• Work closely with Stellus Rx leaders and across the organization to unlock the health of millions of Americans • Lead use case creation, scope management, process improvement, service management, stakeholder analysis, requirement gathering and/or test case creation for medium to large size projects/programs through all phases of the SDLC • Partner with key stakeholders to understand business needs and how it impacts the ongoing development, testing and operations of our model data management solutions • Maintain necessary processes, controls, and procedures to ensure data accuracy and integrity • Provide analysis and recommendations to business stakeholders in making decisions related to data rules • Develop reconciliation programs to monitor the integrity of the production system data • Design, build, and maintain appropriate data models and structures in support of analytics, data profiling, data rules and data lineage • Work with data stewards to define data rules, develop reference data and master data to support business initiatives and projects • Ensure compliance to Enterprise Data Governance policies and standards while defining the data definition and data quality framework for Master Data Management

• Develop Control Tower reporting: Build and maintain daily, weekly, and monthly reporting for escalations, performance metrics, customer-level insights, and Control Tower operations. • Support customer-facing materials: Prepare reporting and analysis for MBRs, QBRs, white glove programs, and other customer touchpoints, ensuring accuracy and clear storytelling of operational performance. • Enable real-time monitoring: Partner with Control Tower Managers to support escalation tracking, accurate data capture, timely updates, and active issue support through relevant operational insights. • Analyze customer performance: Review performance for top customers, growth accounts, churn-risk customers, and high-priority initiatives to identify trends, risks, and improvement opportunities. • Maintain reporting accuracy: Ensure consistency and accuracy across dashboards, reports, and customer-facing materials. • Improve reporting processes: Identify data gaps and opportunities to strengthen Control Tower reporting, monitoring, and visibility. • Surface trends and root causes: Use available data to identify recurring issues, operational trends, root causes, risks, and opportunities for Control Tower leadership.

• Responsible for using advanced, non-machine-learning analytic techniques to investigate well-defined business questions, synthesize findings, and deliver actionable insights. • Partner closely with management and stakeholders to clearly define problems, explore and analyze data, and present results in a way that drives business decisions. • Use SQL and Excel to turn complex data into clear, actionable insights. • Design, build, and maintain dashboards and reports that track core KPIs and business performance for executive stakeholders. • Translate analytic findings into a clear, compelling narrative supported by charts, figures, and tables. • Develop professional, polished presentations in PowerPoint, delivering insights and recommendations to senior level technical and non-technical audiences.

• Support the Department of Energy (DOE), Office of State and Community Energy Programs (SCEP), Home Energy Rebates program. • Provide data review, analysis, reporting, and tool development in support of the SCEP portfolio. • Work across the SCEP office to support the office-wide build-out of shared data tools and reporting infrastructure while delivering program-specific analytics for Home Rebates. • Build tools from scratch and turn complex program and financial data into clear, visually compelling products. • Design, build, and maintain data tools, dashboards, and reports from scratch using Power BI, Excel, and Microsoft Access. • Translate complex programs, budget, and performance data into clear, digestible, and visually appealing formats. • Deliver program-specific analytics and reporting for the Home Energy Rebates program. • Lead data efforts in system modernization projects, including data synchronization and reporting processes. • Identify and resolve data gaps, exceptions, and quality issues; develop Standard Operating Procedures (SOPs).