This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves managing client services to improve healthcare operations. - Reviews operations reports to identify problem areas and takes appropriate action. - Interfaces with Regional Director, Medical Director, Reimbursement Directors, and Practice Management to resolve issues. - Responsible for preparation and facilitation of site conference calls and/or site visits. - Identifies financial performance and team structure needing improvement and collaborates on corrective action plans. - Works on short-term plans and budgets based on company goals and growth objectives. - Facilitates implementation of site-specific and organization-wide programs and initiatives. - Provides support to Information Technology staff in resolving system issues. - Escalates issues to management as needed for resolution of site or personnel challenges. - Participates in workgroups for efficiency gains and problem/payer resolution. - Schedules and carries out occasional travel for the company, not exceeding 5% of time. - Provides leadership and development to Billing Supervisors. - Monitors workflow of assigned teams and coordinates necessary labor among teams. - Participates in disciplinary actions of team members and ensures proper documentation. - Facilitates team building and maintains positive morale. - Assists with auditing of team member’s work to ensure production and quality standards are met. - Works with Training Department to formulate training workshops and monitors team members' progress. - Ensures team members are cross-trained to guarantee coverage in all areas. - Maintains staff within established FTE ratio budgets set by senior leadership. Qualifications - High school diploma or GED equivalent required. - Four years minimum experience of related leadership and/or training required. - Prior experience at a medical office and in the Medical Billing field is preferred. - College coursework is highly desirable. - Strong organizational and leadership skills. - Excellent oral and written communication skills. - Strong interpersonal skills. - Knowledge of Billing Operations/Accounts Receivable processes and procedures. - Knowledge of and skilled with Microsoft O365 or Microsoft Office Suite. - Ability to analyze various types of reports. - Ability to use creative problem-solving skills. - Ability to define problems, collect data, establish facts and draw valid conclusions. - Ability to read, analyze and interpret financial information and legal documents. - Ability to respond to inquiries and complaints from clients or regulatory agencies. - Ability to manage multiple tasks in a fast-paced, collaborative environment. - Ability to remain organized and effectively manage competing priorities. - Ability to maintain confidentiality and compliance. - Must possess a valid CA driver license and have current auto insurance. Benefits - Superior health plan options. - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more. - Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6%. - Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical. - Student Loan Refinancing Discounts. - Professional and Career Development Program. - EAP, travel assistance, and identity theft included. - Wellness program. - Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Handle Scheduling for multiple locations. - Maintain sensitive information in confidence - Excellent communication skills to communicate with patients, physicians, clients, coworkers, and management staff - Ability to meet deadlines and prioritize diverse responsibilities - Ability to document accurately and concisely Qualifications - High School Diploma or Equivalent, post-secondary education preferred - Excellent written and verbal communication skills - Strong attention to detail, organizational, and problem-solving skills - Previous medical office experience, with knowledge of medical terminology - Previous experience in Radiology, preferred Benefits - Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. - Compensation Reviews, Career Growth Opportunities - Flexible Remote Schedules - Generous PTO Plans and Paid Holidays - Proudly Certified as a Great Place to Work for Five Consecutive Years Company Description Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Medicaid/Medicare Services Specialist I position offers a wide range of learning opportunities, including networking as this position will work closely with Providers, Managed Care Organizations, Management, and sister-agencies. Seeking a motivated person that will work in a high-volume contact center for the Department for Medicaid Services, Provider Enrollment where identifying customers' needs quickly, clarifying information, and researching every issue is required in order to provide resolutions to issues. To be successful, candidates should be professional, polite, and able to deal with difficult and stressful situations, and able to apply state and federal regulations in decision making. - Provides specialized assistance to Medicaid providers, staff within the Department for Medicaid Services (DMS), and Medicaid Contractors. - Responds to providers and Credentialing Agents inquiries on KY DMS Provider Enrollment eligibility, submission documents, and application status, as well as maintenance required on provider file. - Collects information about caller and provider, verifies in different information systems, and enters information into database. - Enters information into Customer Relationship Management (CRM) system to assist with call-tracking and quality assurance. - Provides assistance to providers and government agencies through oral and written response to inquiries. - Requires the ability to work independently and manage time effectively, as well as to work with difficult issues. - Implements policy changes as appropriate. - Performs research of state and federal statutes and regulations relative to provider enrollment and remains abreast of all changes to state and federal laws. Qualifications - Graduate of a college or university with a bachelor's degree. Requirements - Experience in Medicaid and/or Medicare program administration, health insurance administration/systems, eligibility systems, health care research, health care planning, health care financial management, health care policy development or human service or health care administration, insurance billing and/or claims will substitute for the required college on a year-for-year basis. - Current or prior military experience will substitute for the required college on a year-for-year basis. Working Conditions - Incumbents working in this job title primarily perform duties in an office setting. Probationary Period - This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. Contact Information If you have questions about this advertisement, please contact Tiffany Keffer at Tiffany.Keffer@ky.gov or 502-892-9081.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly organized and detail-oriented Client Operations Consultant to support clients by managing plans, coordinating logistics, and ensuring a seamless, stress-free experience from start to finish. The Client Operations Consultant serves as a key point of contact for clients, ensuring that all arrangements are thoughtfully organized and executed with precision. This role requires strong communication skills, attention to detail, and the ability to manage multiple timelines simultaneously in a remote setting. Key Responsibilities - Communicate with clients to understand their needs, preferences, and expectations - Coordinate schedules, confirmations, documentation, and follow-ups - Provide timely updates and maintain consistent, professional communication - Ensure all details are accurate while delivering a high-quality client experience - Maintain accurate records - Troubleshoot minor issues and escalate complex matters when necessary Qualifications - Strong written and verbal communication skills - Excellent organizational and time-management abilities - Ability to work independently in a remote environment - Customer service, administrative, or coordination experience preferred (not required) - High attention to detail and problem-solving skills - Must be a citizen of the United States, United Kingdom, Mexico, Australia, LATAM, or Spain Benefits - 100% remote flexibility - Structured training program and ongoing mentorship - Clear opportunities for professional growth and advancement - Supportive, collaborative team environment - Opportunities for advancement and leadership development - Performance-based growth opportunities - Access to industry-exclusive opportunities