Wilson HR

Role Description The MSP Talent Care Specialist plays a vital role in supporting the operational success of our Managed Service Provider (MSP) programs. This role is central to ensuring an outstanding experience for our clients throughout the program lifecycle and serves as a critical touchpoint for processing invoices, responding to and resolving other operational queries and concerns, vendor communication, data management, and driving change. - Invoices: Process vendor invoices using a variety of client systems. - Invoice Support: Provide support for invoice-related questions, assisting vendors and hiring managers with inquiries about invoice cycles, deductions, taxes, and any discrepancies they may encounter. - Contract Management: Review vendor contracts, process extensions and communicate with vendors on onboarding, rates, compliance and other documentation. - Exceptional Program Delivery Experience: Provide consistent positive and engaging experiences to clients, vendors and hiring managers throughout the recruitment process. Ensure every interaction is professional, respectful, and leaves a lasting positive impression. - Responsive Vendor Partner Engagement: Promptly respond to requests from vendor partners for invoices and utilize advanced technology portals to ensure effective and timely communication. - Active Participation in Client Calls: Regularly engage in weekly status calls. Provide updates, insights, and strategic plans for ongoing and upcoming program activities. - Achievement of Weekly Targets: Consistently meet or exceed weekly targets for invoice processing. Demonstrate effectiveness and efficiency in program coordination. - VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation. - Maintain Data Integrity Across All Client and Internal Systems: Responsible for the upkeep of data accuracy and consistency within all systems. This critical role involves supervising data entry processes, conducting regular audits to rectify errors and discrepancies, and applying best practices in data management to ensure the integrity of information that supports program operations and decision-making. Qualifications - Educational and Professional Background: Possession of a bachelor’s degree or equivalent work experience, demonstrating a strong foundation for understanding complex business environments and accounting principles. - Accounting/Invoicing Experience: 2-3 years of experience in an accounting/procurement role, with broader MSP contract management experience considered as valuable and transferable. - Communication Proficiency: Excellent communication skills in English, facilitating clear and effective interactions with a diverse range of stakeholders. - Attention to Detail: A keen eye for detail, ensuring accuracy and precision in all aspects of the invoicing process. - Technological Proficiency: Adeptness at quickly learning and utilizing new technologies, enhancing the efficiency and effectiveness of program operations. - Customer-Oriented Approach: Demonstrated experience in building and managing client relationships, emphasizing a customer-oriented mindset in all interactions. - Role as a Change Agent: Ability to act as a "change agent," driving innovation and transformation with the client. Agile with an ability to shift priorities when required. - Innovative Initiative: The initiative to suggest and implement new programs and processes that enhance service offerings, demonstrating a proactive and creative approach to continuous improvement. - Independent Operation: Ability to effectively operate as a one-person unit, with support from a manager overseeing the program, showcasing strong independence and self-management skills. - Prioritization and Decision-Making: Excellent decision-making skills, particularly in prioritizing work to add the most value to the business. - Multi-Tasking and Stress Management: The capacity to multi-task effectively, coupled with strong stress management skills, essential in a dynamic and fast-paced recruitment environment. - Data Management: Experience handling large amounts of data with an analytical approach. - Intermediate to advanced Excel skills. - Ability to travel to the US when required.

