Zenith Insurance Company

Introduction This is a 100% remote/virtual role open to any qualified applicant who resides in the state of Hawaii. Sign-On Bonus: Candidates who possess an active Hawaii Resident Workers Comp Adjuster’s License are eligible for a $15,000 sign-on bonus at time of hire. Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview Investigate, analyze, and determine the extent of company's liability concerning Claims and attempt to effect settlement with claimants. Correspond with or interview medical specialists, agents, witnesses, or claimants to compile information. Calculate benefit payments and approve payment of Claims within a certain monetary limit. All tasks are to be performed with the goal of demonstrating Zenith's superior Claims handling expertise. Responsibilities - Under limited direction, works within broad limits and authority on highly complex assignments. - Responsible for Claims management of assigned case load within guidelines of published performance standards. - Opens new Claims, completes three-point contact, and performs needed investigations to determine compensability as well as possible subrogation or apportionment, according to state and/or Zenith’s timeframes and guidelines. - Sets appropriate reserves according to Zenith’s timeframes and guidelines. - Follows appropriate procedures for system documentation to preserve data integrity. - Monitors and maintains accuracy of reserves over the life of the claim; when new information is received re-evaluates and recommends reserves according to Zenith’s standards. - Creates and executes action plans needed to bring case to closure. - Completes detailed settlement evaluations and recommends appropriate settlement value, within authority; negotiates claim settlements with injured workers and/or injured workers’ attorneys. - Maintains regular contact with injured workers, employers and agents to develop positive relationships and establish credibility. - Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. - Works productively and harmoniously with others on a consistence basis. - Respond positively to direction and criticism of performance. - Consistently maintain professional and appropriate demeanor. - Perform other duties as assigned. Education - High School Diploma Or equivalent Req - Bachelor’s Degree equivalent combination of training/experience Req Work Experience - 5+ years Workers’ Compensation Claims handling experience required Knowledge, Skills, and Abilities - Advanced technical workers’ compensation claims knowledge. - Strong verbal and written communication skills with emphasis on telephone communication required. - Strong math and reading skills required. - Meets all state regulatory standards regarding licensing, continuing education, and other requirements. Pay, Benefits, and Other Information The expected salary range for this position is $103,204.71 - $114.671.90. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.Benefits - Medical, Dental and Vision Insurance - Flexible Spending Accounts - Paid Parental Leave - Life, AD&D and Disability Insurance - 401(k), Employee Share Purchase Plan (ESPP) - Education and Training Reimbursement - Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave - 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays - Employee Assistance Program (EAP) - For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/ Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.#LI-EF1#LI- remote'

Introduction Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview Zenith is seeking a Senior IT Business Systems Analyst to join our team in a client-facing capacity, providing dedicated IT administration and application support services to one of our key business partners in the insurance industry. This role will serve as an embedded technical resource, supporting the partner's Policy, Claims, and Billing systems through application administration, vendor liaison, and project oversight. The ideal candidate brings senior-level expertise in business systems analysis and a collaborative approach to delivering technology solutions on behalf of Zenith. Additionally, this partner is in Concord, New Hampshire. Ideally a remote candidate in the New Hampshire area that could go into the office periodically would be ideal, but we are open to remote or hybrid in either PA or NC. The Sr. IT Business Systems Analyst must elicit, analyze and synthesize information to in order to define and validate solutions that meet business needs, goals and objectives. The Sr. IT Business Systems Analyst is responsible for completing analysis by performing various techniques with stakeholders. The Sr. IT Business Systems Analyst must be capable of specifying and communicating requirements and recommended solutions that enable the organization to achieve its goals. Responsibilities - Analyze business needs and opportunities on complex business problems to drill into what is needed and why. - Ensure that the business and system requirements clearly describe the business need and the system capabilities required to fulfill the business need. - Document business and system requirements that describe the business need and what the system needs to do. - Demonstrate creativity and flexibility in the identification of options for addressing complex business problems. - Partners with business areas across delivery teams to ensure that new business requirements support and will improve their business. - Utilize all aspects of established methods and techniques (including intermediate to complex interviewing and questioning, facilitation of requirement elicitation, process modeling, business scenarios, use cases, gap analysis, logical data models, leading in JAD sessions/analysis swarming) used to complete business and system requirements analysis. - Perform data analysis investigation by querying application data using inner joins, outer joins and basic aggregations. - Partners with development to create functional designs for elements of significant risk and complexity. - Create mock ups for early validation with the customer, incorporating user experience. - Validate that design fulfills the business needs. - Translates complex business problems and create simplified communications that provides clarity, direction and ability to make decisions if needed. - Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. - Work productively and harmoniously with others on a consistent basis. - Respond positively to direction and feedback on performance. - Consistently maintain professional and appropriate demeanor. - Perform other duties/projects as assigned. Education - High School Diploma or equivalent combination of training/experience required - Bachelor’s Degree or equivalent combination of training/experience required Work Experience - 5+ years experience in Business Systems Analysis required Knowledge, Skills, and Abilities - Strong analytical and problem solving skills. - Advanced understanding / demonstration of Analysis process and tools. - Demonstrates ability to negotiate options, resolve conflicts and influence others on complex topics. - Advanced written communication that is in terms consistent with the varied audiences. - Demonstrates advanced presentation skills. - Proficiency with MS Office applications. - Prior experience with SharePoint, Jira, SQL Developer and Visio desired. - Basic database querying skills. - Excellent written and verbal communication skills. - Team player, self-starter, motivated, and multi- task oriented. - Ability to prioritize work requirements. Pay, Benefits, and Other Information The expected salary range for this position is $85,000 - $100,000. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.Benefits - Medical, Dental and Vision Insurance - Flexible Spending Accounts - Paid Parental Leave - Life, AD&D and Disability Insurance - 401(k), Employee Share Purchase Plan (ESPP) - Education and Training Reimbursement - Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave - 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays - Employee Assistance Program (EAP) - For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/ Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.#LI-EF1#LI-remote'

