ZipHR

• Manage customer inquiries via **tickets and live chat**, providing accurate and timely assistance. • Troubleshoot product or service-related issues and ensure resolutions meet quality standards. • Update and maintain the **Knowledge Center** to help customers find information easily. • Collaborate with internal teams to share customer insights and suggest process improvements. • Identify recurring issues and contribute ideas to improve efficiency and user experience.

• This is a hands-on sales role where you’ll learn by doing — not by watching. • Engage with inbound leads and start building your own pipeline • Own the full sales cycle — from first call to closing deals • Deliver product demos and show how our platform solves real business challenges • Build strong relationships with decision-makers • Hit targets and earn based on performance • Collaborate with marketing and customer success to drive results

• Make outbound calls to engage and qualify leads—turn cold prospects into hot opportunities! • Book meetings with key decision-makers at top companies. • Work closely with the sales team to pass along leads and refine your approach to hit targets. • Research and identify potential clients who can benefit from KAMI Workforce’s solutions. • Track and manage leads in the CRM, ensuring no opportunity slips through the cracks. • Bring high energy, positivity, and persistence every day as you contribute to the growth of the company!

• Lead the entire creative testing process inside Meta Ads Manager • Launch structured testing campaigns weekly • Analyze performance metrics (CTR, hook rate, thumb stop ratio, CPA, ROAS) • Kill underperformers quickly and scale winners decisively • Continuously refresh creative angles to avoid fatigue • Source and recruit high-quality UGC creators • Write clear, performance-driven briefs • Manage creator deliverables and timelines • Ensure a steady weekly flow of fresh ad creatives • Deliver weekly performance breakdowns with clear insights • Identify patterns in winning hooks, formats, and messaging • Turn data into actionable creative direction • Work directly with the Founder to align growth strategy • Your performance will be measured by results — not activity.

**What will you do?****Hunt & Dominate:** Own your leads, crush your outbound pipeline, and never settle for a “maybe.” **Close Like a Pro:** Take deals from first call to signature — your name is on every win. **Deliver Killer Demos:** Make decision-makers sit up, take notice, and see why they need our solution now. **Own Relationships:** Build trust fast, turn prospects into clients, and leave competitors in the dust. **Crush Your Quotas: **Hit, beat, and obliterate your numbers month after month — top performers get rewarded. **Move Fast, Think Smart: **Coordinate with marketing, customer success, and product to stay three steps ahead.