Role Description Wilson is seeking a motivated, consultative and experienced Recruitment Consultant to join our collaborative, dynamic and talented team. Someone that will play an integral part in acting as a trusted client advisor and candidate advocate. In this role, you will combine cutting-edge recruitment strategies and market intelligence to deliver the best talent to meet the critical recruiting needs of our clients. We’re looking for individuals who demonstrate a strong, independent work ethic, knowledge of best practices for attracting top talent, the ability to develop and nurture strong working relationships and a passion for providing excellent client satisfaction. Our Recruiters provide an exceptional candidate experience through management of all aspects of the recruiting process including sourcing, screening, interviewing and recommending candidates for both interviews and for hire. - Oversee the selection process including identifying and assessing candidates, conducting initial phone screens, facilitating interviews and gathering feedback from our clients and candidates. - Build and maintain a strong network of candidates through market research and on-going bench management, demonstrating the ability to anticipate client needs and hiring manager preferences by delivering strong submit-to-interview and interview-to-offer ratios. - Develop a creative and proactive recruitment strategy to identify both passive and active candidates. - Present strong talent for open positions and overcome objections in the hiring process. - Consult with hiring managers (clients) in final selections, compensation and recruitment processes focusing on adding value and doing what is best for the client. - Maintain strong client and candidate relationships and satisfaction. - Ensure weekly and monthly submit and hire goals are met. - Update and maintain reports, such as applicant tracking system data and reports, along with other related administrative responsibilities. Requirements - Proven ability to successfully perform all aspects of recruiting, including competitive market research, passive sourcing, advanced internet searches, negotiating and closing candidates while achieving results in a fast-paced, metrics and deadline-driven recruiting environment. - Ability to exceed performance expectations and goals, as well as implement feedback to achieve desired outcomes. - Keep the recruiting pipeline in mind at all times. Additionally, you must be able to confidently communicate the pipeline to others. - Strong client focus and commitment to continuous improvement. - Ability to execute recruitment strategies, including clear articulation of RPO and client relationship. - Possesses strong time prioritization skills, embraces change and demonstrates flexibility when directions and priorities shift. - Actively participates on recruiting team and looks for ways to add value in addition to fostering an environment of open collaboration. - Demonstrated computer proficiency, including intermediate MS office skills, experience working in an applicant tracking system and a strong social media presence.

Role Description Wilson is seeking a motivated, consultative and experienced Recruitment Consultant to join our collaborative, dynamic and talented team. Someone that will play an integral part in acting as a trusted client advisor and candidate advocate. In this role, you will combine cutting-edge recruitment strategies and market intelligence to deliver the best talent to meet the critical recruiting needs of our clients. We’re looking for individuals who demonstrate a strong, independent work ethic, knowledge of best practices for attracting top talent, the ability to develop and nurture strong working relationships and a passion for providing excellent client satisfaction. Our Recruiters provide an exceptional candidate experience through management of all aspects of the recruiting process including sourcing, screening, interviewing and recommending candidates for both interviews and for hire. YOU WILL: - Oversee the selection process including identifying and assessing candidates, conducting initial phone screens, facilitating interviews and gathering feedback from our clients and candidates. - Build and maintain a strong network of candidates through market research and on-going bench management, demonstrating the ability to anticipate client needs and hiring manager preferences by delivering strong submit-to-interview and interview-to-offer ratios. - Develop a creative and proactive recruitment strategy to identify both passive and active candidates. - Present strong talent for open positions and overcome objections in the hiring process. - Consult with hiring managers (clients) in final selections, compensation and recruitment processes focusing on adding value and doing what is best for the client. - Maintain strong client and candidate relationships and satisfaction. - Ensure weekly and monthly submit and hire goals are met. - Update and maintain reports, such as applicant tracking system data and reports, along with other related administrative responsibilities. Requirements - Proven ability to successfully perform all aspects of recruiting, including competitive market research, passive sourcing, advanced internet searches, negotiating and closing candidates while achieving results in a fast-paced, metrics and deadline-driven recruiting environment. - Ability to exceed performance expectations and goals, as well as implement feedback to achieve desired outcomes. - Keep the recruiting pipeline in mind at all times. Additionally, you must be able to confidently communicate the pipeline to others. - Strong client focus and commitment to continuous improvement. - Ability to execute recruitment strategies, including clear articulation of RPO and client relationship. - Possesses strong time prioritization skills, embraces change and demonstrates flexibility when directions and priorities shift. - Actively participates on recruiting team and looks for ways to add value in addition to fostering an environment of open collaboration. - Demonstrated computer proficiency, including intermediate MS office skills, experience working in an applicant tracking system and a strong social media presence.

