This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The FHA Transfer Processor is a remote position responsible for conveying foreclosed property via Warrant Deed from foreclosure entity to HUD while providing HUD with an Owner's Title Insurance Policy insuring title to the property. - Receive and review FHA transfer referral via client's system/portal, email and/or other correspondence. - Order title search and title commitment from title insurance underwriter via underwriter's computer system. - Order tax and lien search and association estoppel letter, if applicable, from appropriate vendor. - Prepare the Special Warrant Deed from foreclosure entity to Secretary of Housing and Urban Development for execution and recording. - Review and import title search/commitment into RAS computer system with all title insurance underwriter requirements for clear title and exceptions to title. - Prepare title commitment and provide commitment to title attorney/manager for signature. - Review tax and lien search and, if applicable, association estoppel letter for any violations, open permits, tax matters, and association issues not of record. - Consult with title attorney/manager regarding amounts due for association estoppel letter and request "revised" estoppel letter in accordance with current Florida law. - Submit association estoppel letter to client for payment. - Consult with title attorney/manager regarding the clearing of any title defects and advise client if curative action is needed. - Provide FHA file for curative action to Title Resolution department for FHA curative procedures. - Provide client with copies of all documents from foreclosure and eviction (if applicable) via client's system/portal, email and/or other correspondence. - Provide prepared Special Warranty Deed for execution. - Upon receipt of recording instructions from client, send deed for recording via e-recording if applicable and update title/tax and lien search. - Verify bank has paid all outstanding bills, prepare owner's title insurance policy and provide to title attorney/manager for signature. - Upon attorney/manager signature, upload final title package into HUD P260 Portal and close and bill file. Qualifications - High School Diploma or equivalent - Title insurance and title examination knowledge - Prior title examination experience with a concentration on pre/post foreclosure matters - Prior high volume law firm experience with a concentration on pre/post foreclosure title matters - Knowledge of systems including BKFS, Vendor Scape and underwriting systems such as ATIDS, Datatrace, and Doubletime Requirements - Familiarity with title abstracts/title commitments to identify possible title defects. - Ability to "think outside the box." - Oral and written communication including proper telephone and email etiquette. - Vendor/client relation skills. - Computer literate including word processing, email and calendar experience. - Proof-reading skills and attention to detail. - Must be prompt in answering all client requests and be able to multi-task as each file is in different stages of FHA transfer process. - Organization, time management, professionalism, team oriented, and necessary math/billing skills.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Program Overview The Advanced Care Partner Program creates a team-care structure to collaborate with PCPs who are managing complex patient panels. The ACP “care team” model pairs a highly clinically experienced provider (ACP) with a PCP to collaborate closely by sharing the care and continuity management of the patient panel. The PCP’s task queue provides the focus of this collaborative platform whereby the Advanced Care Partner devotes their work to keeping all categories within SLAs, provides real time responses to patient messages, follows up with chronic care monitoring and management, and intimately understands the patient panel “as their own”, such that complex patients are known well, medical issues are managed efficiently, highest quality conversations engage patients’ trust, and continuity of care between the patient and two providers is seamless and exemplary. Further, the ACP care-team model promotes career-sustainability, mitigates the potential for decision fatigue, prevents practice isolation, and addresses burn-out risk factors. The program prioritizes well-being and belonging for both patients and PCPs. Advanced Care Partner Role: The Advanced Care Partner is a full-time, remote clinician who works business hours live online with a team of PCP peers, a clinical supervisor, and the Clinical Case Management team of Care Navigators and nurses, as needed, for highly complex cases. The ACP will partner with approximately 5 PCPs and their patient panels, owning these shared panels with longitudinal accountability over time. The ACP is responsible for maintaining task category SLAs, including but not limited to: - Answering clinical questions from patients and engaging in clinical dialogue to complete these conversations. - Clinical decision-making resulting from information coming from messages, lab results, and consults. - Owning medication changes, titrations, and adjustments for chronic conditions as needed. - Providing video visits and phone follow-up care as needed. - Completing clinical paperwork such as disability, FMLA, home health sign-offs. - Attention to closing patient care gaps, creating orders and follow up as needed - Processing Consults and providing related follow up management/care as needed. - Referrals to and collaboration with Clinical Case Management. - Providing urgent visit patient scheduling as needed. - Providing continuity of care longitudinally. - Participating as an active member of the care team including real-time Slack room responses, attending huddles, presenting cases, providing support to CCM team members. Employment type: - 40 hours per week. Business hours schedule; must be able to work in two time zones - Remote live video/phone/slack - Reports to the Medical Director, Advanced Care Partner Program Your Qualifications: - 5+ years experience as an NP/PA - Remote/virtual medical care deep practice experience and proficiency - Experience: chronic disease care management, metabolic disease expertise, patient education skills, CGM and EKG data analysis - Strength: expertise in managing high risk patient caseload - Must be currently licensed in CA You’ll be set up for success if you have: - Excellent communication and interpersonal skills working collaboratively with colleagues - Comfortable and enthusiastic to participate in a team-based care model - Practicing at top of scope; challenging the status quo - Compassionate, culturally-competent motivational style when communicating with patients and skill in navigating difficult conversations - Must be a disciplined self-starter- able to work enthusiastically, creatively, autonomously and efficiently - Prior professional experience working with complex patient populations such as terminally ill, unstable co-morbidities, chronic conditions risk reduction - High Proficiency of technology, keyboarding and data platforms to deliver high quality care - Welcome openness to feedback and reflection to gain productive insight into strengths and growth areas of medical practice and teamwork - The ability to confidently problem-solve, manage and own “outside the box” situations with both patients and colleagues This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $61.00 to $67.50 per hour based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. For more information, visit https://www.onemedical.com/careers/. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today - Paid sabbatical for every five years of service - Free One Medical memberships for yourself, your friends and family - Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues - Competitive Medical, Dental and Vision plans - Pre-Tax commuter benefits - PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family - 401K match - Credit towards emergency childcare - Company paid maternity and paternity leave - Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance - Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive - Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. - UpToDate Subscription - An evidence-based clinical research tool - Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education - Rounds - Providers end patient care one hour early each week to participate in this shared learning experience - Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

• Provide Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products • Respond to technical questions from internal and external customers via telephone, email, chat, or customer generated incidents into CRM • Troubleshoot, Diagnose and Evaluate individual case information to provide Repair Support, determine if issue is Warrantable, provide Policy Adjustment, and provide Good Will Warranty • Record details of cases in CRM and actions taken • Provide input to manufacturing and engineering departments with field obtained information • Assist dealers & internal team members with warranty processing and questionable component failure analysis and technical questions • Effectively communicate escalations to TSR3 representatives • Provide general customer service functions as required

• Provide Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at an entry level • Respond to Husqvarna technical questions from internal and external customers • Resume logged in to the systems and process received or assigned cases • Trouble shoot, Diagnose and Evaluate individual case information • Provide Repair Support and determine if issue is Warrantable • Provide Policy Adjustment and Good Will Warranty • Record details of cases in CRM • Provide clear solutions for product repair, replacement or policy adjustment • Provide input to manufacturing and engineering departments with field obtained information • Assist dealers with warranty processing and questionable component failure analysis • Effectively communicate escalations to TSR2/TSR3 representatives and unresolved technical incidents