insurance - Familiarity with scheduling and expediting the turnaround time on service calls - Analytical, problem solving, business analysis, and project management skills Benefits - Premium benefits package including PTO, Employee Assistance Programs, 401k matching, Health Insurance, Medical Insurance, Dental Insurance, Vision Insurance, and much more