Role Description The Recruitment Operations Manager at Wilson serves as a client-facing, hands-on strategic partner to Recruiters, clients, and the internal CRM team. This role is responsible for the effective management of a team of Recruiters, focusing on achieving and surpassing recruitment goals and enhancing year-over-year performance. The Recruitment Operations Manager guides the team in identifying and qualifying top talent for client partnerships. Collaboration with delivery clients and Recruiters is essential to develop a comprehensive understanding of assigned positions, allowing the manager to formulate targeted strategies to attract both passive and active job seekers. In this capacity, the Recruitment Operations Manager acts as an industry expert in current market trends, sourcing techniques, and networking practices. - Responsible for supporting the mentoring, coaching and development of team, recognizing strengths and weaknesses, as well as building out performance improvement plans. - Run and lead a team of Recruiters, driving performance results across assigned account(s). - Act as a consultative tactical partner by knowing the labor market and client’s business industry in order to provide extraordinary sourcing advising strategies. - Daily/weekly/monthly/quarterly goals, build out individual recruiter equations, make agile adjustments to goals. - Handles all direct employee issues and processes, including ongoing performance management, appraisal process, and development planning. - Full ownership of comprehensive reporting to Sr Leadership. - Full understanding of contract details, P&L and account logistics in order to successfully lead team and direct their focus appropriately. - Ensure team is educated on their metrics and their current SLAs outlined in the SOW and the impacts of missing or meeting those targets as it relates to the recruiter performance. - Strategically forecast resourcing needs, proper allocation of resources and requisition assignments to maintain a top-level of customer service and support. - Assess and measure client satisfaction, responding with urgency when situations arise and taking dedicated steps to ensure a high level of productivity. - Champion a strong culture across team(s). - Identify and prioritize short and long term goals as it refers to the account and recruiter’s desk. - Maintain data integrity by auditing the team’s metrics, process adherence and administrative compliance on a weekly basis, at minimum. - Determine and communicate weekly goals to sourcing team members as applicable. - Strong partnership and collaboration with CRM as well as members of Sr Leadership, Clients and external partners. - Reporting metrics and analyzing the data and communicating to the team regarding successes, challenges, areas of opportunity, etc. - Other duties, as assigned. Qualifications - Having excellent communication and the ability to clearly set expectations and objectives. - Strong time management, organization, and attention to detail skills. - Develop and present recruiting strategy plans for delivery clients and execute across the team. - Successfully lead through metrics. - You have strong business knowledge in multiple industries and displayed business insight at all levels within a client relationship. - Demonstrate agility by working in a fast-paced environment with ever-changing demands. - Understanding of multiple recruiting platforms and ATS databases. - Guide in attracting talent through social media, alumni and social networking, Boolean strings, direct/cold-call sourcing, traditional and creative sourcing methods, and targeted referrals. - Previous and shown leadership/supervisory experience in RPO or Staffing industry preferred. - Be fluent in French.

Role Description Wilson is seeking a motivated, consultative and experienced Recruitment Consultant to join our collaborative, dynamic and talented team. Someone that will play an integral part in acting as a trusted client advisor and candidate advocate. In this role, you will combine cutting-edge recruitment strategies and market intelligence to deliver the best talent to meet the critical recruiting needs of our clients. We’re looking for individuals who demonstrate a strong, independent work ethic, knowledge of best practices for attracting top talent, the ability to develop and nurture strong working relationships and a passion for providing excellent client satisfaction. Our Recruiters provide an exceptional candidate experience through management of all aspects of the recruiting process including sourcing, screening, interviewing and recommending candidates for both interviews and for hire. - Oversee the selection process including identifying and assessing candidates, conducting initial phone screens, facilitating interviews and gathering feedback from our clients and candidates. - Build and maintain a strong network of candidates through market research and on-going bench management, demonstrating the ability to anticipate client needs and hiring manager preferences by delivering strong submit-to-interview and interview-to-offer ratios. - Develop a creative and proactive recruitment strategy to identify both passive and active candidates. - Present strong talent for open positions and overcome objections in the hiring process. - Consult with hiring managers (clients) in final selections, compensation and recruitment processes focusing on adding value and doing what is best for the client. - Maintain strong client and candidate relationships and satisfaction. - Ensure weekly and monthly submit and hire goals are met. - Update and maintain reports, such as applicant tracking system data and reports, along with other related administrative responsibilities. Requirements - Proven ability to successfully perform all aspects of recruiting, including competitive market research, passive sourcing, advanced internet searches, negotiating and closing candidates while achieving results in a fast-paced, metrics and deadline-driven recruiting environment. - Ability to exceed performance expectations and goals, as well as implement feedback to achieve desired outcomes. - Keep the recruiting pipeline in mind at all times. Additionally, you must be able to confidently communicate the pipeline to others. - Strong client focus and commitment to continuous improvement. - Ability to execute recruitment strategies, including clear articulation of RPO and client relationship. - Possesses strong time prioritization skills, embraces change and demonstrates flexibility when directions and priorities shift. - Actively participates on recruiting team and looks for ways to add value in addition to fostering an environment of open collaboration. - Demonstrated computer proficiency, including intermediate MS office skills, experience working in an applicant tracking system and a strong social media presence.

