WellPsyche Medical Group

• In the Therapist role you will evaluate new patients, provide compassionate care, and collaborate with your admin and clinical teams as needed. • Your primary responsibility is to support patients with compassionate care • You will conduct assessments of their current mental state • Develop a treatment plan that helps them improve • Maintain accurate and prompt patient documentation • Refer patients for psychiatry services when appropriate • Collaborate with the executive team to create positive patient experiences and outcomes.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Claims Follow-Up Lead is a senior, hands-on revenue cycle professional responsible for resolving complex denials, accelerating accounts receivable, and supporting daily claims workflow execution. This is a working lead role — not a full people management position — designed for someone who can both execute independently and elevate the performance of the follow-up team. The ideal candidate is experienced in behavioral health billing, government payers, and high-volume claims follow-up, and thrives in a fast-moving, accountability-driven environment. - High-Complexity Claims Resolution (Primary Function) - Follow up on denied, underpaid, and aged behavioral health claims. - Work complex government payers including: - Medi-Cal / Medicaid (FFS & Managed Care) - Medicare (Part B & Advantage) - VA Community Care (TriWest / Optum) - Submit appeals and corrected claims within timely filing limits. - Escalate payer issues strategically and track resolution outcomes. - A/R Performance Impact - Prioritize high-value and aging accounts. - Identify denial trends and root causes. - Proactively surface systemic billing issues to leadership. - Contribute directly to cash flow improvement. - Workflow Leadership - Act as subject-matter expert for junior follow-up staff. - Assist with daily work allocation and prioritization. - Support productivity and quality standards. - Participate in process improvements in a fast-moving environment. - Possess qualities supporting the company values of people matter, compassionate leadership, mamba mentality, WOW service. Qualifications - 3–5+ years behavioral health claims follow-up - Strong government payer experience - Experience in high-volume, multi-state billing - Ability to work independently in a remote setting - Comfortable in a startup environment with evolving processes Requirements - This is a currently a 100% remote role. - Must have a home office free from distractions and private for HIPAA purposes. - Be available during work hours via Zoom, Chat, phone and other communication methods. Benefits - 100% Remote Work – Enjoy the flexibility of working from home while eliminating commute time and costs. - Technology Support – We provide a company computer along with partial internet reimbursement to ensure you have the tools you need to succeed. - Comprehensive Health Benefits – Access to competitive health insurance plans designed to support your overall well-being. - Paid Time Off – We believe rest and personal time are essential for maintaining balance and preventing burnout. - Work/Life Balance – Our culture prioritizes flexibility, respect, and sustainable workloads. - Career Growth – As our organization continues to expand, we offer meaningful opportunities for professional development and advancement.