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Veeam Software

Your Single Backup and Data Management Platform for Cloud, Virtual and Physical

Success Engineer

EngineerEngineerOtherRemoteSeniorTeam 1,001-5,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

100 days ago

Salary

$102.2K - $170.3K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishHashiCorp Vault

Job Description

Success Engineer

Veeam Software

• Serve as a technical overlay to CSEs and CSSs, providing specialized expertise when advanced product or domain depth is required. • Lead solution design reviews, customer readiness assessments, and risk or maturity modeling engagements across the Veeam Data Platform. • Engage directly with CIO and CISO stakeholders on resilience posture, risk exposure, and longterm data protection and modernization strategies. • Support security, cloud, and AIl- expansion motions in partnership with Sales and CSE teams, helping shape technical strategy and customer narratives. • Monitor telemetry, inspection signals, and maturity indicators (e.g., DRMM where applicable) to identify risk, optimization opportunities, and expansion signals. • Validate architectures and designs to derisk adoption and accelerate time to value. • Align tightly with Sales Engineering teams on required deliverables and engagement strategy, enabling Sales to remain focused on presales motions while Success Engineers support post sale depth and continuity. • Operate as a pooled specialist resource across Enterprise and Commercial Named accounts (generally $100K+ ARR), with coverage models aligned to demand and specialization. • Amplify Veeam’s technical authority in customer conversations by translating complex technical concepts into clear, outcome oriented guidance. • Success Engineers are not the primary owners of onboarding or renewals but provide targeted support where advanced technical involvement materially improves outcomes.

Job Requirements

  • 5+ years of experience in advanced technical or architecture roles (e.g., Security Engineer/Architect, Cloud Solution Architect, Platform Engineer, MLOps / ML Engineer).
  • Strong depth in at least one product area (Kasten, VDC, Vault, or VDP) or one domain area (Security, Cloud, AI), with the ability to collaborate across specialties.
  • Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree preferred.
  • Relevant industry certifications (e.g., CompTIA Security+, CISSP, cloud or platform certifications); VMCE preferred or willingness to complete posthire.
  • Demonstrated ability to engage senior technical and executive stakeholders (CIO/CISO) on risk, resilience, and strategic roadmaps.
  • Hands-on experience with solution design, proofs of concept, telemetry analysis, and maturity or risk modeling frameworks.
  • Strong communication, stakeholder management, and cross functional collaboration skills.
  • Comfort operating in an overlay model, balancing multiple accounts and priorities with impact.

Benefits

  • Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
  • Medical, dental, and vision coverage starting on your first day
  • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
  • 401(k) retirement plan with company matching contributions
  • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
  • AirVet: 24/7 virtual veterinary care at no cost
  • Legal services, identity protection, and supplemental health insurance options
  • Tax-advantaged spending accounts for healthcare, dependent care, and commuting
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

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