As the Compensation & Benefits Manager, you will play a critical role in managing and optimizing Wilson’s global compensation and benefits programs. Sitting at the intersection of HRIS systems expertise and strategic benefits management, this role combines strategic oversight of Workday administration with global broker relationship management and benefits negotiations. You will leverage Payscale for market benchmarking while driving cross-functional alignment with People & Culture, Finance, and business leaders to deliver competitive, compliant, and cost-effective total rewards programs across all regions. YOU WILL: Workday Systems & Compensation Administration - Lead Workday HCM administration for compensation and benefits modules, overseeing configuration, testing, and troubleshooting of business processes, calculated fields, and advanced compensation plans. - Configure, test, and administer merit, promotion, bonus, and advanced compensation cycles within Workday, partnering with People Systems and Analytics to ensure accuracy and timely execution. - Maintain and optimize job profiles, compensation grades, grade profiles, and eligibility rules within Workday to support global compensation structures. - Leverage Payscale to conduct market benchmarking, salary surveys, and competitive analysis; integrate data insights into Workday compensation structures and pay ranges. - Build and maintain Workday reports, dashboards, and calculated fields to support compensation analytics, pay equity reviews, and executive-level reporting. - Lead and direct Workday system enhancements, including new module rollouts, integrations, and semi-annual release testing related to compensation and benefits functionality. Global Benefits Management & Broker Relations - Own and manage relationships with global benefits brokers and insurance carriers, serving as the primary point of contact for renewals, negotiations, and service delivery across all regions. - Lead annual benefits renewal negotiations globally, evaluating plan designs, cost structures, and vendor proposals to secure competitive and cost-effective programs. - Manage global employee benefits programs including health, dental, vision, life, disability, retirement, and well-being initiatives, ensuring alignment with regional requirements and employee needs. - Lead open enrollment strategy and execution in partnership with the People & Culture Operations Team, including benefits communications and employee education initiatives. - Evaluate and benchmark benefit offerings against market data and industry trends; recommend enhancements that balance employee experience with cost management. Compliance, Analytics & Strategic Support - Ensure compensation and benefits compliance with federal, state, local, and international regulations across all operating regions. - Own the enterprise pay equity program, leading periodic reviews and analyses, driving adjustments to maintain competitiveness, and overseeing all pay equity reporting. - Translate compensation and benefits data into compelling insights through dashboards and visualizations to support strategic decision-making by senior leadership. - Partner with Finance and business leaders to align compensation and benefits initiatives with organizational goals and budgets. - Handle confidential and sensitive information with a high level of professionalism, discretion, and integrity. REQUIREMENTS: - A minimum of six (6) years of progressive experience in compensation, benefits, and/or total rewards; direct compensation and benefits administration experience required. - Strong hands-on Workday HCM experience required, including compensation modules, benefits administration, business process configuration, calculated fields, and advanced reporting. - Experience with Payscale (or similar compensation benchmarking tools such as PayFactors, Radford, or Mercer) for market pricing and survey participation. - Demonstrated experience managing benefits broker and vendor relationships, including leading renewals and negotiations across multiple countries or regions. - Deep expertise in compensation and benefits compliance, including federal, state, and international regulations. - Advanced Excel skills, including pivot tables, formulas, and manipulation of large data sets; comfort with data analysis and translating findings into actionable recommendations. - Strong interpersonal and negotiation skills with a proven ability to build and maintain relationships with external partners, brokers, and vendors globally. - Skilled in communicating technical and data-driven topics to non-technical audiences through clear, professional presentations. - Proven ability to operate as a subject matter expert, independently managing multiple concurrent projects and deadlines in a fast-paced, global environment. - Demonstrated ability to leverage AI tools and emerging technologies to enhance compensation and benefits processes, analytics, and reporting; comfort adopting and applying new AI-driven platforms in a professional HR environment. Desirable Skills: - Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. - Experience working with a global remote team in the staffing or professional services industry. - Experience with Workday Benefits module configuration and open enrollment setup. - Familiarity with well-being program design and employee engagement initiatives. The salary for this position is anticipated to range between 90k to 115k annually. