Zentro Internet

• Navigate outside, consultative business-to-business sales • Generate sales through all mediums including, but not limited to cold calling, direct mail, email campaigns, proposals, meetings, presentations and any other creative angle that comes to your mind • Develop relationships with the Building Decision Makers • Guide the Building Decision Maker through the business-to-business sales cycle

• Own acquisition and expansion of Mid-Market commercial customers, with strong emphasis on on-net buildings and existing network footprint. • Develop and execute territory and account strategies targeting multi-tenant commercial properties, enterprise suites, and strategic business districts. • Lead full sales lifecycle from discovery and solution design through proposal, contract negotiation, and close. • Serve as primary commercial owner for a portfolio of high-value business accounts. • Drive renewals, contract extensions, and expansion revenue within existing customers. • Proactively manage account health to reduce churn and maximize lifetime customer value. • Lead large-scale event and special project opportunities within commercial and venue environments. • Act as executive point of contact for strategic customers and escalations. • Maintain accurate pipeline and forecasting for Mid-Market and strategic accounts.

• Own acquisition and expansion of Mid-Market commercial customers, with strong emphasis on on-net buildings and existing network footprint. • Develop and execute territory and account strategies targeting multi-tenant commercial properties, enterprise suites, and strategic business districts. • Lead full sales lifecycle from discovery and solution design through proposal, contract negotiation, and close. • Serve as primary commercial owner for a portfolio of high-value business accounts. • Drive renewals, contract extensions, and expansion revenue within existing customers. • Act as executive point of contact for strategic customers and escalations.

• Handle inbound and outbound customer calls in a professional and courteous manner • Identify customer needs and recommend appropriate products or services • Guide customers step-by-step through the process of signing up for products and services using the company website and portal • Provide basic troubleshooting assistance to customers experiencing issues during the sign-up or onboarding process • Meet or exceed sales, retention, and performance goals • Accurately document customer interactions in company systems • Resolve customer concerns with patience and a solution-oriented approach • Maintain a high level of product and system knowledge through ongoing training • Adherent to company policies, procedures, and ethical standards • Collaborate effectively with team members and support group decisions