• As a Sales Development Representative, you are the first point of contact for our potential new customers. • Targeted search for potential customers and decision-makers. • Contacting leads and assessing their needs. • Conducting cold calls and sending cold emails. • Building and maintaining relationships with prospective customers. • Scheduling meetings or demos for the Account Executives. • Documenting and maintaining interested prospects in Salesforce.

• Execute targeted outreach campaigns to convert non-direct inbound MQLs into SQLs and qualified opportunities. • Conduct research and sourcing to identify net-new accounts within defined segments and support proactive outreach initiatives. • Maintain lead hygiene, track conversion performance, and ensure timely follow-up on inbound and event-driven leads. • Use automation tools and AI to streamline outreach, fill in missing lead data and improve efficiency. • Provide structured feedback to Marketing and Sales on lead quality, segmentation, and ICP alignment. • Identify recurring patterns and opportunities from outreach performance to inform campaign refinement and target prioritization. • Share insights from interactions with prospects to continuously improve targeting accuracy and messaging relevance. • Collaborate with Marketing on post-event follow-ups, ABM campaigns, and nurture programs, ensuring leads are activated, followed up, and routed to the right AEs. • Manage lead and opportunity tracking in Salesforce, ensuring data accuracy and complete visibility. • Monitor conversion metrics and support reporting for pipeline reviews and forecasts. • Identify potential pipeline gaps and propose tactical improvements. • Work closely with Account Executives and Sales Leaders to align on priority accounts, outreach cadence, and messaging. • Partner with Marketing and RevOps to streamline tools, handoffs, and reporting workflows.

• Understand and execute the full sales cycle with an assigned book of business which could include new and/or dormant customers. • Understand and execute the lead management process to include lead generation, scheduled meetings, account optimization, follow up and hand offs through continued support. • Utilize and learn new technology to provide explanations and solutions to customers • Daily tasks include outreach, introduction calls, presentations, and basic problem solving. • Achieve monthly/quarterly assigned quotas by tracking progress and performance. • Effectively communicate with customers and provide sales support to close deals. • Participate in regular 1:1’s with manager to review business and performance results. • Adopt and master company provided sales process to ensure consistent quota attainment. • Prepare for engagement with customers through industry, company, and product research. • Accurately maintain CRM data points to enable data driven strategic plans and to surface valuable customer insights. • Exhibit professionalism through continued learning, organization, and ensuring a positive customer experience.

Shape the Future of Work with Eptura At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe. Job Description We are seeking a motivated Sales Development Representative (SDR) to join our team and play a pivotal role in driving business growth. In this position, you will represent our products and services, conduct research to identify customer needs, and generate new business opportunities through proactive outreach. You will manage a pipeline of prospects, nurture relationships, and collaborate with sales executives to move opportunities forward. This role is ideal for someone eager to learn, results-driven, and passionate about building strong customer connections in a fast-paced environment. Responsibilities Represent the company’s products and services with a comprehensive understanding of their value. Conduct research to identify customer needs and align solutions accordingly. Generate leads and build relationships by nurturing warm prospects and identifying new opportunities. Manage and maintain a pipeline of interested prospects, engaging sales executives for next steps. Identify and implement best practices to refine the lead generation playbook. Utilize Salesforce, outbound calling, and email campaigns to create new sales opportunities. Qualify leads by understanding prospect needs and recommending appropriate solutions. Build long-term, trusting relationships with prospects to convert them into sales opportunities. Proactively seek new business opportunities in the market. Schedule meetings or calls between prospective customers and sales executives. Report weekly, monthly, and quarterly results to the sales manager. About You Bachelor’s degree required. 1+ years of experience in sales or customer service. Strong communication skills via phone and email. Positive attitude and strong desire to learn. Ability to work collaboratively and contribute to building a great team. Experience with CRM tools such as Salesforce, HubSpot, Sales Navigator, or similar. Prior experience as a Sales Development Representative with a proven track record of achieving sales quotas. Benefits Health, Dental, Vision & Pet Insurance Dependent, Spousal and Domestic Partner coverage available Up to $1000 Company HSA Contribution Medical, Dependent Care and Limited FSA Accounts Income Protection and Replacement - 100% Company Paid Short Term Disability Long Term Disability Life Insurance Employee Assistance Program Flexible PTO 401K with company match Eptura Information Follow us on Twitter | LinkedIn | Facebook | YouTube Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world. #LI-CK1  #LI-Hybrid  #LI-Atlanta