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, skills, training, and other considerations permitted by law. Factors that may be used when making an offer may include, but are not limited to, a candidate’s skills, experience and geographic location, the expected quality and quantity of work, and any client specific specifications. Most candidates will start at the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to salary, Wilson offers bonus/commission programs, a competitive benefits package, including health insurance coverage, retirement plan, an employee wellness program, life and disability, and unlimited PTO

The Talent Attraction Specialist plays a vital role in supporting Wilson's recruitment and client delivery teams. In this exciting position, you'll work hand in hand with our clients and recruiters to find, identify, and present top-notch talent tailored for various roles and levels of professional experience. Do you have experience in a fast-paced recruitment environment and with creative candidate sourcing and networking skills? Then we want to hear from you!  YOU WILL: - Execute an effective and innovative sourcing strategy to identify exceptional talent.  - Conduct complex internet searches using a wide range of search engines, social media, direct/cold calls, networks, directories and recruitment tools and databases  - Dedicatedly network and build robust candidate pools for a span of positions and locations  - Conduct phone interviews and assess candidates against client position requirements and organization culture fit  - Maintain strong client and candidate relationships and happiness  - Update and maintain administrative responsibilities such as applicant tracking system data entry and reports  - Participate in special projects as assigned  REQUIREMENTS: - Successfully achieve results in a fast-paced, metrics and deadline-driven environment.  - Meets and exceeds performance expectations and goals on a monthly basis  - Excellent verbal and written communication skills  - Easily adapts change and demonstrates flexibility when direction or priorities shift  - Works well as part of a team, as well as has the ability to work autonomously  - Excellent organization and time management skills  - Familiarity with social media and comprehensive knowledge of MS Suite programs

The Talent Attraction Specialist plays a vital role in supporting Wilson's recruitment and client delivery teams. In this exciting position, you'll work hand in hand with our clients and recruiters to find, identify, and present top-notch talent tailored for various roles and levels of professional experience. Do you have experience in a fast-paced recruitment environment and with creative candidate sourcing and networking skills? Then we want to hear from you!  YOU WILL: - Execute an effective and innovative sourcing strategy to identify exceptional talent.  - Conduct complex internet searches using a wide range of search engines, social media, direct/cold calls, networks, directories and recruitment tools and databases  - Dedicatedly network and build robust candidate pools for a span of positions and locations  - Conduct phone interviews and assess candidates against client position requirements and organization culture fit  - Maintain strong client and candidate relationships and happiness  - Update and maintain administrative responsibilities such as applicant tracking system data entry and reports  - Participate in special projects as assigned  REQUIREMENTS: - Successfully achieve results in a fast-paced, metrics and deadline-driven environment.  - Meets and exceeds performance expectations and goals on a monthly basis  - Excellent verbal and written communication skills  - Easily adapts change and demonstrates flexibility when direction or priorities shift  - Works well as part of a team, as well as has the ability to work autonomously  - Excellent organization and time management skills  - Familiarity with social media and comprehensive knowledge of MS Suite programs

Wilson is seeking a motivated, consultative and experienced Recruitment Consultant to join our collaborative, dynamic and talented team. Someone that will play an integral part in acting as a trusted client advisor and candidate advocate. In this role, you will combine cutting-edge recruitment strategies and market intelligence to deliver the best talent to meet the critical recruiting needs of our clients. We’re looking for individuals who demonstrate a strong, independent work ethic, knowledge of best practices for attracting top talent, the ability to develop and nurture strong working relationships and a passion for providing excellent client satisfaction.  