Wheelhouse Software

• Architect, optimize, and supervise the daily ingestion pipelines that process calendar data for 14+ million listings. • Tune and scale our AWS RDS PostgreSQL and Aurora databases to handle extreme high-throughput read/write operations and multi-TB storage. • Optimize background job orchestration to ensure timely and efficient data processing. • Design and build robust ETL processes to integrate new, complex data sources into our ecosystem. • Collaborate with application engineers to make diverse versions and aggregations of our data easily accessible to the core application. • Apply DevOps best practices to maintain and improve our AWS infrastructure, CI/CD pipelines, and infrastructure-as-code. • Build comprehensive monitoring, alerting, and observability tooling to catch data bottlenecks before they impact the business.

• Lead Onboarding processes with clients • Support Sales AE’s and AM’s on customer calls • Assist in resolving complex questions regarding strategies • Provide ongoing Revenue Management support to enterprise clients • Create content educating on Revenue Management practices and strategies

• Lead Onboarding processes with clients • Support Sales AE’s and AM’s on calls • Communicate with clients about Revenue strategy • Create Revenue Management related content • Participate in industry discussions

• Maintain a funnel of 50 - 100 active prospects/leads through various phases of the Wheelhouse sales funnel • Meet with prospective clients via phone/video conference • Achieve Monthly, Quarterly and Annual sales goals (evaluated by portfolio size of deal) • Learn to use the Wheelhouse platform to show customers how they can successfully onboard to & utilize the Wheelhouse platform • Coordinate with Sales Engineers and Sales Development Representatives for support in successful customer onboarding • Develop personal strategies for outreach and sales relationship development • Collaborate with team members to improve sales processes and strategies to optimize Wheelhouse sales infrastructure

• Engineer process solutions around incoming integration/partnerships bugs, improvements and asks. • Debug integration issues involving external partners (PMSs, OTAs, channel managers, and embedded clients), coordinating directly with their technical teams when necessary • Diagnose failures across APIs, webhooks, data pipelines, and synchronization processes • Resolve issues directly when possible; otherwise triage effectively with clear reproduction steps and cross-system context • Build internal diagnostics, dashboards, and tooling to enable faster investigation of partner issues • Create reusable playbooks and runbooks for common integration failure modes • Improve monitoring, alerting, and observability for partner-facing systems • Support launches of new integrations, embedded deployments, or platform features • Serve as the primary technical liaison for select strategic partners • Identify systemic reliability risks and advocate for engineering improvements • Act as the voice of our partner ecosystem within engineering and product teams

• Develop and maintain revenue management strategies for an assigned portfolio, ensuring alignment with market conditions and operator goals • Build and deliver weekly pacing reports and monthly strategy recommendations with clear, actionable insights • Provide platform training, performance benchmarking, and market context to help operators understand and act on their data • Contribute to team SOPs and best practices as the Revenue Management function continues to grow and scale • Share practitioner insights that inform the Wheelhouse product roadmap and RM education efforts

• Own the sales cycle from cold outreach to closed-won for mid-market accounts (50–200 properties per customer) across EMEA. • Drive your own outbound strategy. Identify high-potential targets, build sequences, and book your own discovery calls. • Maintain a healthy funnel of 50–100 active prospects. Move deals quickly through the pipeline without sacrificing quality. • Conduct compelling demos, effectively communicating product features and benefits to property managers across diverse European markets. • Feed critical frontline insights back to EMEA leadership and product teams to shape regional strategy. • Work collaboratively with your international sales colleagues – sharing what’s working, solving what’s not, and supporting a culture of excellence. • Navigating time-zone differences through strong documentation and async communication to maintain momentum while keeping a largely Europe-based schedule.