Introduction Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview While remote, the incumbent MUST be located in the state of Virginia to service the required territory Responsible for developing and managing the distribution force for an assigned territory. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Leads the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company's pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition. Builds and broadens relationships between Zenith and our agents and policyholders. Responsibilities - Distribution Management. - Role is to manage assigned agents/territory (tactical) with some additional leadership expectations (strategic). - Assess assigned territory to uncover opportunities and challenges for profitable growth. - Develop a strategic plan for the territory working with regional management. - Know the assigned territory and ensure the right agency representation through prospecting, appointments and terminations. - Develop a territory of agents that can and will position Zenith to write profitable business and has a policyholder base that will appreciate our value proposition. - Develop and maintain knowledge of the profile, book, sales approach, capabilities, competition and key players in each appointed agency. - Manage the assigned agencies working with marketing leadership and through our agency management process. - Develop effective and profitable relationships through business planning, visibility, quality interaction, education, and relationship building. - Ensure follow through on commitments made by the agent and Zenith. - Ensure appropriate agency administration for assigned territory including contracts, coding, tiering, compensation, and contact information. - Sales Leadership. - Work with assigned agents to develop a flow of qualified business. - Develop and work a pipeline of individual prospects, niches, and books of business. - Prequalify submissions. - Promote our small business plan. - Train agents on our systems, tools, and processes. - Lead the sales process working collaboratively with management, the underwriters and other departments to drive the acquisition and retention of desirable business. - Ensure that Zenith is positioned as the market of choice with our agents and identified prospects/renewals. - Encourage early engagement with targeted new and renewal accounts. - Assist our agents in selling the value of our programs and services including joint presentations to policyholders. - Help to resolve any customer or service issues that are a barrier to a successful sales outcome. - Track agency performance and outcomes and make adjustments as necessary to agency plans to ensure mutually profitable, significant and efficient relationships. - Develop competitive intelligence for the local marketplace so we can optimally position our strengths to serve agent and policyholder needs and improve our success ratios. - Advance the Zenith Brand. - Educate assigned agents on Zenith’s products and capabilities and teach them how to effectively sell our brand. - Promote the benefits of the Zenith Difference and our value proposition. - Work with management to conduct new agency orientations, specific agency training, and joint sales calls. - Target next generation producers and agency staff. - Promote the Zenith brand through industry, agency, and policyholder/association events. - Promote new or more advanced ideas for sales or marketing materials. - Work with National Marketing & Communications on development. - Advance Teamwork, Relationships, and the Customer Experience. - Seek opportunities to improve the agency/policyholder experience with Zenith including identifying and helping to resolve any roadblocks in service and ease of doing business. - Participate in the regional account management process (LAMA) and actively support underwriting and other departments in generating agency cooperation to resolve policyholder issues. - Develop deep and productive relationships with our agents, policyholders and targeted associations. - Look for opportunities to introduce and facilitate relationship building between our agents/policyholders and key Zenith staff and management. - Develop a strong, collaborative relationship with underwriting and the other departments. Qualifications Education - High School Diploma or equivalent combination of training/experience required - Bachelor’s Degree or equivalent combination of training/experience required Work Experience - 7+ years insurance industry experience including a working knowledge of workers compensation underwriting required Knowledge, Skills, and Abilities - Proven leadership and sales skills. - Proven strategic and tactical execution capabilities. - Demonstrated influence management skills. - Excellent communication skills. - Ability to present ideas effectively in formal and informal situations; conveying thoughts clearly and concisely. - Must be comfortable making public presentations. - Maintain an upbeat, positive and enthusiastic attitude daily. - Team Player. - Valid Drivers’ License in good standing. Pay, Benefits, and Other Information The expected salary range for this position is $103,741 - $129,676. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.Benefits - Medical, Dental and Vision Insurance - Flexible Spending Accounts - Paid Parental Leave - Life, AD&D and Disability Insurance - 401(k), Employee Share Purchase Plan (ESPP) - Education and Training Reimbursement - Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave - 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays - Employee Assistance Program (EAP) - For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/ Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.#LI-EF1#LI-'

This position, while remote, requires the incumbent to reside in Northern California to service insureds in the area. Develop working knowledge of Zenith Agribusiness risk evaluation and risk improvement techniques, practices, and procedures. Participate in and eventually conduct underwriting surveys at prospect and policyholder locations to define business operations, fire protection elements and exposures, liability control measures and commercial auto exposures and controls. Develop ability to identify and evaluate the following fire protection exposures: fire sprinkler systems, alarm systems, water supplies, hydrant systems for both private and public systems. Develop ability to evaluate effectiveness of prospect and policyholder food safety programs. Develop ability to identify lower level complexity engineering and/or administrative controls to reduce property and liability loss potential. Develop ability to use analyze loss data to identify key trends and prioritize policyholder service needs. Develop understanding of how to create recommendations that reduce policyholder property and liability exposures. Learn techniques to influence policyholder safety decision making. Learn to prepare effective reports for policyholders and internal partners. Develop basic knowledge of property casualty; including understanding of underwriting, and claims practices. Learn how to effectively market Zenith Agribusiness and the Risk Management department. Develop ability to build and maintain productive policyholder work relationships. Develop basic understanding of key performance measures for a property & casualty insurance carrier. Develop basic understanding of P&C insurance agent and broker operation. Learn how to develop effective policyholder training and sales presentations. Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Works productively and harmoniously with others on a consistent basis. Respond positively to direction and feedback on performance. Consistently maintain professional and appropriate demeanor. Perform other duties as assigned.