Our Recruiters provide an exceptional candidate experience through management of all aspects of the recruiting process including sourcing, screening, interviewing and recommending candidates for both interviews and for hire. YOU WILL: - Oversee the selection process including identifying and assessing candidates, conducting initial phone screens, facilitating interviews and gathering feedback from our clients and candidates.   - Build and maintain a strong network of candidates through market research and on-going bench management, demonstrating the ability to anticipate client needs and hiring manager preferences by delivering strong submit-to-interview and interview-to-offer ratios.   - Develop a creative and proactive recruitment strategy to identify both passive and active candidates.   - Present strong talent for open positions and overcome objections in the hiring process.  - Consult with hiring managers (clients) in final selections, compensation and recruitment processes focusing on adding value and doing what is best for the client.   - Maintain strong client and candidate relationships and satisfaction.   - Ensure weekly and monthly submit and hire goals are met.  - Update and maintain reports, such as applicant tracking system data and reports, along with other related administrative responsibilities. REQUIREMENTS: - Proven ability to successfully perform all aspects of recruiting, including competitive market research, passive sourcing, advanced internet searches, negotiating and closing candidates while achieving results in a fast-paced, metrics and deadline-driven recruiting environment.   - Ability to exceed performance expectations and goals, as well as implement feedback to achieve desired outcomes.   - Keep the recruiting pipeline in mind at all times. Additionally, you must be able to confidently communicate the pipeline to others.   - Strong client focus and commitment to continuous improvement.   - Ability to execute recruitment strategies, including clear articulation of RPO and client relationship.   - Possesses strong time prioritization skills, embraces change and demonstrates flexibility when directions and priorities shift.   - Actively participates on recruiting team and looks for ways to add value in addition to fostering an environment of open collaboration.   - Demonstrated computer proficiency, including intermediate MS office skills, experience working in an applicant tracking system and a strong social media presence.   Recruitment Consultant (50k-70k) The salary for this position is anticipated to range between 50k to 70k annually. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, skills, training, and other considerations permitted by law. Factors that may be used when making an offer may include, but are not limited to, a candidate’s skills, experience and geographic location, the expected quality and quantity of work, and any client specific specifications. Most candidates will start at the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience and skills and who live in geographic markets commanding a higher starting pay. An employee’s pay history will not be a contributing factor where prohibited by local law. In addition to salary, Wilson offers bonus/commission programs, a competitive benefits package, including health insurance coverage, retirement plan, an employee wellness program, life and disability, and unlimited PTO

Wilson is seeking a motivated and knowledgeable Talent Administrator & Coordinator to join our collaborative, dynamic and forward-thinking team. Someone that will play an integral part in recruitment team. Does this sound like you? The Talent Administrator & Coordinator would be responsible for working with the Recruiting Team to support the recruitment process and supplement other full life cycle recruitment activities. The Talent Administrator & Coordinator's main duties include but are not limited to: - Coordinates and schedules candidates for a range of selection process activities such as assessments, interviews, onsite visits, etc. - Owning pre-employment processing of employees, ensuring proper completion of paperwork. - Preparation of offer letters, facilitation background checks and reference checks - Maintains files and documentation on candidates to maintain compliance - Leads auxiliary postings for internal recruitment team and collaborates with the team on requirements for open requisitions - Prepares daily, weekly and monthly reports and coordinating schedules and meetings - Generates reports on candidate and recruiter activity daily - Tracks candidate activity and dispositions candidates in applicant tracking systems - General office duties (such as answering any candidate / recruiter queries, filing, copying, data entry, etc.). Requirements: - Shown customer service mentality with a "can do" attitude - 1-2 years office administration experience preferably in an HR or staffing capacity - Superior organization skills and dedication to completing projects in a timely manner - Excellent communication with the ability to work in a team environment - Deep understanding and dedication to the requirements of confidentiality - Ability to analyze and revise operating practices to improve efficiency