Role Description The U.S. Endoluminal Program Manager reports to the Endoluminal Program Director. The EPM plays a critical role in building and developing the clinical field sales team within their region. The major responsibilities are to manage and direct the program launches and utilization of the ION System within their installed base. This will include managing installations, training, and utilization growth within their assigned region and the hiring, training, and development of ESR/ETA team. - Hire, train and develop the clinical team in their region. - Manage the program launches of the ION system. - Expand ION procedure usage in all existing accounts. - Manage training and education process within installed base. - Support KOL development across region. - Provide clinical sales team with new product information or new information on existing products. - Work with the training and marketing departments to implement new strategies and programs as directed by senior management. Qualifications - Bachelor's degree required. - Proven track record in ION® sales or 5+ years of clinical sales management experience required. - In-depth knowledge of Operating Room/Endoscopy Environment. - Proven background in selling medical capital equipment. - Previous record of managing and directing a salesforce in the medical device industry. - Excellent communication and interpersonal skills. - Computer literate. - Training Requirements: Attend ISI field sales management training course. - Interviewing skills. Requirements - Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. - Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. - U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. - Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). - For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. - We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. - This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. - Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. - We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed. - Shift: Day. - Total Target Comp Region 1: 314650 USD. - Total Target Comp Region 2: 314650 USD. - Ways of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader. - Employee Type: Employee. - Global Job Level (HCM): Management 3, Mgr (12).

• Drive the successful technical integration of Suki with major health system clients • Develop and maintain strong relationships with key client stakeholders • Ensure Suki’s integration delivers exceptionally well on key success metrics • Optimize on-time delivery and resolve technical challenges with Suki colleagues • Guide technical stakeholders through the integration process with EMR • Responsible for testing the integration and green-lighting each integration stage • Create and maintain internal and external-facing documentation detailing integration requirements • Collaborate with Customer Success team to set expectations for clients on technical resources • Work closely with Engineering to solve technical challenges • Educate Suki colleagues on integration best practices, requirements, and differentiating points

Role Description The Program Manager serves as the technical backbone and operational anchor for our high-performing PODs. Bridging the gap between high-level client strategy and daily tactical execution, you will lead cross-functional delivery teams—guiding Senior, Intermediate, and Junior project staff toward consistent execution excellence. This role is critical to scaling our nearshore delivery operations and driving long-term client retention. By combining hands-on team leadership, proactive risk management, and solution advisory, you will ensure that software delivery decisions directly align with our clients' business goals while fostering a culture of continuous mentorship and team growth. Key Responsibilities - Anchor Delivery Execution: Own the full program delivery lifecycle by breaking down complex program requirements into manageable backlogs, estimating milestones, and unblocking daily POD activities. - Lead and Mentor PODs: Direct daily team operations, foster high morale, and actively mentor engineers and project staff through structured feedback, 1:1 sessions, and performance evaluations. - Drive Strategic Client Partnerships: Serve as the primary delivery point of contact for client stakeholders, proactively managing expectations, communicating technical progress, and identifying account expansion opportunities. - Optimize Delivery Quality: Establish and enforce rigorous local delivery review processes, ensuring all outcomes strictly adhere to CodeRoad’s standards and client SOW requirements. - Mitigate Delivery Risks: Proactively identify, track, and resolve project-level bottlenecks, technical blockers, and burnout risks before they impact timeline or budget commitments. - Support Talent Acquisition: Partner with hiring teams to evaluate and interview candidates joining your assigned accounts, ensuring seamless onboarding and cultural fit. Qualifications - 4+ years of experience in technical project management or program delivery, with at least 1 year in a lead or anchor role within a nearshore or agency setting. - Deep expertise in running modern software delivery workflows using tools such as Jira, Confluence, or Linear. - Strong background in mentoring cross-functional teams, managing delivery quality, and conducting evidence-based performance evaluations. - Demonstrated ability to connect engineering decisions to business outcomes and proactively drive account health. - Mandatory native or near-native bilingual fluency (English/Spanish) with exceptional verbal and written communication skills for client-facing interaction. - Bachelor’s Degree in Business, Computer Science, Engineering, or a related field. Requirements - Active certification in modern project methodologies (PMP, CSM, or SAFe). - Prior experience managing multi-disciplinary nearshore PODs across different time zones. - Familiarity with modern cloud architecture concepts, software delivery pipelines, and AI-driven workflow tools (e.g., RAG, orchestration frameworks). - Hands-on experience contributing to client discovery phases, SOW creations, and upsell conversations. Benefits - 100% Remote work environment. - Competitive USD compensation. - Holidays off & Paid Time Off (PTO). - Health insurance assistance program. - Fast-paced environment with significant room for professional growth and leadership development.

Role Description Reporting to the Manager of Operations and Population Health Management, the 'Program Manager, Operations & Population Health Management' is responsible for the overall planning, management, and completion of projects that support and advance the operations and population health management strategies of Children's Mercy Integrated Care Solutions (ICS) and Children's Mercy Hospital (CMH). - Leads and supports population health management work related to multiple quality/cost improvement initiatives and programs. - Identifies meaningful quality/cost improvement opportunities. - Performs data collection and analyses. - Supports project teams through the quality/cost improvement process (i.e. PDSAs, iterative improvement cycles & feedback, etc.). - Designs and produces quality/cost reports. - Assesses and articulates the impact of specific quality/cost improvement interventions to internal and external leadership. - Utilizes project management expertise to develop and implement project plans to ensure project goals and objectives are achieved on time and according to specification. - Identifies resource requirements, defines project deliverables, meets training needs, monitors and measures program progress, coordinates tasks and workflow, and ensures effective communication among project participants. - Responsible and accountable for each assigned initiative, seeking input and feedback from leadership and applicable stakeholders. Qualifications - Bachelor's Degree and 5-7 years experience in performance improvement, project management, and/or population health management OR - Master's Degree and 2-3 years of experience in performance improvement, project management, and/or population health management. Preferred Requirements - Must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. - Must supply immunization records as proof of vaccination if selected for the position. - Medical and/or religious exemptions can be discussed with Human Resources. Benefits - Recognized as one of the best places to work in Kansas City. - Benefits plans designed to meet the changing needs of employees and their families. Company Description Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.